Skype Pricing, Features, Reviews & Comparison of Alternatives


Multi-channel communications software

4.34/5 (6,709 reviews)

Skype overview

Skype is a telecommunications software that provides video chat and voice calls from computers, mobile devices and tablets. Used by freelancers, start-ups and multinational enterprise-level organizations alike, Skype facilitates multi-channel communication and collaboration in any workplace.

Skype integrates voice, video and instant messaging to provide a worldwide telecommunication service for free. In addition to voice chat, video chat and IM, Skype enables file transfers, SMS, screen-sharing and video conferencing, making it a popular business tool. Skype provides a reliable and cost effective way for businesses of any size to communicate with each other and with their clients.

Skype enables users to bring their conversations to life by reacting to any message with GIFs, stickers, and Mojis. Users can share photos, messages, emoticons and stickers in real-time. Accessible on desktop, mobile, and tablet devices, Skype gives users the flexibility to communicate and connect with people anytime, anywhere.


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Value for money
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Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 other languages, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Skype screenshot: Manage profile and contact detailsIntroducing the next generation of SkypeSkype screenshot: Talk face to face with a video callSkype screenshot: Connect to other Skype users via desktop, laptop, tablet or mobile deviceSkype screenshot: Skype enables users to message with a friend or group and share photos, location, emoticons and MojisSkype screenshot: Users can message each other, and add reactions, emoticons, GIFS, and more to their calls and chatsSkype screenshot: Skype allows users to have one-to-one and group video calls

Skype reviews

Value for money
Ease of use
Customer support
George Hsing

Skype for Business is great for work collaboration!

Used daily for 2+ years
Reviewed 2019-03-13
Review Source: Capterra

If your organization use Microsoft Office365, you might also have the ability to use Skype. Before looking into WebEx or GotoMeeting, trying using Skype and see if it meets your need.Skype for Business is great for the following: Work collaboration, web meetings, video conferencing and web recording. We use it so all users (local and remote) can see the presenter's screen; a picture is worth a thousand words. The ability to see the presenters screen greatly increase the effectiveness of a remote meeting. While video conferencing is nice, it is not as valuable as seeing someone PC screen. Video conference also adds another layer of complexity to the a web meeting as you now have to deal with the PC screen, PC sound, and user video. It also require a lot more bandwidth. Another benefit of Skype is the ability to record the web meeting. This is very useful for historical purposes or can be used for training at a later date. I also use Skype to record training videos. Just set up a meeting, go in as the only presenter, then record. It records the PC screen, your mouse clicks, and your voice.

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Gokul Karuppiah

Skype for Business 2016

Used daily for 2+ years
Reviewed 2019-01-20
Review Source: Capterra

I am having all overall experience of 13 years in Information technology and right from the beginning we are using the Microsoft chats and using this Skype for business for past 12 years in my organisation. Prior we used to have bridge calls, Webex for all interviews and phone calls. However as cost optimization/security we replaced with Skype for businesses in order to have interviews (Face to Face), Phone calls and meetings with the organisation users.I am using the Skype for business after Skype has been integrated with Microsoft and using for past 2 years around from now. The most likely part are: 1. Able to get the conversation saved in Microsoft all the previous conversations can be obtained from Mail box based on the dates. The reason Microsoft is closely integrated all its production with Outlook. 2. Like our phones Skype meeting can be scheduled for free when you have Skype installed in your laptops/machines. I used to do the same as my company removed the Webex /bridge callings for any meeting to be performed. So it is more cost effective. 3. Skype for business is good for social and casual interactions. 4. More securatised since it is compatible with Microsoft 365 with the same authentications.

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Margaret Ramsden Robertson

A highly reliable and efficient source of multiple sorts of communication.

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

The wide and strong community of skype users speaks for itself and the success of the skype tool. Continuous improvement and user-friendly experience is what keeps us continuously involved with this productive and handy tool.Skype has always been my foremost choice whenever it comes to get linked or commute with the colleagues clients and colleagues. Equipped with all the latest tools and handy features it is by far the great tool that I have used. I am at ease to make conference calls to discuss any on-going matter with the employees at the office with continuous sharing of messages and delivering necessary files. As a software engineer, we often encounters such situations where we have to build up a chat room with specific individuals and have to sort out any major conflict or discussing new ideas which is accompanied along with sharing of text messages and files. This has only been possible through skype which is an ultimate source of communication. In the end , skype for business is the primary choice for all professionals who have to be connected with their clients and professional colleagues 24/7.

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Brian Jones

Skype - Essential Quick Communication

Used daily for 1-2 years
Reviewed 2018-11-19
Review Source: Capterra

Super helpful to connect with associates in a moment, love the integration with Outlook!I work in a call center with about 150 agents active at any given time. Using Skype is the perfect way to answer in the moment questions for agents, reach out to other agents or supervisors to meet, set up specialized chat rooms, and more. I am part of a training team, and using Skype I can broadcast my screen easily with agents for virtual training (we have work-from-home agents). In addition, all agents are seamlessly linked across Outlook and Skype - the name doesn't change, so I don't have to figure out if I am talking to the 'right' person if I already know their email. Speaking of, employee search on Skype is huge. In a second I can search for any user and see if they are online/offline, away from desk (and for how long), or have set up an out-of-office message. Really helpful when trying to see if someone already left for the day or if they would be at their desk (our Skype shows inactive if you don't move your mouse for 5 minutes or if you lock your computer). Chat rooms help organize us into teams. Supervisors have authorization to create team-only chat rooms and easily manage these.

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Erica Walters

Superb software for business dealing.

Used daily for 2+ years
Reviewed 2018-11-04
Review Source: Capterra

Outstanding software through which we can arrange conferences , meetings via live high quality video calls and much more. If I talk about the business benefits there will be uncountable words. It has been a part of my life using Skype for business in daily routines and having great services by this outstanding program.In my opinion it is an excellent application. Most frequently use by a large number of people for connecting with teams or clients living at distant places. One can have access to Skype easily. Easy to download, install and use. It gives us a nice platform for keeping meetings with a number of people at the same time. Its video calling is the one of the powerful feature and that is most important for everyone. It allows us to share our screen with others in order to share our data or private information that we do not want to share in soft copy. For the project management it shows there is nothing except this software.

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Skype pricing

Starting from
Pricing options
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Using Skype to call anyone else on Skype is free, while calls to both traditional landline telephones and mobile phones can be made for a fee.

Premium account with additional features costs from €3.49 per month (€4.01 incl. VAT).

Skype features

Call Recording
Instant Messaging
Live / Video Conferencing
SMS Integration

API (125 other apps)
Activity Dashboard (59 other apps)
Automatic Notifications (49 other apps)
CRM Integration (59 other apps)
Call Monitoring (52 other apps)
Call Reporting (49 other apps)
Call Routing (59 other apps)
Call Transfer (57 other apps)
Caller ID (56 other apps)
Reporting & Statistics (53 other apps)
Third Party Integration (72 other apps)
Voice Mail (49 other apps)

Additional information for Skype

Key features of Skype

  • 1:1 video calls
  • Group video calls & conferencing
  • Voice messages
  • File sharing & transfer
  • Screen sharing
  • Contact sharing
  • Skype to Facebook
  • Skype WiFi
  • Skype Manager
  • Skype Connect
  • Chat
  • Instant messaging
  • Multi-channel communication
  • Receiving
  • Monitoring
  • Video and voice calls
  • File sharing & transfer
  • Communication management
  • Skype to Skype calls
  • Calls to mobiles & landlines
  • Skype number
  • Forward calls
  • Caller ID
  • Skype to go
  • Mojis & emoticons
  • Video messaging
  • Send texts (SMS)
  • Group screen sharing
  • Skype for
  • Contact me button
  • Share button
  • Skype translator
  • Video conferencing
View All Features


Collaborate, demonstrate and engage audiences with Skype's screen sharing feature. Share screens with anyone else on Skype for free.

Manage Skype accounts centrally with Skype Manager. Set up staff accounts, allocate credit and monitor credit spent.

Send unlimited files and photos of any size.

Call mobiles and landlines anywhere in the world using Skype credit.

Put a Skype button on any page and allow clients or colleagues to connect users in one click. Receive calls, instant messages and more.

Talk face to face for free with anyone, (or multiple people) anywhere in the world who also has Skype, reducing or eliminating unnecessary travel costs.

Communicate with colleagues and clients in real-time using Skype's free instant messaging feature.

Reduce the need to travel - and eliminate the costs incurred - with Skype for Business. Conduct meetings via video conference, for free.