Skype for Business Pricing, Features, Reviews & Comparison of Alternatives

Skype for Business

Converse, share and work with remote business collaboration

4.34/5 (6,709 reviews)

Skype for Business overview

Skype for Business extends Skype’s standard capabilities beyond 25 users to cater for broader business deployment. Available standalone or integrated tightly within Microsoft’s Office 365 corporate packages and Enterprise plans, Skype for Business provides a total online meeting solution. Make VoIP calls or engage in message, audio and video chats with individuals across every device, before engaging in meetings with up to 250 people. One platform provides advance scheduling, multi-party 1080p HD video conferencing, plus real time application and desktop sharing with support for PowerPoint presentations also. Skype Meeting Broadcast further broadens the reach to host webinars for up to 10,000 attendees, integrating full producer controls, Microsoft Azure streaming, Bing Pulse polling and audience participation via Yammer.

Single click or touch sign on keeps joining sessions easy from calendar or meeting notifications, while Microsoft’s PSTN conferencing enables meeting attendance from just a telephone. Simply use a dial in number when Internet access is unavailable, with local numbers available worldwide to reduce calling costs.


Starting from
Pricing options
Value for money
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Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 other languages, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Skype for Business screenshot: Skype for Business showing contacts listSkype for Business: Learning the BasicsSkype for Business screenshot: Skype for Business showing group audio and video on laptopSkype for Business screenshot: Skype for Business showing meetings screen on Android deviceSkype for Business screenshot: Skype for Business showing message thread on iPadSkype for Business screenshot: Skype for Business showing video chat running on Android device

Skype for Business reviews

Value for money
Ease of use
Customer support
George Hsing

Skype for Business is great for work collaboration!

Used daily for 2+ years
Reviewed 2019-03-13
Review Source: Capterra

If your organization use Microsoft Office365, you might also have the ability to use Skype. Before looking into WebEx or GotoMeeting, trying using Skype and see if it meets your need.Skype for Business is great for the following: Work collaboration, web meetings, video conferencing and web recording. We use it so all users (local and remote) can see the presenter's screen; a picture is worth a thousand words. The ability to see the presenters screen greatly increase the effectiveness of a remote meeting. While video conferencing is nice, it is not as valuable as seeing someone PC screen. Video conference also adds another layer of complexity to the a web meeting as you now have to deal with the PC screen, PC sound, and user video. It also require a lot more bandwidth. Another benefit of Skype is the ability to record the web meeting. This is very useful for historical purposes or can be used for training at a later date. I also use Skype to record training videos. Just set up a meeting, go in as the only presenter, then record. It records the PC screen, your mouse clicks, and your voice.

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Gokul Karuppiah

Skype for Business 2016

Used daily for 2+ years
Reviewed 2019-01-20
Review Source: Capterra

I am having all overall experience of 13 years in Information technology and right from the beginning we are using the Microsoft chats and using this Skype for business for past 12 years in my organisation. Prior we used to have bridge calls, Webex for all interviews and phone calls. However as cost optimization/security we replaced with Skype for businesses in order to have interviews (Face to Face), Phone calls and meetings with the organisation users.I am using the Skype for business after Skype has been integrated with Microsoft and using for past 2 years around from now. The most likely part are: 1. Able to get the conversation saved in Microsoft all the previous conversations can be obtained from Mail box based on the dates. The reason Microsoft is closely integrated all its production with Outlook. 2. Like our phones Skype meeting can be scheduled for free when you have Skype installed in your laptops/machines. I used to do the same as my company removed the Webex /bridge callings for any meeting to be performed. So it is more cost effective. 3. Skype for business is good for social and casual interactions. 4. More securatised since it is compatible with Microsoft 365 with the same authentications.

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Margaret Ramsden Robertson

A highly reliable and efficient source of multiple sorts of communication.

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

The wide and strong community of skype users speaks for itself and the success of the skype tool. Continuous improvement and user-friendly experience is what keeps us continuously involved with this productive and handy tool.Skype has always been my foremost choice whenever it comes to get linked or commute with the colleagues clients and colleagues. Equipped with all the latest tools and handy features it is by far the great tool that I have used. I am at ease to make conference calls to discuss any on-going matter with the employees at the office with continuous sharing of messages and delivering necessary files. As a software engineer, we often encounters such situations where we have to build up a chat room with specific individuals and have to sort out any major conflict or discussing new ideas which is accompanied along with sharing of text messages and files. This has only been possible through skype which is an ultimate source of communication. In the end , skype for business is the primary choice for all professionals who have to be connected with their clients and professional colleagues 24/7.

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Brian Jones

Skype - Essential Quick Communication

Used daily for 1-2 years
Reviewed 2018-11-19
Review Source: Capterra

Super helpful to connect with associates in a moment, love the integration with Outlook!I work in a call center with about 150 agents active at any given time. Using Skype is the perfect way to answer in the moment questions for agents, reach out to other agents or supervisors to meet, set up specialized chat rooms, and more. I am part of a training team, and using Skype I can broadcast my screen easily with agents for virtual training (we have work-from-home agents). In addition, all agents are seamlessly linked across Outlook and Skype - the name doesn't change, so I don't have to figure out if I am talking to the 'right' person if I already know their email. Speaking of, employee search on Skype is huge. In a second I can search for any user and see if they are online/offline, away from desk (and for how long), or have set up an out-of-office message. Really helpful when trying to see if someone already left for the day or if they would be at their desk (our Skype shows inactive if you don't move your mouse for 5 minutes or if you lock your computer). Chat rooms help organize us into teams. Supervisors have authorization to create team-only chat rooms and easily manage these.

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Erica Walters

Superb software for business dealing.

Used daily for 2+ years
Reviewed 2018-11-04
Review Source: Capterra

Outstanding software through which we can arrange conferences , meetings via live high quality video calls and much more. If I talk about the business benefits there will be uncountable words. It has been a part of my life using Skype for business in daily routines and having great services by this outstanding program.In my opinion it is an excellent application. Most frequently use by a large number of people for connecting with teams or clients living at distant places. One can have access to Skype easily. Easy to download, install and use. It gives us a nice platform for keeping meetings with a number of people at the same time. Its video calling is the one of the powerful feature and that is most important for everyone. It allows us to share our screen with others in order to share our data or private information that we do not want to share in soft copy. For the project management it shows there is nothing except this software.

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Skype for Business pricing

Starting from
Pricing options
View Pricing Plans

Skype is FREE for use by up to 25 people.

Standalone Online Plan 1: $2.00 per user per month

Standalone Online Plan 2 (adds Skype for Business online meetings): $5.50 per user per month

Office 365 Business Essentials: $5.00 per user per month for at least 1 year

Office 365 Business Premium: $12.50 per user per month for at least 1 year

International calling rates still apply, additional enterprise price plans are available.

Skype for Business features

Instant Messaging
Live / Video Conferencing
Voice Mail

Activity Dashboard (59 other apps)
Automatic Notifications (49 other apps)
CRM Integration (59 other apps)
Call Monitoring (52 other apps)
Call Recording (76 other apps)
Call Reporting (49 other apps)
Call Routing (59 other apps)
Call Transfer (57 other apps)
Caller ID (56 other apps)
Conferencing (67 other apps)
Monitoring (49 other apps)
Receiving (52 other apps)
Reporting & Statistics (53 other apps)
SMS Integration (47 other apps)
Third Party Integration (72 other apps)

Category Leaders ranking


#3 in Instant Messaging & Chat

View full ranking

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Skype for Business also features in these categories:

Additional information for Skype for Business

Key features of Skype for Business

  • Never miss a call with voice mail and alerts
  • Audio, video, text plus online meetings and webinars
  • Remote collaboration & live co-authoring between colleagues
  • Make HD video calls, conduct meetings and webinars
  • Send instant messages between Skype clients
  • Make VoIP calls to Skype contacts, mobiles and landlines
  • Skype client apps available for all phones and tablets
  • Application and desktop sharing options
  • Integration within Office 365 suite packages
  • Stream live 1080p HD video calls
  • Securely encrypted to keep data and conversations safe
View All Features


Skype for Business provides voice-over-IP (VoIP) communication and collaboration features for business use, with application support for all computers, tablets and phones.

Available standalone or packed with Microsoft Office 365 plans, providing seamless desktop/screen sharing and co-authoring capabilities from within popular apps.

Schedule and conduct online meetings with 250 attendees, or invite potentially up to 10,000 people to webinars – limited to colleagues or open to the web public.

Make audio calls to Skype client contacts, HD video chats and messaging sessions or enable attendees to join online meetings via telephone and Microsoft’s PSTN.

Access common calling features, built-in voice mail with Exchange integration to log missed calls – all with secure encryption enabled by default.