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SparkPost Comparison

Overview

SparkPost is an email analytics solution designed to help businesses optimize email performance, deliverability, engagement,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$20.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.6

(28)

5

4

3

2

1

11

5

5

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
62%
would recommend this app

Pros

Overall it has tied into our system great, and we have only had a few minor issues. And the nonprofit pricing is great.
The Sparkpost team is clearly committed to improving their product, and they care about their customers. For anyone who's happy to use the API for configuration, using Sparkpost is a no-brainer.
We use this on all our projects to handle transactional emails, this has definitely been a useful software, it's great all round but event webhooks that are domain specific would be great.

Cons

The product is getting worse while the prices are going up. And if they lied about past agreements, they're likely to do it again.
We do tend to go to spam a lot and when looking at Sparkpost, the lingo is very confusing unless you have someone who understands code.
We used sparkpost for more than two years. It seems that several months ago they added some automated abuse detection which flagged our account.
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features33
  • A/B Testing
  • API
  • Activity Tracking
  • Analytics
  • Behavior Tracking
  • Bulk Send
  • Campaign Analysis
  • Click Tracking
  • Drip Marketing
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Tracking
  • Multi-Channel Marketing
  • Predictive Analytics
  • Queue Manager
  • ROI Analytics
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Search Functionality
  • Spam Analysis
  • Subscription Management
  • Template Management
  • Third Party Integration
  • Unsubscribe Database
  • Visual Analytics
  • Web Analytics

Integrations

  • Total integrations11
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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