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SMTP2GO

Fast, reliable mail delivery and management solution

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SMTP2GO Reviews - Page 3

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155 reviews

Recommended

MR
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Mike R.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Head and Shoulders above the Competition

Reviewed 2 years ago

Used online Chat during the sales process, and then during the setup. Both experiences were great. Friendly and professional staff.

Pros

I was using SendGrid, and I cannot imagine a more awful experience. SMPT service should be transparent, and should not require any attention. SMTP2GO delivers just that. Once we registers, I have not had to spend a second thinking about SMTP service. WIth SendGrid, it was a daily worry.

Cons

I have nothing to list. It has been a solid product.

Vendor response

Hi Mike, We are so glad you are with us! Our support staff is top notch and is available to help whenever you need it! Thanks for the awesome review and reach out to us anytime! :)

LB
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Lynton B.

Photography, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy Outgoing Email, Anywhere!

Reviewed 4 years ago

Able to send emails wherever I am in the world. It just runs in the background and I've never had an issue.

Pros

I travel regularly, and frequently hit problems where I couldn't send email via the hotel WiFi. It was always an outgoing mail server issue. With SMTP2GO, I've never had a problem, from the U.S. to Vietnam, to Europe.

Cons

There's nothing I'm unhappy with, it just works.

Vendor response

Hi Lynton, Thank you for your awesome review! We are so happy to hear that we are working well for you, even on your travels! :) Reach out to us anytime!

JI
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JoseLuis I.

Chemicals, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SMTP2GO Review

Reviewed a year ago

We chosen the software because is easy to configure and have more features that made easy send emails.

Pros

We chosen the software because is easy to configure and have more features that made easy send emails.

Cons

So far, we have all necessary with the smtp2go solution.

Vendor response

Hi Jose Luis, Thanks for leaving us a review. We love hearing how easy it is to set us up with your software! Reach out with any other questions and happy emailing! :)

RS
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Ryan S.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Service

Reviewed 2 years ago

Great Product, customer service, extremely reliable

Pros

Easy management interface, reliable uptime, simplicity of the service

Cons

Nothing so far - after nearly 3 years of use

Vendor response

Hi Ryan, Thank you for leaving us such a fantastic review. We really appreciate it! Happy to hear that we have worked out for you. :) If you have any questions, do let us know. Happy emailing!

SA
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Silvan A.

Pharmaceuticals, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SMTP2GO Review

Reviewed 4 years ago

More than 3 years we've been use these services we did not find any major issue or trouble, any queries are answered quick and clearly, overall we are quite satisfy with smtp2go mail delivery services.

Pros

This smtp2go services is the most stable mail delivery services any spam will be filtered and reported here, so we can keep our mail verified and spam free.

Cons

At moment i cannot find any cons with this services

Vendor response

Hi Silvan, Thank you for your awesome review! We love to hear that you've been with us for so long! Reach out to us anytime! :)

JB
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John B.

Computer & Network Security, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SMTP2GO has been my go to for out bound email delivery for years.

Reviewed 4 years ago

With large copiers being used for scanning becoming the norm, I have used SMTP2GO to resolve issues that the tech delivering the machine could not get the scanning to work consistantly

Pros

I have only had to call tech support once over the 5 plus years I have used the service. The call was quick and my issue was resolved very quickly. There are very detailed reports that can be tweaked to you needs.

Cons

No Complaints. The one call I had to tech support was resolved so quickly I don't even remember what it was.

SB
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Simon B.

Business Supplies and Equipment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Service

Reviewed 4 years ago

Very easy to set up, and runs seemlessly in the background. Have recommended this service to several other copier dealers and I.T professionals.

Pros

Very easy to use, and makes setting up our customers "Scan to Email" functionality a breeze on many different brands of multi funtion printer.

Cons

Not really had any negative issues with the service

Vendor response

Hi Simon, Thank you for your review. We really appreciate it! Very awesome to hear that we are working great for your scan to email! Let us know if you have any questions. Happy emailing!

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Jason L.

51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our organization is a heavy user for SMTP2Go to process thousands of messages.

Reviewed 5 years ago

BIPAC would not be able to do business without SMTP2Go. If we had to switch to another vendor it would require a significant time expense to have our developers rebuild applications and then to create the level of analytics provided by your platform.

Pros

Great analytics and openness of the platform. It provides us a lot of intelligence for how our messages are sent to companies and government officials.

Cons

It seems expensive for our monthly contract as compared to other solutions in the marketplace (e.g. mailgun).

AR
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Verified reviewer

Graphic Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic service for any SMTP needs

Reviewed a year ago

Have tried many similar services and SMTP2GO is definitely on the top of the list. Simple as that.

Pros

Great deliverability, not a single issue in two years and always had a wonderful experience with the customer service with prompt solutions.

Cons

I would like to have an option to lock the SMTP users to a specific domain. Now any of the SMTP users can be used to send emails from all sender domains you have verified.

Vendor response

Hi there, Thanks for leaving us a review! We also appreciate your suggestion! Let us know if you have any questions. Happy Emailing! :)

KR
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Ken R.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No drama, ever!

Reviewed 5 years ago
Pros

Have found SMTP2GO extremely reliable and have never experienced any issues with the service. email delivery. User interface is simply, clear and easy to use. There is a good level of detail available in the log files that is useful in tracking email delivery issues.

Cons

Only minor request would be to have the option to retain email logs for up to 12 months. This is functionality I would be happy to be a small additional charge for access to.

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Lars G.

Computer Software, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SMTP2GO as a worry free mail service

Reviewed 4 years ago

I experienced problems with sending mail from my own server. Often they didn't arrive. Therefore I wanted to have a solid worry-free, reliable solution for sending mail instead of configuring and maintain a smtp-server myself. The quality is very good for the prices. I would recommend SMPT2GO to everyone.

Pros

I like the ease of adding new users in a very short time. The multiple ports and protocols are a big pro. Also the stats / reports are nice to have.

Cons

You cannot assign a webhook to a single user.

TT
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Tim T.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Sends our emails exactly as expected.

Reviewed 5 years ago
Pros

Decent reporting so I can see who is sending how much mail. I am able to generate spreadsheets over whatever time period is relevant that show who send mail to who with what subject line at what time.

Cons

Stop emailing me about SFP configurations. One of the people in our SFP record has theirs configured to be more wide-open than SMTP2GO likes, so it harasses me about it weekly, but I can't make that other company change their record.

GD
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Giovanni D.

Defense & Space, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good Service

Reviewed 4 years ago

I solve the problem to configure the email once and mantain it always working even if we change service provider. From the business point of view, it means the possibility to easly manage requests, messages, wherever I'm and with any provider.

Pros

The capability to be use my email account on my laptop, mobile, table wherever in the world without to change any configuration.

Cons

Nothing, I found the service easy to set up, and easy to use.

AR
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Verified reviewer

International Affairs, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Good Service. Great value for email services

Reviewed 4 years ago

This service is being used to send alerts for photo alarms. All alerts are always on tile. Very very reliable service and I have been using this company for many years. Very happy with the service.

Pros

This service is very cheap but very efficient. All messages sent were delivered promptly and quickly. Never had and issues with bounced messages for my recipients.

Cons

No issues to report. Never had any problems with this service.

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Gus S.

Program Development, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No matter what... it always delivers

Reviewed 4 years ago

My experience with SMTP2GO has been better than expected. They are reliable, great customer service, and fast delivery.

Pros

Great software, easy to configure and easy to use. Very detailed stats and outstanding deliverability. I've been using SMTP2GO for many years and never had a problem. It just works.

Cons

Can't really think of anything negative to say about them, they do what they say, and they do it good.

PG
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Paul G.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product & Service

Reviewed a year ago

Very positive overall. The software works well with high reliability and the support we have received when required was excellent

Pros

The set up is very straightforward and the control panel is informative and easy to use

Cons

I can't find any features that I don't like

Vendor response

Hi Paul, Thanks so much for writing us such an awesome review! We love that you are so happy. Let us know anytime you have questions!

RS
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Roger S.

Computer Software, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect for us

Reviewed 4 years ago

Makes managing the email output from our clients websites simple and secure.

Pros

Allowed us to dump a dedicated mail server for all our website traffic and save a lot of grief. API is useful for doing some bespoke reporting for clients and individual limits allow us to manage how clients use our resources. When you call they answer and have a sensible conversation not just reading from a script.

Cons

We have to pay for it, only joking. Would like to filter reports by more criteria, more closely related to our clients rather than email processing criteria.

Vendor response

Hi Roger, Thank you for your review. We love your suggestion about reporting! We appreciate it! Reach out if you have any questions. Happy emailing! :)

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Mathijs G.

Renewables & Environment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super easy and User friedly

Reviewed 4 years ago
Pros

I struggled with managing my own smtp server, I got hacked on my own server. Then switched to this service and the problem was solved. Very easy setup and maintenance.

Cons

No dislikes. Software does what it suppose to do.

Vendor response

Hi Mathijs, Thank you for your awesome review! Please let us know if you have any questions! Our support team is ready to help! :) Happy emailing!

JT
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Julie T.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Communication with Customs

Reviewed 4 years ago

SMTP2GO has been used a crucial channel for our reporting to Customs for international removals of sea containers, air freight etc. It provides a critical link between our software and Customs for this mandatory messaging

Pros

No issues at all in the over 5 years we have used SMTP2GO

Cons

Nothing, we have been using SMTP2GO for some years without issue, invoicing is streamlined and there are no problems

AC
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Antonino C.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Just in time service

Reviewed 2 years ago
Pros

Simply delivers mail with 100% accuracy. Usually very fast and accurate.

Cons

When a recipient is blocked, you don't get errors via smtp

Vendor response

Hi Antonino, Thank you so much for leaving us a review. We really appreciate it! Reach out to our support team if you'd like help setting up Webhooks! You could get notified on bounces and other events! Happy emailing! :)

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy user

Reviewed 4 years ago

Using smtp2go for a few years now. Happy user, simple to setup and good and clear website to follow up sent mails.

Pros

Easy to setup / install / use. Easy to follow up sent mails

Cons

None, I 'm happy as it is. If I wasn't happy I choose another solution.

Vendor response

Hi there! Thank you for your review! We are so glad you are happy! :) Let us know if you ever have any questions! Happy emailing!

AK
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Arthur K.

Financial Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to set up, multiple verification options, reliable.

Reviewed 5 years ago

reliability, cost savings

Pros

SMTP2GO portal is easy to use and has simple interface yet it is very comprehensive with extended options on smtp users, domains, various restrictions that can be set and best of all, good compliance audit options.

Cons

Higher tier plans could cost a bit less. domains allowed list could also be restricted per user.

PR
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Peter R.

Management Consulting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Setup once, use daily without any worries

Reviewed 3 years ago
Pros

Easily accessible service, and a clear explanation how to use it

Cons

It's not something I dislike, but I could be a good idea to provide a summary of the services being uses (e.g. once a year an overview).

Vendor response

Hi Peter, Thank you for your review! We appreciate it! I love your idea and will be sure to pass it along! Happy emailing! :)

SA
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Sebastien A.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Full featured SMTP Service

Reviewed 4 years ago

SMTP2GO is easy to configure and has the flexibility we need for an SMTP service. We use it for all our outbound SMTP traffic. It's reliable and if you have more traffic than expected it is flexible enough to accommodate the additional traffic. I would highly recommend SMTP2Go

Pros

Its flexibility when it comes to additional traffic.

Cons

Unclear if SPF settings are properly detected.

AR
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Verified reviewer

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SMTP

Reviewed 4 years ago
Pros

SMTP2GO offers a multitude of options to secure the service, and offers multiple guides on how to configure the server on existing mail servers.

Cons

Office365 is tricky to secure fully via IP.

Vendor response

Hi there, Thank you for your review. We really appreciate it! Please do let us know if you have any questions! Happy emailing! :)