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MiCloud Connect

Cloud phone system & contact center software & services

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MiCloud Connect Alternatives & Competitors

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3CX logo

3CX

4.5
(259)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

3CX logo
MiCloud Connect logo

41

113

48

features in common

41

features in common

3CX logo

3CX's unique features

  • Drag & Drop

  • Activity Dashboard

  • Real Time Notifications

  • Callback Scheduling

MiCloud Connect logo

MiCloud Connect's unique features

  • Remote Access/Control

  • Audio/Video Recording

  • Role-Based Permissions

  • Call Scheduling

Pricing

Starting from

$145/year

Value for money

3CX logo
4.3

0.5

MiCloud Connect logo
3.8

What users say about 3CX's value for money

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.

JA

Jessica A.

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

Acefone logo

Acefone

4.8
(81)

VoIP Phone Service trusted by modern businesses

Features

Total

Acefone logo
MiCloud Connect logo

37

91

48

features in common

37

features in common

Acefone logo

Acefone's unique features

  • Knowledge Base Management

  • Alerts/Notifications

  • Real Time Notifications

  • Contact Database

MiCloud Connect logo

MiCloud Connect's unique features

  • Remote Access/Control

  • Manual Dialer

  • SSL Security

  • Screen Sharing

Pricing

Starting from

$19.99/month

Value for money

Acefone logo
4.7

0.9

MiCloud Connect logo
3.8

What users say about Acefone's value for money

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.

NB

Navin B.

Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls.

OS

Omar S.

8x8 X Series logo

8x8 X Series

4.0
(239)

Integrated contact center, voice, chat, video, and APIs

Features

Total

8x8 X Series logo
MiCloud Connect logo

39

103

48

features in common

39

features in common

8x8 X Series logo

8x8 X Series' unique features

  • Event Triggered Actions

  • Trend Analysis

  • Activity Dashboard

  • Calendar Management

MiCloud Connect logo

MiCloud Connect's unique features

  • Remote Access/Control

  • Prioritization

  • Audio/Video Recording

  • Alerts / Escalation

Pricing

Starting from

$15/month

Value for money

8x8 X Series logo
3.8
MiCloud Connect logo
3.8

What users say about 8x8 X Series' value for money

The seamless integration between the VOIP handsets and mobile app has been great. Call quality has always been clear.

FH

Frank H.

Very pleased with the overall experience, 8x8 is an amazing tool for Contact Center and call-driven interactions, keep in mind you will still need a softphone software to sync it with.
AvatarImg

Cinthya G.

GoTo Connect logo

GoTo Connect

4.5
(611)

The first-ever truly unified voice and video solution.

Features

Total

GoTo Connect logo
MiCloud Connect logo

36

97

48

features in common

36

features in common

GoTo Connect logo

GoTo Connect's unique features

  • Multi-Channel Communication

  • Campaign Management

  • Presentation Streaming

  • Knowledge Base Management

MiCloud Connect logo

MiCloud Connect's unique features

  • Real Time Data

  • Call List Management

  • Prioritization

  • Activity Tracking

Pricing

Starting from

$19.95/month

Value for money

GoTo Connect logo
4.5

0.7

MiCloud Connect logo
3.8

What users say about GoTo Connect's value for money

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

CloudTalk logo

CloudTalk

4.4
(243)

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
MiCloud Connect logo

36

134

48

features in common

36

features in common

CloudTalk logo

CloudTalk's unique features

  • Contact Database

  • Answering Machine Detection

  • Unattended Call Management

  • Campaign Management

MiCloud Connect logo

MiCloud Connect's unique features

  • Real-Time Chat

  • Live Chat

  • Audio/Video Recording

  • SSL Security

Pricing

Starting from

$25/month

Value for money

CloudTalk logo
4.3

0.5

MiCloud Connect logo
3.8

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.
AvatarImg

Julius T.

Aircall logo

Aircall

4.3
(296)

Phone system for support and sales teams

Features

Total

Aircall logo
MiCloud Connect logo

36

98

48

features in common

36

features in common

Aircall logo

Aircall's unique features

  • Multiple User Accounts

  • Real Time Notifications

  • Call Tagging

  • Virtual Call Center

MiCloud Connect logo

MiCloud Connect's unique features

  • Real-Time Chat

  • Role-Based Permissions

  • Audio / Video Conferencing

  • SSL Security

Pricing

Starting from

$30/month

Value for money

Aircall logo
4.1

0.3

MiCloud Connect logo
3.8

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Freshdesk Contact Center logo

Freshdesk Contact Center

3.8
(29)

Modern Phone System for customer support & sales

Features

Total

Freshdesk Contact Center logo
MiCloud Connect logo

33

64

48

features in common

33

features in common

Freshdesk Contact Center logo

Freshdesk Contact Center's unique features

  • Unified Communications

  • Multiple Parties

  • Call Reporting

  • Voicemail Transcription

MiCloud Connect logo

MiCloud Connect's unique features

  • PBX

  • Archiving & Retention

  • Live Chat

  • Audio/Video Recording

Pricing

Starting from

$15/month

Value for money

Freshdesk Contact Center logo
3.8
MiCloud Connect logo
3.8

What users say about Freshdesk Contact Center's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

NUACOM logo

NUACOM

4.8
(30)

All-in-one Cloud Phone System for SMBs

Features

Total

NUACOM logo
MiCloud Connect logo

28

75

48

features in common

28

features in common

NUACOM logo

NUACOM's unique features

  • Call Volume

  • SIP Trunking

  • Monitoring

  • Inbound Call Center

MiCloud Connect logo

MiCloud Connect's unique features

  • Live Chat

  • Video Conferencing

  • Two-Way Audio & Video

  • Call List Management

Pricing

Starting from

9.99/month

Value for money

NUACOM logo
4.6

0.8

MiCloud Connect logo
3.8

What users say about NUACOM's value for money

PIssed Off Cancelling Service Due To Too Many Technical Issues & Lack Of Support To Make It Work.
AvatarImg

Dario C.

The marketing facilities are excellent, the option to record conversations for training is very good.

km

keith m.

RingCentral MVP logo

RingCentral MVP

4.2
(960)

RingCentral MVP - Message, Video, Phone

Features

Total

RingCentral MVP logo
MiCloud Connect logo

32

73

48

features in common

32

features in common

RingCentral MVP logo

RingCentral MVP's unique features

  • Monitoring

  • File Sharing

  • Voicemail Transcription

  • Callback Scheduling

MiCloud Connect logo

MiCloud Connect's unique features

  • SSL Security

  • Live Chat

  • Call List Management

  • Real-Time Chat

Pricing

Value for money

RingCentral MVP logo
4.0

0.2

MiCloud Connect logo
3.8

What users say about RingCentral MVP's value for money

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

SB

Shawn B.

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

SL

Sho L.

BroadVoice Cloud PBX logo

BroadVoice Cloud PBX

4.6
(29)

Broadvoice b-Hive Cloud Communications for SMBs

Features

Total

BroadVoice Cloud PBX logo
MiCloud Connect logo

32

75

48

features in common

32

features in common

BroadVoice Cloud PBX logo

BroadVoice Cloud PBX's unique features

  • File Sharing

  • Call Queues

  • Customizable Branding

  • Real Time Analytics

MiCloud Connect logo

MiCloud Connect's unique features

  • SSL Security

  • API

  • Audio/Video Recording

  • Real-Time Chat

Pricing

Starting from

$10/month

Value for money

BroadVoice Cloud PBX logo
4.3

0.5

MiCloud Connect logo
3.8

What users say about BroadVoice Cloud PBX's value for money

Love the updates and communication from Broadvoice regarding the services. We are very happy with our decision to move to Broadvoice.

JB

Jennifer B.

It has been amazing, customer service and call logs are incredible. They have all been so kind and so helpful.

KS

Kate S.

Nextiva logo

Nextiva

4.2
(193)

Simplifying Business Communication

Features

Total

Nextiva logo
MiCloud Connect logo

32

103

48

features in common

32

features in common

Nextiva logo

Nextiva's unique features

  • For Small Businesses

  • Employee Recognition

  • Customizable Templates

  • Hotkeys

MiCloud Connect logo

MiCloud Connect's unique features

  • Activity Tracking

  • API

  • Caller ID

  • On-Demand Recording

Pricing

Starting from

$18.95/month

Value for money

Nextiva logo
4.0

0.2

MiCloud Connect logo
3.8

What users say about Nextiva's value for money

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.

CB

Christine B.

Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.

DB

Darek B.

Bitrix24 logo

Bitrix24

4.1
(521)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
MiCloud Connect logo

40

396

48

features in common

40

features in common

Bitrix24 logo

Bitrix24's unique features

  • Task Editing/Updating

  • Task Management

  • Project Scheduling

  • Design Management

MiCloud Connect logo

MiCloud Connect's unique features

  • Audio/Video Recording

  • Video Call Recording

  • Remote Access/Control

  • Real Time Data

Pricing

Starting from

$39/month

Value for money

Bitrix24 logo
4.2

0.4

MiCloud Connect logo
3.8

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Ringio logo

Ringio

3.5
(6)

Intelligent sales call handling with native CRM integration

Features

Total

Ringio logo
MiCloud Connect logo

35

103

48

features in common

35

features in common

Ringio logo

Ringio's unique features

  • SIP Trunking

  • Sales Pipeline Management

  • Data Import/Export

  • Outbound Call Center

MiCloud Connect logo

MiCloud Connect's unique features

  • PBX

  • Collaboration Tools

  • Remote Access/Control

  • SSL Security

Dialpad logo

Dialpad

4.4
(457)

Cloud communications system for enterprises

Features

Total

Dialpad logo
MiCloud Connect logo

30

78

48

features in common

30

features in common

Dialpad logo

Dialpad's unique features

  • Sentiment Analysis

  • Call Reporting

  • SIP Trunking

  • List Management

MiCloud Connect logo

MiCloud Connect's unique features

  • API

  • Audio/Video Recording

  • Prioritization

  • Two-Way Audio & Video

Pricing

Starting from

$15

Value for money

Dialpad logo
4.4

0.6

MiCloud Connect logo
3.8

What users say about Dialpad's value for money

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

Wildix logo

Wildix

(0)

The First Sales-Oriented Unified Communications Solution.

Features

Total

Wildix logo
MiCloud Connect logo

37

101

48

features in common

37

features in common

Wildix logo

Wildix's unique features

  • Campaign Management

  • Multi-Language

  • Real Time Notifications

  • Alerts/Notifications

MiCloud Connect logo

MiCloud Connect's unique features

  • Help Desk Management

  • Remote Access/Control

  • VoIP

  • PBX

Squaretalk logo

Squaretalk

4.8
(47)

Your ecosystem for better cloud communications

Features

Total

Squaretalk logo
MiCloud Connect logo

27

100

48

features in common

27

features in common

Squaretalk logo

Squaretalk's unique features

  • Automated Responses

  • Answering Machine Detection

  • Activity Dashboard

  • Customer Segmentation

MiCloud Connect logo

MiCloud Connect's unique features

  • Audio / Video Conferencing

  • Video Call Recording

  • Access Controls/Permissions

  • Audio Calls

Pricing

Starting from

$15/month

Value for money

Squaretalk logo
4.8

1.0

MiCloud Connect logo
3.8

What users say about Squaretalk's value for money

They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.

AR

Anonymous Reviewer

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

wG

william G.

Natterbox logo

Natterbox

4.1
(22)

The Voice Experts for Salesforce

Features

Total

Natterbox logo
MiCloud Connect logo

30

95

48

features in common

30

features in common

Natterbox logo

Natterbox's unique features

  • SMS Messaging

  • Knowledge Base Management

  • Outbound Call Center

  • Automated Routing

MiCloud Connect logo

MiCloud Connect's unique features

  • Screen Sharing

  • Audio / Video Conferencing

  • Audio/Video Recording

  • Two-Way Audio & Video

Pricing

Starting from

$52/month

Value for money

Natterbox logo
4.1

0.3

MiCloud Connect logo
3.8

What users say about Natterbox's value for money

The concept of the Salesforce plugin is great and the support team are really lovely. When it works, it's great.

AM

Amy M.

Good integration with SF. Ambitious roadmap with voice recognition, transcripts etc.

JP

Jean-Pierre S.

TalkChief logo

TalkChief

5.0
(9)

Business phone system for your modern business needs

Features

Total

TalkChief logo
MiCloud Connect logo

34

102

48

features in common

34

features in common

TalkChief logo

TalkChief's unique features

  • Employee Directory

  • Callback Scheduling

  • Knowledge Base Management

  • Customer Database

MiCloud Connect logo

MiCloud Connect's unique features

  • Real-Time Chat

  • Help Desk Management

  • Audio/Video Recording

  • Prioritization

Ubefone logo

Ubefone

4.4
(18)

Cloud communication software

Features

Total

Ubefone logo
MiCloud Connect logo

29

63

48

features in common

29

features in common

Ubefone logo

Ubefone's unique features

  • Automatic Call Distribution

  • Customizable Reports

  • Monitoring

  • Customizable Caller ID

MiCloud Connect logo

MiCloud Connect's unique features

  • Screen Sharing

  • Audio / Video Conferencing

  • Access Controls/Permissions

  • Manual Dialer

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

Features

Total

Dialing Innovations Call Center Application Suite logo
MiCloud Connect logo

33

86

48

features in common

33

features in common

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Multiple Scripts

  • Call Scripting

  • Knowledge Base Management

  • Telemarketing Management

MiCloud Connect logo

MiCloud Connect's unique features

  • PBX

  • Archiving & Retention

  • Audio / Video Conferencing

  • Audio/Video Recording

Pricing

Starting from

$10/month

Value for money

Dialing Innovations Call Center Application Suite logo
4.9

1.1

MiCloud Connect logo
3.8

What users say about Dialing Innovations Call Center Application Suite's value for money

I found the people I interacted with to be helpful and very prompt. The product has been a big help to me and I believe increased my catering business.

MT

Michael T F.

The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow.

TB

Tania B.

ULTATEL Cloud Business Phone System logo

ULTATEL Cloud Business Phone System

4.7
(10)

ULTATEL | Phone and Teleommunication Solutions For Business

Features

Total

ULTATEL Cloud Business Phone System logo
MiCloud Connect logo

33

101

48

features in common

33

features in common

ULTATEL Cloud Business Phone System logo

ULTATEL Cloud Business Phone System's unique features

  • SIP Trunking

  • Presentation Streaming

  • Data Import/Export

  • Multi-Participant Screen Sharing

MiCloud Connect logo

MiCloud Connect's unique features

  • Archiving & Retention

  • API

  • Audio / Video Conferencing

  • Audio/Video Recording

Intulse logo

Intulse

4.4
(133)

VoIP business phone system for organizations of all sizes

Features

Total

Intulse logo
MiCloud Connect logo

30

59

48

features in common

30

features in common

Intulse logo

Intulse's unique features

  • Voicemail Transcription

  • Virtual Call Center

  • Callback Scheduling

  • Knowledge Base Management

MiCloud Connect logo

MiCloud Connect's unique features

  • Screen Sharing

  • Audio/Video Recording

  • Prioritization

  • Two-Way Audio & Video

Pricing

Starting from

$50/month

Value for money

Intulse logo
4.6

0.8

MiCloud Connect logo
3.8

What users say about Intulse's value for money

The call quality on the phones is great and as with the dashboard, the phones have so many useful features like call history, conferencing, park function and transferring calls to a 3rd party.

MM

Melissa M.

It is user friendly, reliable, and allows us to easily work remotely. The customer service provided by Intulse is fantastic, questions and requests are handled quickly.

SW

Sarah W.

Talkdesk logo

Talkdesk

4.5
(682)

The world's leading cloud-based contact center software.

Features

Total

Talkdesk logo
MiCloud Connect logo

33

109

48

features in common

33

features in common

Talkdesk logo

Talkdesk's unique features

  • Call Screening

  • Sentiment Analysis

  • Inbound Call Center

  • Knowledge Base Management

MiCloud Connect logo

MiCloud Connect's unique features

  • Screen Sharing

  • Live Chat

  • Prioritization

  • Audio Calls

Pricing

Value for money

Talkdesk logo
4.5

0.7

MiCloud Connect logo
3.8

What users say about Talkdesk's value for money

Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.

JM

Jessamine M.

I love the flexibility of what the product is able to do to help our business. I also love the reporting features.

CT

Christian T.

Bria logo

Bria

4.3
(92)

VoIP communication and collaboration management solution

Features

Total

Bria logo
MiCloud Connect logo

31

62

48

features in common

31

features in common

Bria logo

Bria's unique features

  • Employee Database

  • Caller Profiles

  • Communication Management

  • Outbound Call Center

MiCloud Connect logo

MiCloud Connect's unique features

  • SSL Security

  • IVR / Voice Recognition

  • Audio/Video Recording

  • PBX

Pricing

Starting from

$2.95/month

Value for money

Bria logo
4.2

0.4

MiCloud Connect logo
3.8

What users say about Bria's value for money

The feature set is quite robust and you have the ability to connect it to almost any SIP service you like (which is great for users who have their own SIP server).
AvatarImg

Sunil M.

Sometimes the red button does not come up, and I am unable to disengage from the call. This is very aggravating and can be embarassing.

JS

Jonathan S.

Ringover logo

Ringover

4.6
(186)

100% cloud phone for startups and SMEs

Features

Total

Ringover logo
MiCloud Connect logo

33

84

48

features in common

33

features in common

Ringover logo

Ringover's unique features

  • Unified Communications

  • For Cloud Phone Systems

  • Electronic Signature

  • Phone Key Input

MiCloud Connect logo

MiCloud Connect's unique features

  • Screen Sharing

  • Call List Management

  • Audio Calls

  • Video Call Recording

Pricing

Starting from

$24/month

Value for money

Ringover logo
4.4

0.6

MiCloud Connect logo
3.8

What users say about Ringover's value for money

Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

WH

Will H.

For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.

ER

Esther R.

DCDial  logo

DCDial

(0)

Contact center solution

Features

Total

DCDial  logo
MiCloud Connect logo

29

115

48

features in common

29

features in common

DCDial  logo

DCDial 's unique features

  • Automated Responses

  • Auto-Responders

  • Personalization

  • Pre-recorded Messages

MiCloud Connect logo

MiCloud Connect's unique features

  • Role-Based Permissions

  • Video Conferencing

  • Access Controls/Permissions

  • Audio / Video Conferencing

Kixie PowerCall logo

Kixie PowerCall

4.7
(192)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

Kixie PowerCall logo
MiCloud Connect logo

27

82

48

features in common

27

features in common

Kixie PowerCall logo

Kixie PowerCall's unique features

  • Call Reporting

  • Deal Management

  • Call Tagging

  • Hotkeys

MiCloud Connect logo

MiCloud Connect's unique features

  • Live Chat

  • Prioritization

  • Mobile Access

  • Audio/Video Recording

Pricing

Starting from

$35/month

Value for money

Kixie PowerCall logo
4.6

0.8

MiCloud Connect logo
3.8

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

BeInContact logo

BeInContact

4.3
(13)

Your Omnichannel Cloud Contact Center Solution

Features

Total

BeInContact logo
MiCloud Connect logo

39

142

48

features in common

39

features in common

BeInContact logo

BeInContact's unique features

  • Quality Management

  • Monitoring

  • Multiple User Accounts

  • Calendar Management

MiCloud Connect logo

MiCloud Connect's unique features

  • SSL Security

  • Audio/Video Recording

  • Audio / Video Conferencing

  • Access Controls/Permissions

RingByName logo

RingByName

4.8
(44)

VoIP solution to streamline client communication

Features

Total

RingByName logo
MiCloud Connect logo

31

67

48

features in common

31

features in common

RingByName logo

RingByName's unique features

  • Multiple Parties

  • Activity Dashboard

  • Real Time Reporting

  • Call Recording

MiCloud Connect logo

MiCloud Connect's unique features

  • Screen Sharing

  • Collaboration Tools

  • Prioritization

  • SSL Security

Pricing

Value for money

RingByName logo
4.8

1.0

MiCloud Connect logo
3.8

What users say about RingByName's value for money

It has been all about growth, function, and how RingByName can help COMMUNION to fulfill her purpose. We have learned through every conversation with every person who works at RingByName.

FJ

Frederick J.

I am investigating this as we speak. I need to reiterate that [SENSITIVE CONTENT] is Awesome and seems to be going above and beyond to ensure we are satisfied.

SA

Stephan A.

AVOXI logo

AVOXI

4.7
(45)

Hosted business phone system and call center solution

Features

Total

AVOXI logo
MiCloud Connect logo

26

69

48

features in common

26

features in common

AVOXI logo

AVOXI's unique features

  • Call Reporting

  • CRM

  • Call Recording

  • Virtual Extensions

MiCloud Connect logo

MiCloud Connect's unique features

  • Call List Management

  • Video Call Recording

  • Alerts / Escalation

  • Audio Calls

Pricing

Starting from

$7.99/month

Value for money

AVOXI logo
4.6

0.8

MiCloud Connect logo
3.8

What users say about AVOXI's value for money

Avoxi has been easy and very professional to work with, the products are great and customer service is top notch. They follow up and are responsive without being intrusive.

AO

Andrew O.

The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.

CG

Capucine G.

Call Center Studio logo

Call Center Studio

4.5
(47)

Pay-as-you-go • Scalable • Enhanced AX • Better CX

Features

Total

Call Center Studio logo
MiCloud Connect logo

35

125

48

features in common

35

features in common

Call Center Studio logo

Call Center Studio's unique features

  • SIP Trunking

  • FTC Compliance

  • Real Time Analytics

  • Data Import/Export

MiCloud Connect logo

MiCloud Connect's unique features

  • SSL Security

  • Computer Telephony Integration

  • Video Conferencing

  • Screen Sharing

Pricing

Value for money

Call Center Studio logo
4.7

0.9

MiCloud Connect logo
3.8

What users say about Call Center Studio's value for money

But the most good part is customer support. They are all friendly and helpful.

AR

Anonymous Reviewer

So it is an easy and clever choice to use CCS Platform. The CCS team on the other hand is amazing.

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fatih boran b.

Genesys Cloud CX logo

Genesys Cloud CX

4.2
(136)

Mobile optimized cloud call center with multichannel routing

Features

Total

Genesys Cloud CX logo
MiCloud Connect logo

37

125

48

features in common

37

features in common

Genesys Cloud CX logo

Genesys Cloud CX's unique features

  • Dashboard

  • Text to Speech

  • Calendar Management

  • Customer History

MiCloud Connect logo

MiCloud Connect's unique features

  • Audio/Video Recording

  • Prioritization

  • PBX

  • SSL Security

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.0

0.2

MiCloud Connect logo
3.8

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Aline logo

Aline

5.0
(5)

Cloud-based VoIP phone system

Features

Total

Aline logo
MiCloud Connect logo

27

57

48

features in common

27

features in common

Aline logo

Aline's unique features

  • Call Reporting

  • Real Time Analytics

  • Virtual Extensions

  • Customizable Caller ID

MiCloud Connect logo

MiCloud Connect's unique features

  • Role-Based Permissions

  • Computer Telephony Integration

  • Two-Way Audio & Video

  • Audio / Video Conferencing

ChaseData CCaaS logo

ChaseData CCaaS

4.8
(138)

Cloud-based call center solution for SMBs

Features

Total

ChaseData CCaaS logo
MiCloud Connect logo

28

85

48

features in common

28

features in common

ChaseData CCaaS logo

ChaseData CCaaS's unique features

  • Knowledge Base Management

  • CRM

  • Call Recording

  • Data Management

MiCloud Connect logo

MiCloud Connect's unique features

  • Conferencing

  • Audio/Video Recording

  • Automated Attendant

  • Video Conferencing

Pricing

Value for money

ChaseData CCaaS logo
4.6

0.8

MiCloud Connect logo
3.8

What users say about ChaseData CCaaS's value for money

It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.

WD

Wayne D.

The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.

BH

Brian H.

Intalk.io logo

Intalk.io

4.3
(6)

Break All Communication Barriers with intalk.io

Features

Total

Intalk.io logo
MiCloud Connect logo

31

95

48

features in common

31

features in common

Intalk.io logo

Intalk.io's unique features

  • Real Time Analytics

  • Auto-Dialer

  • Call Logging

  • Interaction Tracking

MiCloud Connect logo

MiCloud Connect's unique features

  • Screen Sharing

  • Collaboration Tools

  • Audio/Video Recording

  • PBX

XCALLY logo

XCALLY

4.8
(92)

Omnichannel contact center management

Features

Total

XCALLY logo
MiCloud Connect logo

27

61

48

features in common

27

features in common

XCALLY logo

XCALLY's unique features

  • Survey/Poll Management

  • Customizable Reports

  • Surveys & Feedback

  • CRM

MiCloud Connect logo

MiCloud Connect's unique features

  • Collaboration Tools

  • Prioritization

  • Access Controls/Permissions

  • Audio/Video Recording

Pricing

Value for money

XCALLY logo
4.7

0.9

MiCloud Connect logo
3.8

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.
AvatarImg

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

Fastcall logo

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

Features

Total

Fastcall logo
MiCloud Connect logo

29

77

48

features in common

29

features in common

Fastcall logo

Fastcall's unique features

  • Real Time Notifications

  • SIP Trunking

  • Monitoring

  • Progressive Dialer

MiCloud Connect logo

MiCloud Connect's unique features

  • Screen Sharing

  • Audio Calls

  • VoIP Connection

  • Prioritization

Yodel logo

Yodel

4.1
(16)

Business phone system for streamlining customer service

Features

Total

Yodel logo
MiCloud Connect logo

25

47

48

features in common

25

features in common

Yodel logo

Yodel's unique features

  • Automatic Call Distribution