Skype Pricing, Features, Reviews & Comparison of Alternatives

Skype Reviews


Multi-channel communications software

4.28/5 (1,695 reviews)

Skype overview

Skype is a telecommunications software that provides video chat and voice calls from computers, mobile devices and tablets. Used by freelancers, start-ups and multinational enterprise-level organizations alike, Skype facilitates multi-channel communication and collaboration in any workplace.

Skype integrates voice, video and instant messaging to provide a worldwide telecommunication service for free. In addition to voice chat, video chat and IM, Skype enables file transfers, SMS, screen-sharing and video conferencing, making it a popular business tool. Skype provides a reliable and cost effective way for businesses of any size to communicate with each other and with their clients.

Skype enables users to bring their conversations to life by reacting to any message with GIFs, stickers, and Mojis. Users can share photos, messages, emoticons and stickers in real-time. Accessible on desktop, mobile, and tablet devices, Skype gives users the flexibility to communicate and connect with people anytime, anywhere.


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Value for money
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Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 other languages, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Skype screenshot: Manage profile and contact detailsIntroducing the next generation of SkypeSkype screenshot: Talk face to face with a video callSkype screenshot: Connect to other Skype users via desktop, laptop, tablet or mobile deviceSkype screenshot: Skype enables users to message with a friend or group and share photos, location, emoticons and MojisSkype screenshot: Users can message each other, and add reactions, emoticons, GIFS, and more to their calls and chatsSkype screenshot: Skype allows users to have one-to-one and group video calls

Skype reviews

Value for money
Ease of use
Customer support
Jimmy Martínez Moran

The Best Software All-in-One for Communicating via Chat, Voice and Video Calls for your Bussiness.

Used daily for 2+ years
Reviewed 2018-06-13
Review Source: Capterra

-Good Quality of Voice and Video on the calls. -Up to 250 participants can join the same meeting. -You can schedule your meetings with coworkers in your agenda very easily on Outlook, when the meeting it's about to start you get notified by email. -Easy to setup a video conference for non technical Users. -Easy to for sharing content files between your contacts. -No need for a desktop client installed on your machine, you can use Skype directly on your browser. -You can record the video calls in High Definition. -For presentation meetings it has a built-in option where a host of the meeting can for share and display a PowerPoint presentations between the participants, also has the hability to make a participant into a host. -You can see the status (available, busy, in a meeting) of all your contacts before contacting them. -Perfect Integration with Office 365 and Outlook calendar, it makes it easy for you if you accept or decline a meeting invitation. -You can choose several status, if you are busy you can choose "busy" and you won't get disturbed by side chats or notifications. -We use it organization-wide so I can contact a colleague when they may be on the phone or in a meeting. -Allowing side conversations during meetings and calls -You can share your desktop view or a program with coworkers. -For Conference meetings you can use a Whiteboard option for transmiting better your ideas. -In meetings you can create Polls or Q & A with your participants.

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Simple integration with Outlook but the recent conversations list gets a little messy.

Used daily for 1-2 years
Reviewed 2018-04-30
Review Source: Capterra

It generally saves time when trying to contact co-workers who work in different countries. While I don't deal with the finances, I believe this will also save the money associated with long distance calls as well.Having used this software for over a year I must say that it has made communication across countries much easier. As long as a person is within your organization (company email address) you can message/call them quite easily. No need to search for them, then add them, wait them them to accept etc. However favorites can be added for quick chats or calls. My favorite feature is the integration with Outlook. While sending an email to a colleague I can see by their status if they are busy, available , away or on a call. It also sets up automatic links for meeting invites you create with the invitation for others to meet online. Invitations can also be sent to persons who do not have a company email address through the use of a generated link to the meeting room. Even though it's made by Microsoft, it installs fairly easily on Mac and mobile devices and tablets. You can literally take your meetings anywhere! It of course includes the usual features such as files sharing, screen sharing, and histories across devices.

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alfredo roldan

Skype Empresarial allows me to chat and communicate with my colleagues in a fun and professional way

Reviewed 2018-03-13
Review Source: Capterra

It is a great improvement on the previous communication tool that was used, but it is by no means perfect. I like that you also have a mobile application for when it is not quickly available on your desktop, and that it also allows calls and file transfers. The user interface is very intuitive, which makes the software very easy to use. Skype for Business is the best communication software for your daily work. It literally allows me to work from home, while traveling or in the office. The user interface is very intuitive, which makes the software very easy to use. Skype for Business (Lync) is, by far, the best communication software for your daily work. It literally allows me to work from home, while traveling or in the office. It is integrated directly into the Office 365 suite of applications and inserts practical actions automatically; for example, you can directly initiate an invitation to a meeting with Skype dial-up details from Outlook.The best and most applicable part of Skype for Business is the conversation / chat function. In a fast-paced environment, it is much more informal and easier to use compared to email or picking up the phone. It is also good to see the status of my colleagues and if they are at your desk, in a meeting, or are available to call or chat. The interface is easy to use and I like the size of the window, since it is automatically loaded. It is not necessary for the window to be full screen, but it is not too small to interfere with other

