SocialChorus Features

SocialChorus

Mobile internal communication platform

4.41/5 (41 reviews)

SocialChorus Feature Summary

  • Mobile alerts
  • API
  • Dashboard
  • Data import/export
  • Employee portal
  • Reporting
  • RSS feeds
  • Single sign-on
  • Third party integration
  • Mobile access
  • Web access
  • Content management
  • Automatic notifications
  • Application sharing
  • Applicant tracking
  • Instant notifications
  • Employee communities
  • Dashboard creation
  • Activity dashboard
  • Engagement analytics
  • Interactive content
  • Email notifications

SocialChorus Features In Depth

Create daily news digests

At the core of SocialChorus is the ability to provide employees with personalized company and industry content via branded mobile apps. Brands can customize their channels to makes it easier to find and share the most relevant content.

The content that you curate from social networks, internal applications, and productivity tools is a key part. To get the most out of the apps, you should integrate SocialChorus with third-party software such as CRM, applicant tracking systems, and marketing automation tools, along with your company intranet.

Share Content on Social Networks

SocialChorus was designed in a way that makes it easy for users to share the most important pieces of content with their own networks on social media sites such as Facebook, Twitter, and LinkedIn. You can curate the type of content that your employees will want to share, making sure to include the most relevant news and announcements. Organizations can decide which content is shareable and can turn off sharing for internal pieces of content.

Sending Real-Time Notifications

Employees are bringing their smartphones and tablets everywhere they go, which is why SocialChorus has created apps for these devices in addition to the web version. With mobile push notifications, employees can find out immediately what is going on within their organizations, without having to sit in front of a desktop computer.

You can customize your company’s SocialChorus app to reflect your brand, and send push notifications to ensure your employees are always caught up on the latest announcements and events.

Tracking Internal Growth

Without missing a beat, SocialChorus has been able to integrate data tracking and analytics features into its branded apps. Employers can explore the daily connections that keep employees at the tops of their games.

Visit your dashboard to review statistics regarding employee and audience engagement, awareness, and sharing data.

Communications Feature Comparison

Most popular features of all Communications apps

API (122 other apps)
Activity Dashboard (55 other apps)
Automatic Notifications (46 other apps)
CRM Integration (56 other apps)
Call Monitoring (51 other apps)
Call Recording (75 other apps)
Call Reporting (48 other apps)
Call Routing (55 other apps)
Call Transfer (55 other apps)
Caller ID (54 other apps)
Chat (69 other apps)
Conferencing (65 other apps)
Instant Messaging (53 other apps)
Live / Video Conferencing (46 other apps)
Monitoring (49 other apps)
Receiving (47 other apps)
Reporting & Statistics (49 other apps)
SMS Integration (44 other apps)
Third Party Integration (66 other apps)
Voice Mail (48 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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SocialChorus Feature Reviews

25 reviewers had the following to say about SocialChorus's features:

laura mosley

we had an easy transition into this new program. I like the presentation and ease of use.

2018-02-09

The mobile app, push notification, automatic feeds.

Pros

I love the mobile app option, it helps us get the news to our employees quicker!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 1001-5000 employees)

Easy to use platform & share content through different social channels

2018-02-08

easy to use dashboard to get the messages socialized to certain social platforms

Pros

It's easy to use and get the message out to employees about sharing specific pieces of content.

Cons

The software itself is fine, it's getting users to go to the platform to post the content as opposed to copying content & pasting it to their social feeds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Karim Maher

Very positive experience in all aspects...well done Social Chorus

2018-02-07

Pros

Cons: More features to be added to the app like live videos, event survey & poll.

Cons

Backend doesn't work properly from mobile devices and it needs to be better utilized for mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jeremy Alarie

Easy platform to work with to distribute news to employees mobile devices AND the company intranet.

2018-02-07

Access to internal news from multiple devices.

Pros

Ability to have internal news available on a personal mobile device and the intranet from a single platform.

Cons

Would like to see just a few more options for customizing displays on internal intranet. Ability to parse stories by a # or keyword, to display a subset of stories from one channel, would be useful. A UX improvement would be the ability carry details of what a user clicked on through the SSO process, instead of clicking a story from the intranet, going through SSO, and landing on their news feed rather than the story clicked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin Lane

Easy to use with good support.

2018-02-06

Pros

As a beginner the platform is easy to navigate and create and edit posts and extract data for reporting.

Cons

Non administrators should be able to create different posts, links, articles etc via the desktop verison.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jewlissa Frickey

It's an easily manageable application that has made company engagement more plausible.

2018-02-12

Its very convenient to get messages out to employees and we're always trying new ways to be engaging.

Pros

It's nice to have the multiple options including article, image, link, and video. I also enjoy being able to have multiple admin's for ease of control.

Cons

I do wish we could manage channels and content on the mobile device for instances that it's urgent or on the go.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Utilities company, 1001-5000 employees)

Easy to use, intuitive interface.

2018-02-09

A mobile interface with our diverse workforce, both in the office and in the field.

Pros

Whenever we discuss among coworkers what changes need to be made, it is usually addressed in the next update to the software.

Cons

I don't like how, in edit mode, the pictures are distorted behind the main photo. I would like to see what the pic will look like rather than the image and then a washed out, pixelated version of it behind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandeep Kumar

A feature rich software, with easy to use functionalities

2018-02-12

Pros

Even as an admin its easy to set up articles, send push notifications, send email updates for the week gone by and so on.

