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Sideline vs SmartLine Comparison

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Overview

Sideline helps you streamline your mobile life. Separate your contacts, organize your communication, and put your phone to...

SmartLine is a mobile softphone solution that enables small businesses to manage professional calls and messages with a dedicated...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

9.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

5

4

3

2

1

29

10

6

2

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

4.1

5

4

3

2

1

5

2

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

I love that Sideline works just like my regular cell phone number. It's easy to use and you can text too, which is a plus.

CB

Christine B.

I wanted to love this app, I even paid $10 for it after doing research on second lines for my phone, so I didn't have to carry a second phone around for work. That's what I liked about it.

JR

Jen R.

I get a separate phone number that rings to my cell phone and the graphics on the home screen tell me its a business call. Its been awesome so far.

WA

Whitney A.

Pros

Not enoughreviews yet

Cons

The telemarketing calls that a business owner gets on a daily basis are insane. When using Sideline, as far as I've been able to tell, there is no way to block aggravating numbers.

Jeff W.

It can be highly misused/abused by others who continuously create new phone numbers to harass others that have blocked them.

KT

Kenneth T.

Worst customer service I have ever found. Cannot contact anyone via phone and no response via email.

DA

David A.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features13
  • Alerts/Notifications
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Contact Management
  • Employee Directory
  • Help Desk Management
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Scheduling
  • Spam Analysis
  • Spam Blocker
  • Telemarketing Management
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Total features13
  • Alerts/Notifications
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Contact Management
  • Employee Directory
  • Help Desk Management
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Scheduling
  • Spam Analysis
  • Spam Blocker
  • Telemarketing Management
  • VoIP
  • VoIP Connection
  • Voice Mail

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM