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VoIP software for phone calls, chats, and video conferencing

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Skype Pricing, Features, Reviews and Alternatives

Skype FAQs

Q. What type of pricing plans does Skype offer?

Skype has the following pricing plans:
Pricing model: Free

These products have better value for money


Q. Who are the typical users of Skype?

Skype has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Skype support?

Skype supports the following languages:
English, Arabic, Russian, Czech, Danish, German, Greek, Spanish, Finnish, Estonian, French, Hebrew, Thai, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian (Bokmal), Polish, Portuguese, Romanian, Belarusian, Swedish, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional)


Q. Does Skype support mobile devices?

Skype supports the following devices:
Android, iPad, iPhone


Q. Does Skype offer an API?

No, Skype does not have an API available.


Q. What other apps does Skype integrate with?

Skype integrates with the following applications:
Microsoft Outlook


Q. What level of support does Skype offer?

Skype offers the following support options:
FAQs/Forum, Knowledge Base, Chat

Skype product overview

What is Skype?

Skype is a Microsoft tool for phone calls, video conferencing, chats, and messaging. The VoIP program is preinstalled on many Windows systems, and the basic version can be used free of charge. For business users, Skype offers only basic functions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat

Training options

Documentation

Not sure about Skype? Compare it with a popular alternative

Starting from

Free

Free plan
Free trial
Pricing range

Starting from

8.75

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Skype pricing information

Value for money

4.3

/5

459

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Skype features

Functionality

4.1

/5

459

Total features

37

5 categories

Most valued features by users

Third-Party Integrations
Alerts/Notifications
Chat/Messaging
Contact Management
Mobile Access
Call Recording
Access Controls/Permissions
Video Conferencing

Skype users reviews

Overall Rating

4.2

/5

459

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.8/10
Rating distribution

5

4

3

2

1

211

166

67

13

2

Pros
For both personal and business reasons, Skype is a terrific way to connect quickly and effortlessly.
Overall I have had a good experience with Skype. Perfect lightweight instant messaging app.
Overall I have the best experience while using this app. It is a one of a kind I wouldnt not trade it for any other app.
Cons
There has been a persistent problem that it takes a lot of time to load the app sometimes. Just basic features have been provided in it, if we compare it with its competitors.
There is not much I do not like, but the lack of support of break-out rooms is something I have noticed and missed on occasion, though a minor gripe.
Sometimes the app can lag or brake a little if you have a computer or cellphone with basic hardware.

Overall rating contenders

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Gino D.

Construction, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Recommended in internal communication and customer relations

Reviewed a year ago

Overall I would like to recommend this software as part of your communication with the clients, its easy to use and decent. When I am using this software its king of professional because it offers easy to understand function and clear audio and video in times of conference meetings.

Pros

In my job we usually use this software to communicate with the clients for their concerns and request, Skype is one of the recommended software for communication for me because it has the professionalism and decent concept. Also it's easy to retrieve files and images because of the features it has. Also this is useful in times of conference call and meetings.

Cons

I would like to rest to lengthen the file and image displays sometimes files are removed within a months but sometimes we need to backtrack a file and we cannot download the files itself because its already deleted.

BM
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Becky M.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Four stars

Reviewed a year ago

Communications are successful and we've had few problems. Skype has gotten better and better.

Pros

With Skype I get easy to use video conferencing for free. Sound and image both come through clearly and it can translate in real time.Skype isn't strictly for Windows, there are versions for Android, Apple, etc. I chose Skype for my company because of the features listed previously and the other communications like chat, SMS, and calling.

Cons

Skype chose to include SMS but it's only outbound. There's no way to receive an SMS. That's what I would change if it were up to me.

RV
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Roberto V.

Marketing and Advertising, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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We are migrating to Slack

Reviewed 2 years ago

Great but some features could be improved

Pros

We have been using Skype since before COVID, one thing I really like is the confirmation messages, showing that the other party already reviewed your message. Overall, it was a great asset during our work from home phase, but since then our company introduced us to Slack. Nevertheless, Skype is still in use by some teams inside our company for internal communication platform. We use the most of embedded options, like short text message, direct conversations, conferences and video chats.

Cons

But the main issue is that regardless how great your bandwidth is (you could have up to 1GBPS) and you'll still have connexion issues, making the reliability of the app quite low compared to others like Slack.

AR
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Verified reviewer

Machinery, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Basic Conference Tool

Reviewed 2 months ago
Pros

Everyone knows how to use it especially in markets where it is still a dominant voip tool. I am glad Microsoft is still keeping at afloat as many small businesses such as dealerships use it. Some EU markets are still active on Skype and it helps to stay connected to customers this way.

Cons

With years it became worse and much more integrated into other Microsoft tools. Having ability to buy minutes and call locally is great, but the quality is not always there.

AR
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Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Group Calling - Recording - Chatting Apps

Reviewed 2 years ago

With the help of skype, I solved many issues in the company. 1. Communication tools 2. Video calling, voice calling, video recording. 3. Between meetings can join people. 4. sharing the resources like files, pdf, images and many more things.

Pros

there is a list of features I like about skype. 1. Global customer, company widly use of skype. 2. Provide features like Calling, Video Calling Recording. 3. Chatting Searching old history possible. 4. Support in Web also. one can use as well in browsers.

Cons

need to improve this thing. 1. lack of voice in video calling, voice calling. 2. lack of screen sharing with voice. 3. software takes too load sometimes to get old chats.

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