Cons

Can add geography based updates with is automatically detected through the network, for instance if a person moves from UK to US it should just automatically detect the location and share the updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan Spreer

Fantastic way to stay plugged in!

2018-02-12

Staying connected with people across different departments in our company and in a mobile-friendly format.

Pros

I love the notifications for important info and that I can submit my own content.

Cons

I wish it showed which channel content came from in my feed. Sometimes I get confused when news articles come through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to use, modern and user friendly A

2018-02-08

Ability to design modern content and measure its effecitveness

Pros

Allows you to make smart clean content that captures the eyes of employees, engages and is modern in line with other leading online content creators

Cons

Still room for improvement in places. And videos take time to upload - GIFS dont always work etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Entertainment company, 1001-5000 employees)

Longtime user

2018-06-25

increase in employee advocates

Pros

Enables employee advocacy and the basics of social selling. Can easily share to preferred social platforms

Cons

Not their fault but no linkedin engagement metrics anymore due to api changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan McCafferty

Easy to use, easy to publish, fast, reliable, time saving,

2018-02-07

Pros

Changes/edits are instant. Push notifications are useful.

Cons

The email templates (e.g. those to increase app engagement, remind people to follow channels ect.) and custom emails are not visually appealing or Vodafone branded. Individuals find it hard to understand that they need to follow channels in order to see the news, we would have liked to be able to assign channels to employees to ensure they don't miss anything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Alexandra Vucetic

It's really helped our publishing process, allowing us to better keep our employees updated.

2018-02-07

Pros

How easy it is to use!

Cons

There's room for improvement in the following areas: I'd like access to customize our data dashboards a bit more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dipti Sahani

SC is a great platform. The more I engage, harder the realization that there's more to explore.

2018-02-07

We're yet to roll it out to our employees, but I see great functionality here. Features that bring value to the communication model for orgs like us!

Pros

It allows you to customize push notifications with the first name, I like that.

Cons

The SC knowledge base should be embedded in the studio manager for better utility. Also its not clear at this point in time how to create groups, I did try reading the article on that. But it's not addressing everything. I get an article on how to set an RSS feed, but I do not get to know what I miss if I do not set it, till someone explicitly tells me about it. Thus if there is a user orientation to know what will work better for them, that kind of insights would help. Maybe being pushed from your end to my mailbox once every 15 days - 1 tip that you think can help me engage better with my audience, those analytics would be useful certainly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth McCarthy

Easy but not comprehensive

2018-02-06

Pros

The product is easy to use and fairly intuitive.

Cons

There are some features that aren't available yet through social chorus such a video support and others

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Isabella Krolikowski

Streamlined, still developing

2018-02-12

As an administrator, it is very easy to post and schedule stories.

Pros

It is very mobile friendly.

Cons

I really wish that I could search stories more easily. For instance, it is difficult to find a story in May of 2014 without scrolling forever. I also don't think the display of the image behind the story always looks very good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Liz Nelson

Amazing experience and totally new digital world for our company...

2018-02-06

Pros

I love that it's easy to use and upload content - publishing an article is so quick and easy!

Cons

Little bad to say to be honest other than I wish we could upload videos straight into the header easily...currently not possible!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ciccio Pecoraro

Easy to use, platform. For sharp and functional communication

2018-02-07

Fast communication. Employees will stay up-to-date on company news.

Pros

The easy to use interface is the biggest win.

Cons

I wish I could target people outside of the app. For example inviting colleagues that aren't using the sofware yet. I wish I could somehow invite them to a channel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joanna Werner

Easy to use & good quality

2018-02-07

Pros

The layouts of the articles & how you can send push notifications on certain articles to specific groups of people - useful for important alerts or alerts we would like to draw attention to

Cons

It doesn't seem to have the ability to download things that require being opened in a different tab on a web browser

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I love the simplicity of using this software and the end result is professional and clean.

2018-02-12

Ease of usage

Pros

The interface is clean and easy and anyone can learn to use it efficiently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 1001-5000 employees)

Great sharing experience with my team, and simple ease of use!

2018-02-06

Pros

The ability to find my content and edit is quickly done. The design and use was built with the customer in mind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Melissa Coleman

I enjoy using the app and how easy it is to use and access.

2018-02-12

Pros

I like the fact that I don't have to have a company phone to be able to get news and updates anytime, anywhere.

Cons

I feel there needs to be a search feature to be able to search for older story submissions when needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

We love our account manager and the program runs smoothly most of the time.

2018-02-06

Pros

The analytics and ease of use when posting new content; our account manager; email alerts with new improvements and webinars for training.

Cons

The program interface almost changes too much; hard to keep up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexandra Gencheva

Very positive, and overall a great tool for communication and content

2018-02-06

Pros

Love the interface, it's all very intuitive

Cons

As a global organisation, we need to be able to edit our profiles for locations other than the US, currently there no other countries and it asks for dip code

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Taylor Talenti

Positive, supportive, helpful, engaging, useful

2018-02-06

Pros

There are so many great features that our team is looking forward to try, including the live webcast, and we are always excited to test out the new & improved features.

Cons

I think there can be some improvements that can be made including: changing the order in which your channels appear, including a calendar widget/function, and having the opportunity to create/update/edit articles from your platform's app on your phone instead of always having to do it on your desktop computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more