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Sam Nichols

Making the World Smaller (in a Good Way)

Used daily for 2+ years
Reviewed 2018-02-22
Review Source: Capterra

Through talking to the CEO of an aerospace startup on Skype, I was able to land a job with a huge salary and a percentage in the company that could turn me into a multi-millionaire (and possibly billionaire). All because I was able to talk to someone from another country who needed a web developer for his startup.As a founding member of a startup with scientists and engineers all across the world, it's important that we have software that allows group meetings and simple file transfer. Typically connectivity is great, with a strong internet connection, and the sound quality is often much better than phone calls (though obviously not as good as in-person meetings). We often transfer files, so that feature is great, and I love that we can screenshare with each other during a call and go over our website and marketing materials together.

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J. Alex Miller

Efficient and fun messaging app for office communications

Used daily for 1-2 years
Reviewed 2017-11-16
Review Source: Capterra

I use this program on a daily basis and find that Skype for Business' emoji's are becoming one of the most common methods of communication for my colleagues. Our edition of Skype for Business includes over 40 emoji's, with the majority of them animated. A quick, "thumbs up" often feels like the right response to a quick office survey or invitation, while the bowing emoji may be the way you wish to say, "you're welcome." The wide range of emoji's are both entertaining and effective for a wide variety of professional and casual text-based communications. The video-based communication feature performs flawlessly on my office's 3-year old operating system and easily supports presentations visible to large groups. I have personally attended a presentation with over fifty individuals in attendance without too much of an issue. This feature also worked well with office headsets and allowed the use of the mute and volume buttons via the headset volume controls. The group text feature is one of the most commonly used features within our office, where multiple users can click and drag content into the text message space to quickly share it with the group. Overall, my office has been very pleased with the ease of use and humorous capabilities of all these features.

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Skype pricing

Starting from
Pricing options
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Using Skype to call anyone else on Skype is free, while calls to both traditional landline telephones and mobile phones can be made for a fee.

Premium account with additional features costs from €3.49 per month (€4.01 incl. VAT).

Skype features

Instant Messaging
Live / Video Conferencing

API (110 other apps)
Activity Dashboard (44 other apps)
Automatic Notifications (36 other apps)
CRM Integration (49 other apps)
Call Monitoring (45 other apps)
Call Recording (68 other apps)
Call Reporting (42 other apps)
Call Routing (46 other apps)
Call Transfer (51 other apps)
Caller ID (49 other apps)
Conferencing (57 other apps)
Real Time Analytics (34 other apps)
Reporting & Statistics (35 other apps)
Third Party Integration (50 other apps)
Voice Mail (44 other apps)

Category Leaders ranking


#2 in Instant Messaging & Chat

View full ranking

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Skype also features in these categories:

Additional information for Skype

Key features of Skype

  • 1:1 video calls
  • Group video calls & conferencing
  • Voice messages
  • File sharing & transfer
  • Screen sharing
  • Contact sharing
  • Skype to Facebook
  • Skype WiFi
  • Skype Manager
  • Skype Connect
  • Chat
  • Instant messaging
  • Multi-channel communication
  • Receiving
  • Monitoring
  • Video and voice calls
  • File sharing & transfer
  • Communication management
  • Skype to Skype calls
  • Calls to mobiles & landlines
  • Skype number
  • Forward calls
  • Caller ID
  • Skype to go
  • Mojis & emoticons
  • Video messaging
  • Send texts (SMS)
  • Group screen sharing
  • Skype for
  • Contact me button
  • Share button
  • Skype translator
  • Video conferencing
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Collaborate, demonstrate and engage audiences with Skype's screen sharing feature. Share screens with anyone else on Skype for free.

Manage Skype accounts centrally with Skype Manager. Set up staff accounts, allocate credit and monitor credit spent.

Send unlimited files and photos of any size.

Call mobiles and landlines anywhere in the world using Skype credit.

Put a Skype button on any page and allow clients or colleagues to connect users in one click. Receive calls, instant messages and more.

Talk face to face for free with anyone, (or multiple people) anywhere in the world who also has Skype, reducing or eliminating unnecessary travel costs.

Communicate with colleagues and clients in real-time using Skype's free instant messaging feature.

Reduce the need to travel - and eliminate the costs incurred - with Skype for Business. Conduct meetings via video conference, for free.