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HubSpot Sales Hub vs Texting Base Comparison

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Overview

Category Leaders

HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and...

Texting Base is an SMS-based marketing platform that allows businesses and enterprises to send personalized, TCPA compliant...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

193

80

23

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

5

4

3

2

1

27

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It helps me with my inbound marketing, SEO, CRM and many other needs. The vendor is great and customer service is incredibly responsive and helpful.
It works great in terms of keeping track of opportunities, leads, customers etc. I also like that you can log (and track) your emails, notes, calls, and the like.
Deal/contact creation and management is user-friendly and easy, and love the ability to push tasks to myself. I especially love the integration with gmail.

Pros

I am getting more responses from my clients than through email, and that has been nice. Texting base is helping me to establish stronger relationships with my clients via personalized text options.
I have been blown away with the customer service. It is so refreshing to have very responsive technical support, and it is amazing that you incorporate suggestions.
The actual platform is outstanding. The interface is so easy to understand, and it is extremely user friendly.

Cons

There is this general issue I have (or struggle with) when it comes to Hubspot is all the different tools that they have and how they all sort of work together but also maybe not.
The result is that I have to manually tell it not to enter a personal email into the CRM, which is a pain.
And its sometimes hard to know which "hub" you are in and whether that communicates with other places.

Cons

We just turned over our IT staff so the implementation was a little shaky.
They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds.
It has significantly cut down on the amount of time I have to spend when texting clients.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features51
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Calendar Sync
  • Call Management
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Click Tracking
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customizable CTAs
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Duplicate Detection
  • Dynamic Content
  • Email Marketing
  • Email Templates
  • Geolocation
  • HIPAA Compliant
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • MMS
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Polls/Voting
  • Prioritization
  • Proposal Generation
  • Prospecting Tools
  • Real Time Notifications
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Automation
  • Sales Forecasting
  • Scheduled Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Task Management
  • Template Management
  • Territory Management
  • Text-to-Win
  • Third Party Integrations
  • Visitor Tracking
  • Website Analytics
  • Workflow Management
  • Total features39
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Calendar Sync
  • Call Management
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Click Tracking
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customizable CTAs
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Duplicate Detection
  • Dynamic Content
  • Email Marketing
  • Email Templates
  • Geolocation
  • HIPAA Compliant
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • MMS
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Polls/Voting
  • Prioritization
  • Proposal Generation
  • Prospecting Tools
  • Real Time Notifications
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Automation
  • Sales Forecasting
  • Scheduled Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Task Management
  • Template Management
  • Territory Management
  • Text-to-Win
  • Third Party Integrations
  • Visitor Tracking
  • Website Analytics
  • Workflow Management

Integrations

  • Total integrations81
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM