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Skype Logo

Skype

VoIP software for phone calls, chats, and video conferencing

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Skype Pricing, Features, Reviews and Alternatives

Skype product overview

What is Skype?

Skype is a Microsoft tool for phone calls, video conferencing, chats, and messaging. The VoIP program is preinstalled on many Windows systems, and the basic version can be used free of charge. For business users, Skype offers only basic functions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat

Training options

Documentation

Skype pricing information

Value for money

4.4

/5

197

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Skype features

Functionality

4.0

/5

197

Total features

36

5 categories

Most valued features by users

Third Party Integrations
Alerts/Notifications
Chat/Messaging
Contact Management
Mobile Access
Call Recording
Live Chat
Access Controls/Permissions

Functionality contenders

Skype users reviews

Overall Rating

4.1

/5

197

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.53/10
Rating distribution

5

4

3

2

1

78

74

38

5

2

Pros
Screen share feature is amazing and completely free of cost. It is a simple and amazing software.
For both personal and business reasons, Skype is a terrific way to connect quickly and effortlessly.
Overall I have had a good experience with Skype. Perfect lightweight instant messaging app.
Cons
There has been a persistent problem that it takes a lot of time to load the app sometimes. Just basic features have been provided in it, if we compare it with its competitors.
There is not much I do not like, but the lack of support of break-out rooms is something I have noticed and missed on occasion, though a minor gripe.
Sometimes the app can lag or brake a little if you have a computer or cellphone with basic hardware.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skype has always been the best traditional voice calling app until Microsoft acquired it

Reviewed 2 months ago

Support wide range of operating systems Linux, Windows, Android, Apple IOS , can work even on smart TVs. It has the possibility to edit or delete chat messages. very good quality voice and video calls even with very low quality internet connection.

Pros

Skype is the best App for voice and video calling, it have been around since forever one of the best stable reliable communication apps. it has very important functions that many other calling and chat apps are missing, like editing messages and it was able to save the history of your chat and shared media forever. until 2011 when Microsoft acquired Skype they seem to have started to messed up things alot they lowered the number of years you can keep your chat history to only 3 years. and feels like they are killing Skype to push for other alternative solution Microsoft Teams, which is now included in Windows 11 as the default communication app.

Cons

it can keep only last 3 year of chat history. Owned by Microsoft which seems to push for other alternative communication Apps like Microsoft Teams.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for most applications!

Reviewed a month ago

Skype was easy to use and is not expensive. We really saw benefits from the video conferencing and screen sharing features. We even used Skype to train new employees. For most applications this is a great program and I would recommend it to anyone as long as they don't need more than 50-100 participants while conferencing.

Pros

Skype is low cost, easy to use no matter what type of device you're on, several helpful features for presentations or conferencing, and you can easily use it with other software. I do enjoy using Skype and it is easy to navigate.

Cons

The main con is that while the audio is usually clear, white noise or background noise often causes problems. Its not clear what the solution is and it's hard to contact customer support. Another con is that if you're a large group or company and need to include more than 50 or so participants it can be difficult and I believe it only allows 100 participants total.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good product but...

Reviewed 6 days ago

The experience is good but, considering the list of features of the competitors (Teams and Slack in particular), I prefer using other products where I can. I see the competitors as "more complete" than Skype.

Pros

It is a good product for instant messaging even if, compared to the past, now there are other products (Teams and Slack) that can be used for this. The product works also for video calls including the sharing of the screen. The notifications of a new message/reaction work fine: you never miss a warning for a new message.

Cons

Even if the notification system of a new message works well, you do not have the possibility to receive the warning only if you are directly mentioned. That's a limit compared to the competitors. At the same time, if you need to share a document via Skype, you can but searching it becomes hard even if there is a dedicated section. Moreover, you can't organize the chat "by topic" as you can do for example with Teams or Slack.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Group Calling - Recording - Chatting Apps

Reviewed a month ago

With the help of skype, I solved many issues in the company. 1. Communication tools 2. Video calling, voice calling, video recording. 3. Between meetings can join people. 4. sharing the resources like files, pdf, images and many more things.

Pros

there is a list of features I like about skype. 1. Global customer, company widly use of skype. 2. Provide features like Calling, Video Calling Recording. 3. Chatting Searching old history possible. 4. Support in Web also. one can use as well in browsers.

Cons

need to improve this thing. 1. lack of voice in video calling, voice calling. 2. lack of screen sharing with voice. 3. software takes too load sometimes to get old chats.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pioneer tool

Reviewed a month ago

I've used Skype a lot to make video calls to other states in the country, it's a pioneering tool that has helped many people.

Pros

The experience I had was generally very good, skype has a lot of features for video calling and calls. You can share screens, translate links, and more. All this in a practical and free way.

Cons

Despite being an old and widely used platform, nowadays social networks are much more improved than before, so you can make video calls and calls for free with instagram, facebook and other social networks, so in my social cycle, people don't use it that much. I believe Skype could invest more in marketing and innovation, encourage more usage, as competitors are gaining more users every day.

Skype FAQs and common questions

Q. What type of pricing plans does Skype offer?

Skype has the following pricing plans:
Pricing model: Free


Q. Who are the typical users of Skype?

Skype has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Skype support?

Skype supports the following languages:
Arabic, Belarusian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does Skype support mobile devices?

Skype supports the following devices:
Android, iPad, iPhone


Q. Does Skype offer an API?

No, Skype does not have an API available.


Q. What other apps does Skype integrate with?

Skype integrates with the following applications:
Microsoft Outlook


Q. What level of support does Skype offer?

Skype offers the following support options:
FAQs/Forum, Knowledge Base, Chat

Common Skype comparisons

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