App comparison

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SmartLine  Logo

SmartLine

3.9
(11)

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Second phone number solution for small businesses

(2)

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SmartLine Alternatives & Competitors

Top 8 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


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Company size


Aircall logo
4.3
(415)

Phone system for support and sales teams

Features

Total

Aircall logo
SmartLine  logo

9

95

11

features in common

9

features in common

Aircall logo

Aircall user ratings

Functionality

4.1
(415)

Top features

  • Employee Activity Monitoring

    5.0

  • Time Zone Tracking

    5.0

  • Real-Time Monitoring

    5.0

SmartLine  logo

SmartLine user ratings

Functionality

3.8
(11)

Top features

  • Call Routing

    5.0

  • Caller ID

    3.0

  • Call Logging

    3.0

Pricing

Starting from

$40/month

Value for money

Aircall logo
4.0

0.1

SmartLine  logo
3.9

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

Categories in common

LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
SmartLine  logo

8

179

11

features in common

8

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Email Templates

    5.0

  • Change Management

    5.0

  • Video Conferencing

    5.0

SmartLine  logo

SmartLine user ratings

Functionality

3.8
(11)

Top features

  • Call Routing

    5.0

  • Caller ID

    3.0

  • Call Logging

    3.0

Pricing

Starting from

$9/month

Value for money

LiveAgent logo
4.7

0.8

SmartLine  logo
3.9

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Categories in common