Sierra Gold Features

Sierra Gold

Web-based telecoms expense management with wireless tracking

4.5/5 (2 reviews)

Sierra Gold Feature Summary

  • Identify cost effective routing of call activities
  • By-Extension Reporting
  • Call Collection
  • Call Duration
  • Call Volume
  • Numerous reporting options on calls and costs incurred
  • Manage and allocate call expense across the enterprise
  • Compliance with legal regulations, eDiscovery and policy
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Track and manage wireless assets
  • Track wired assets and monitor use to reduce maintenance
  • Talk Time Tracking
  • Unattended Call Management
  • Who Answered Log
  • Cloud deployment offers automatic backups, off-site storage
  • Proactive monitoring of suspicious calling patterns

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SMS Integration (40 other apps)
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Sierra Gold Feature Reviews

2 reviewers had the following to say about Sierra Gold's features:

Don Buckmaster

Can I give 6 stars!!!


The support staff are top notch, courteous, professional and above all, extremely helpful. The reports are invaluable and flexible.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David Passantino

Great product but better team


It is simple and easy to use and so is their support. If you call you get a great person on the phone who always seems to be happy and is always helpful.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more