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Sideline vs Line2 Pro Comparison

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Overview

Sideline helps you streamline your mobile life. Separate your contacts, organize your communication, and put your phone to...

Line2 is a cloud-based communication platform that enables small businesses to communicate with customers via calls and texts...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

5

4

3

2

1

29

10

6

2

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

3.4

5

4

3

2

1

11

4

5

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

Pros

I love that Sideline works just like my regular cell phone number. It's easy to use and you can text too, which is a plus.

CB

Christine B.

I wanted to love this app, I even paid $10 for it after doing research on second lines for my phone, so I didn't have to carry a second phone around for work. That's what I liked about it.

JR

Jen R.

I get a separate phone number that rings to my cell phone and the graphics on the home screen tell me its a business call. Its been awesome so far.

WA

Whitney A.

Pros

The calls are of very good quality, you can also send text messages, better than other systems we had tried before.

Carla d.

This software has great business features. Has an auto attendant feature that is fully customize-able and has a great after hours functionality.

JP

Jake P.

I am overall happy with my experience with line 2. It helps a lot keeping everything organized.

June B.

Cons

The telemarketing calls that a business owner gets on a daily basis are insane. When using Sideline, as far as I've been able to tell, there is no way to block aggravating numbers.

Jeff W.

It can be highly misused/abused by others who continuously create new phone numbers to harass others that have blocked them.

KT

Kenneth T.

Worst customer service I have ever found. Cannot contact anyone via phone and no response via email.

DA

David A.

Cons

This is inconvenient for people I know and can call back, but devastating if I'm trying to conduct business. Every update brings a litany of unexpected behavior and new errors, especially on mobile.

TS

Thomas S.

This is company scams small businesses. A few months ago I had to move my phone number to a different company as the call reception with Line 2 was poor.

As

Ashwin s.

It can be glitchy at times and drop calls. Also, I have noticed that sometimes texts do not appear in the order they are sent/received which can make things confusing.

lv

lily v.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features13
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Screening
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Communication Management
  • Conferencing
  • Contact Management
  • Employee Directory
  • Fax Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multi-Location
  • Multi-User Collaboration
  • Multiple Parties
  • Online Voice Transmission
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Telemarketing Management
  • Third Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Total features35
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Screening
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Communication Management
  • Conferencing
  • Contact Management
  • Employee Directory
  • Fax Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multi-Location
  • Multi-User Collaboration
  • Multiple Parties
  • Online Voice Transmission
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Telemarketing Management
  • Third Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM