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Fast, reliable mail delivery and management solution
Recommended
Ihab M.
Education Management, 1,001-5,000 employees
Used daily for 2+ years
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Due to the bad reputation of our public IP addresses at our ISP, there were times where we couldn't send 20 emails per day as our IPs were blacklisted by all known antispam providers. we had no choice but to rely on a smart-host like SMTP2Go. we tried similar competitors but this by far was the best.
if your business relies on emails and If you are looking to enhance your email delivery and not worry about sending failures, SMTP2GO is your best choice. theirs servers are whitelisted at any Antispam service, your Email wont get bounced unless you have a typo mistake. They also provide you with brilliant reports to track every single email. support team are very helpful. several packages are available for everyone and you always upgrade/downgrade if you wish
I never had any problems so far. except for one time when we had a few infected users sending bulk emails to invalid recipients and got us blocked. it will a bit tough to handle with the support team cause they were too strict to unblock us but to be honest they had a valid reason as our problem could have affected the other members and therefore their business. otherwise, we are happy with what have!
Hi Ihab, Thank you for the review! So happy you are with us! We are elated to hear that you were able to work through the infected users! Our support team is ready to help! Happy emailing! :)
Matt M.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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I used SMTP2GO to improve deliverability, and it has delivered on that.
I was having issues with sending outbound email from my home address, even though I was using a GSuite domain and Google's SMTP services. SMTP2GO provides a simple SMTP endpoint with clean IP addresses that I can use to deliver mail with nearly 100% success. They offer 2FA for security, all the modern email authentication signatures (DKIM, etc), and enough monitoring for my use.
I could not think of a single con with the service, but they do not offer the ability to add or remove headers that pass through their SMTP service, which may be a problem if you need that functionality.
Hi Matt, Thank you so much for the amazing review! We really appreciate that! Do let us know if you run into any issues or have any questions. Happy emailing! :)
Steve L.
Recreational Facilities and Services, 1-10 employees
Used weekly for 6-12 months
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What I like about SMTP2GO is that it was easy to get started and it just works. I searched pretty hard to find the features I wanted on a free service, and while they weren't the only organisation that fitted the bill, the others wanted me to jump through hoops to sign up. By the time I'd jumped through them, I'd already implemented SMTP2GO. We may move away at some point, but on our current level of usage the benefits of doing so would be marginal and we'd obviously have some set up and testing work to do.
SMTP2GO was amazingly easy to implement. Signing up was free, I was happy with the level of service available on the free tier and connecting it to WordPress couldn't have been simpler as they maintain a plugin to make sure all email calls go via their service. We currently combine SMTP2GO with the WeMail plugin for sending mailshots to our members, and the combination works nicely.
The usage limits on the free tier aren't especially generous, and to stay within them when sending mail shots we have to allow the messages to send over an hour or so, which means "last minute" emails aren't an option for us. Not a big deal as we'd prefer to avoid last minute emails in any case, and now we have an extra reason to do so!
Hi Steve, Thank you for the great review! We are so glad you are with us! If you need any assistance or have any questions, please do not hesitate to contact us.
Craig E.
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 1-2 years
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The service has been rock solid, so there is really nothing to report about in general other than a great, stable, and reliable service. However, their support is AMAZING! They have gone to great lengths to support even non paid customers. And I think that is fantastic!
SMTP2GO will give you all of the features you want, with none of the failings you'd normally expect. You can authorize, secure, and lockdown accounts, change passwords easily on all the accounts setup for smtp auth. Filtering, and setup is simple, along with all of the tracking data they give you for devices sending, or having trouble sending is excellent.
HP printers suck, and should burn a firey death. There is nothing wrong with SMTP2GO however, HP decided that they wanted to make life challenging for ANYONE supporting printers... Don't buy HP. One possibly flaw is the low price, though they have been around for a long time, low fees can lead to less development, however they have not dropped the ball from what I can see.
Hi Craig, Thank you so much for writing us such an awesome review!! We love that you are so happy, especially with our support team. They rock!! :) Let us know anytime if you have any questions. Happy emailing!
Dimitri C.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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I started using SMTP2GO as my customers starting moving to fibre providers that did not offer an SMTP relay server. Then as customers started moving to MS365 we always had issues integrating scanners and applications that sent email notifications. Although 365 does provide these relay options it is usually a pain to setup and some scanners did not have the required options available in their config. With...
Dashboard for tracking and troubleshooting mail delivery. Ease of use.
Zero cons. Honestly, this service does exactly everything I need.
Hi Dimitri, Wow! Thank you for the amazing review!! We are so happy to hear that we are exactly what you need! Feel free to reach out to us at anytime! :)
Panos L.
Computer Software, 1-10 employees
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It just works. It's good being fancy and all, but in the end, it's the product that matters. Simple layout, no dynamic loading. Clean sections. I love it.
No real downside to their services. If I had to, I would change the following: The overall style of the app, make it feel more modern. Support light/dark mode. Just to make it simpler on late night debugging. The logo feels a little outdated. The landing page could use a breath of fresh air.
Hi Panos, Thank you for the review! We are so happy that you are with us. We love your suggestions as well! Reach out if you have any questions. Happy emailing! :)
Youssef K.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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we started using SMTP2go long time ago when our hosting server's IP got blacklisted. getting started was very easy and we were able to create different user accounts for our clients and to control their monthly spending limits
very simple setup, easy to get started and most importantly we can use it for all our clients websites we develop with the need for an smtp account from their side
there is no specific issue in the software, it helped us deliver our clients emails perfectly
Hi Youssef, Thank you for the amazing review! We are glad you are with us. Reach out anytime you have questions. Happy emailing! :)
ZAiN R.
Information Technology and Services, 1-10 employees
Used weekly for 2+ years
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Excellent. Ensures reliable email deliverability with detailed reporting.
Easy integration with existing systems. Rock solid reliability with advanced reporting
50mb limit attachment per email. Terms of service does not allow paid surveys, Streaming TV services and essay writing services.
John j.
Computer & Network Security, 1-10 employees
Used daily for 2+ years
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I don't use alot of the features - I use it for setting up all my Multi Function Devices at customers site - with IP authentication makes scan to email setups super simple. No more hassleing with getting the ISP of choice SMTP server to talk. Enter smtp to go and walk away. LOVE IT. Also make life simple for IMAP/POP mail users to send from everywhere - Yes this can be setup - but SMTP2GO just makes it easier - and then I am off to the next job. When I have needed support - customer email going wild (spammy virus) support was awesome!
Well if it was completely free that is always better... But life doesn't work that way
Hi John, Thank you for leaving us an awesome review. We love our support team and glad you do too! They are always around, so reach out anytime! Happy emailing! :)
Paul D.
Telecommunications, 1-10 employees
Used daily for 2+ years
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We spent a lot of development time on email sending as it is so critical to our business. Once SMTP2GO was up and running we have just left it to do it's job - we've not touched emailing since.
Of all the methods we have used of sending email, including our own SMTP server and other email services, SMTP2GO delivers by far the most email messages. Before SMTP2GO, many of our emails were rejected at various stages of delivery, now it's below 1%
Every month we get an email saying we've used 80% of our capacity. I know that, because we send just over that band. We would pay a lot more to use the next band up.
Hi Paul, Thank you for writing us a review. We love that it's been working out great for you! Reach out anytime you have questions and happy emailing! :)
Verified reviewer
Computer & Network Security, 1-10 employees
Used daily for 2+ years
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Very easy to use. Accepts multiple ports and simple security protocols
Mobile app for control and notifications,
Hi there, Thank you for leaving us a review! We are so happy to hear that you find us easy to use! :) Do let us know if you have any questions. Happy emailing!
Verified reviewer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
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our ISP didn't provide an SMTP server with any reliability. our emails stopped going out and as our business is very much email driven it was vital to find a service provider that would be beyond reproach. Success was received once we were given a referral to smtp20 by our software providers. The referral proved to be perfect, and we have not looked back once since moving to smtp2go and nor will we. The very small issues regarding billing and service that we have had, were rectified immediately with 0 down time and superb & expeditious customer service.
No down time, superior service and communication is awesome!
my con for the software would only be price. I don't find it unreasonable but if i have to provide a negative, then this would be the only thing i could think of.
Hello! Thank you for the amazing review! We are so glad that you are happy! If you ever have any questions, please do let us know! :)
Andy G.
Computer Software, 1-10 employees
Used daily for 1-2 years
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Great service for ensuring reliable delivery of ALL emails and for ensuring emails do not get incorrectly classed as SPAM. The service is designed for bulk email but we also use it for day to day super reliable email delivery.
Nothing, we have had no issues and the pricing is awesome
Hi Andy, Thank you for the glowing review! We are so happy that you are loving our service! Please let us know if you ever have any questions! :)
Verified reviewer
Financial Services, 10,001+ employees
Used daily for 2+ years
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I had very pleasant experience working with SMTP2Go, it saved lot of manual efforts and improved the productivity. Its dashboard made sure that the notifications reached customers on time.
SMTP2Go is the most reliable email exchange with ton of customisation and monitoring. I really like the fact that it can send emails with higher limits when compared to outlook. And it's dashboard interface with realtime user activities tracker is very useful.
It's features and customer support are good and consistent. But it could be improved. It could have a contact database in its server, which could make the integration better. And there is no much testing on analysing Emails.
Ian S.
Construction, self-employed
Used daily for 2+ years
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I started using SMTP2GO when my ISP's shared server I use to host my website wasn't getting emails through to the users. It turned out that the server appeared on various blacklists and it's reputation was not being maintained by the ISP. I switched to SMTP2GO and have never looked back. Emails are delivered reliably and with ease, and the comprehensive reporting allows me to troubleshoot in the event that email isn't delivered for some reason.
The fact that my email is delivered reliably, while I don't have to worry about maintaining the reputation of my outgoing email server.
I don't really have any least liked things; the product just works once set up properly.
Hi Ian, Thank you for leaving us a review! We are so happy to hear that it's working out great for you! Reach out to us at anytime! :)
Steve P.
Internet, 1-10 employees
Used daily for 2+ years
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SMTP2GO gave us a simple solution to enable web applications hosted within our own network, so send emails from .NET pages easily. It removed the overheads in setting up and maintaining local email services, plus allowed us to keep our own server IP's away from blacklists - especially useful when providing shared hosting space to many different customers! The web dashboard for SMTP2GO provides simple configuration and online reporting and usgae stats, plus provdes simple logging of mails, deliveries and failures.
TBH, nothing - it just works! SMTP2GO provide fast reliabel support and there is a wealth of information online to get you sorted, IF you get issues.
Toby W.
Real Estate, 201-500 employees
Used daily for 2+ years
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As we removed internal mail server we discovered issues with Office 365 mail relay for legacy systems and those that could generate high volumes of alerts. SMTP2Go resolves this and gives us the ability to get anything to mail relay from wherever is it based
Really simple to setup and use. Great solution for legacy devices like older Multifunction printer/copiers, old payroll system that wouldnt talk to Office365 and for bulk alerts from comms room temp sensors, backup apps and building management. Allows us to whitelist source IPs or use usernames/passwords for sites without a static IP. Reporting dashboard makes it easy to troubleshoot delivery issues.
Cant really think of anything. Havent had a single issue
Luis d.
Education Management, 51-200 employees
Used daily for 2+ years
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We have spikes in our emailing that most other providers could not accept. As a school we send out regular reports to parents and these have always been sent by one user as fast as the system could produce them. We may have 2,000 emails going out from the server at regular intervals very quickly and no other smtp service would accept this as it looked like spam to them.
What we need was a service that would not impose limits on emails per user or per hour. With SMTP2go we simply set a monthly maximum for the whole school.
My only complaint, and I'm told it may be addressed in future, is that I cannot set a common footer for every user. The footers have to be set individually for each user, which is a chore when the footer has to be changed.
Nicholas C.
Machinery, 51-200 employees
Used daily for 2+ years
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Everything is great with SMTP2GO.
We use SMTP2GO as a solution to a bad internet connection. Because of our industry, we need to host our own email servers. However people trying to email us often ended up getting bounces and undeliverables while our internet was down or flakey. The solution is to relay our email through SMTP2GO. They accept our email and hold it for delivery when we're back up and ready to receive.
I really don't have any complaints to be honest.
Hi Nicholas, Wow, thank you for the glowing review! We are so happy to hear that our service is working perfectly for your needs. Let us know if you have any questions! Happy emailing! :)
Hartley H.
Wholesale, 1-10 employees
Used daily for 2+ years
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SMTP2G0 cured our issues of not being able to get outgoing emails from ERP software or scanner to send. once we setup SMTP2GO our emails have not had any outgoing issues since. We were trying to resolve these sending issues with ERP software company, email hosting company, outside IT provider, and internet provider. No one could resolve, but once SMTP2GO was suggested by another user, boom, our issues were resolved.
I have no cons to report on - we are very happy with SMTP2GO!
Hi Hartley, Wow, that you for the great review! We are so happy that you are happy! Reach out to us if you ever have any questions! Happy emailing! :)
John B.
Real Estate, 201-500 employees
Used daily for 2+ years
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Up to the above issue we have had no issues
Easy to set up and maintain Reasonable cost
Ironically we have recently received several emails from SMTP2GO regarding a scam email. We did have a legitimate change in our credit card info and received an email requesting to update and we did so. It has left us feeling uneasy and concerned our credit card may be compromised. We attempted to call customer support and it rang and rang without answer. We are monitoring our card and uneasy about attempting to log into our account.
Hi John, Thank you for your review! Let us know anytime, if you have questions regarding any emails from us. We are ready to assist you! :)
Stephen W.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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Before we used SMTP2Go as our outgoing SMTP Smart-Host, we would get many bounced emails based on poor IP-reputation from other unrelated servers in our public-IP subnet. This issue plagued us when sending to Live.com, Hotmail.com, etc. That's a SERIOUS problem. SMTP2Go has completely solved that problem for us due to their excellent IP-reputation and powerful infrastructure. We LOVE SMTP2Go!
Rapid support response, excellent outgoing email reputation (no blocked emails), easy set-up, and crazy-low pricing!
As a senior software engineer, you'd think I would have at least one Con for SMTP2Go--but I don't. They're just that good...
Hi Stephen, Wow! Thanks for the incredible review! We really appreciate it. Awesome to hear that you are so happy with the service! Reach out to us at anytime you have questions, and happy emailing!
Roy P.
Management Consulting, self-employed
Used daily for 2+ years
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See above. I would be delighted to talk with somebody at SMPT2GO if they can spare 5 minutes. My number is [SENSITIVE CONTENT HIDDEN] and I am based in France.
A geek receommended SMPT2GO to resolve a problem caused by MS-Outlook. Microsoft does not want to know about this problem, much less deal with in.
For the past several weeks the problem has once again become acute. SMTP2GO is no longer effective. I have no idea why this is so. Neither does my geek.
Hi! We'd be happy to chat. You can message us and we'll call if you like (your phone number was hidden). We even have a French speaker on staff. :)
Verified reviewer
Financial Services, 1-10 employees
Used daily for 1-2 years
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We're using their outgoing mail server service. It's flawless and a life saver. We look forward to growing our business with them in the future.
SMTP2GO has been reliable, straightforward with billing, and responsive to my issues. Their pricing is also flexible for lulls and surges of service requirements.
No complaints. Honest! It works. It's fairly priced. ...and they are there when I need them. One minor con... Their summary reporting of email status isn't ideal for large deliveries. I believe they could use a redesign. I'm sure they know it and are probably working on one.
Hi there, Thank you for the awesome review! We really appreciate it! Any suggestions you have, we are happy to listen and pass them on to the team. Happy emailing! :)
James W.
Used daily for 2+ years
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Overcoming ISP email monthly and daily limitations at a modest cost. Not more I can say to that is there?
No limits on the number of emails you can send from your email client. Overcomes the email limitations of many ISPs. Good metrics and support if there are issue with blacklisting. They are strict that only opt-in listsare used and that there are clear opt-out instructions.
Nothing. It does what it says on the tin. Sometimes there can be issues with blacklisting, but support always are responsive and help fix the issue quickly.