SolusOne Pricing, Features, Reviews & Comparison of Alternatives

SolusOne

B to B VoIP Solutions, Call Center Software

  0 reviews

SolusOne overview

- Outbound Call Center

A Predictive Dialer with Advanced Agent Scripting and Real Time Reporting which comes automatically with Call Recording and the ability to have At-Home-Agents.

- Customization & Reports

Solus One's greatest strength is our ability to customize the solution and reporting to your company and industry's needs.

- Inbound Call Center

With advanced features including ACD, IVR, CRM, CTI and call conferencing, the Inbound System also works in a blended mode and has 100% recording, and Toll Free numbers.

- Help Desk & Sales Reps

An advanced ticket system easily transferable between agents will ensure the best service possible from your Help Desk. Also includes a flexible Sales Rep System.

- Chat / Email / SMS -

The modern web requires a CRM with the ability to communicate via Chat and Email on the web, as well as SMS with mobile phones worldwide.

- IP PBX Integration

Integrate a feature-rich Canadian Award winning Call Center Solution seamlessly into your IP PBX. Simply point our software to your client's IP address.
www.solusone.com

Pricing

Starting from
$29/month
Value for money
View Pricing Plans

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, French, Spanish
Solus One, Solución para Call Centers

SolusOne reviews

There are currently no reviews of SolusOne.
 

SolusOne pricing

Starting from
$29/month
View Pricing Plans

Full Contract Center Pricing
$29 - $200 / seat / month

Pricing is based on the following:
Volume of Seats
Length of Contract
Customization Requirements
Type of Communication
Country of physical presence

Customized Design
Design Solus One to meet your specifications.
Custom Programming Rate: $100 / hr

SolusOne features

Chat

API (129 other apps)
Activity Dashboard (64 other apps)
Automatic Notifications (51 other apps)
CRM Integration (60 other apps)
Call Monitoring (52 other apps)
Call Recording (81 other apps)
Call Reporting (50 other apps)
Call Routing (62 other apps)
Call Transfer (58 other apps)
Caller ID (58 other apps)
Conferencing (69 other apps)
Instant Messaging (55 other apps)
Live / Video Conferencing (50 other apps)
Monitoring (51 other apps)
Receiving (53 other apps)
Reporting & Statistics (56 other apps)
SMS Integration (49 other apps)
Third Party Integration (77 other apps)
Voice Mail (50 other apps)

Additional information for SolusOne

Key features of SolusOne

  • Inbound Campaigns
  • Agent Monitoring and Coaching Modes
  • Outbound Solutions
  • Call Recording
  • Business to Business Calling
  • IVR
  • Customized Solutions
  • Automatic Call Distribution
  • IP PBX
  • Conferencing
  • Connectors / APIs
  • 3rd Party Transfer
  • Auto Dialing and Voice Broadcasting
  • Remote Agent Capabilities
  • IP PBX Integration
  • Real Time Reporting
  • Predictive Dialing
View All Features

Benefits

Our greatest strength is our ability to customize the program and reports for your company and your clients.

Types of Specialization
APIs for other programs
New innovative Scripting
White Labeling for Company branding
Compliance Reports for Government
Consolidation Reports
Unique Real Time Client Reports

Modern Call Centers require the ability to communicate with customers in multiple forms. Solus One's system integrates seamlessly all four major communication types, including:

Telephony
Chat
Email
SMS

Campaign set-up, reporting and agent interaction remain the same, simplifying implementation and training.