Spoke Phone Features

Spoke Phone

Turn mobile phones into your business phone system / PBX.

4.85/5 (13 reviews)

Spoke Phone Feature Summary

  • Team / Group calling (Hunt Groups)
  • IVR / voice recognition
  • Data encryption
  • Employee directory
  • Security & encryption
  • Call routing
  • Call transfer
  • Call reminders
  • Auto-availability
  • Schedule-availability
  • Real time updates
  • Voice mail
  • Automated employing on-boarding/off-boarding
  • See who is calling
  • Voice mail
  • Auto-attendant
  • Warm-transfer / call announce
  • Multiple company numbers
  • DDI / DID
  • Automated Availability / Presence / DND
  • 100% Mobile phone based
  • Dual-mode. VoIP and carrier calling
  • Voicemail transcription
  • Call recording
  • Carrier calling for rural / low bandwidth areas
  • Customized recordings, music, on-hold advaorials
  • Receive global calls

Communications Feature Comparison

Most popular features of all Communications apps

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CRM Integration (54 other apps)
Call Monitoring (47 other apps)
Call Recording (71 other apps)
Call Reporting (45 other apps)
Call Routing (51 other apps)
Call Transfer (54 other apps)
Caller ID (51 other apps)
Chat (64 other apps)
Conferencing (61 other apps)
Instant Messaging (49 other apps)
Live / Video Conferencing (44 other apps)
Monitoring (44 other apps)
Receiving (40 other apps)
Reporting & Statistics (41 other apps)
SMS Integration (36 other apps)
Third Party Integration (59 other apps)
Voice Mail (47 other apps)

Mobile apps

iOS App


0 reviews

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Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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Spoke Phone Feature Reviews

7 reviewers had the following to say about Spoke Phone's features:

Shellie Humphreys

This is a cost effective and reliable to service - we love it!

2018-07-25

Network efficiency and much lower bills than Telstra!

Pros

Integrating with our 1300 numbers was simple - call quality is good.

Cons

No negative feedback - any teething problems were easily and quickly resolved. That what customer support is for!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Spoke Network


Hi Shellie, thanks for taking the time to write a review for Spoke Phone. We know you are very busy, so we appreciate it!

Cheers, The Spoke Team

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Damian Cooper

The team at Spoke have been extraordinarily helpful in getting our new system setup and running.

2018-07-27

Pros

The other feature we like the most is the ability to transfer incoming calls between people regardless of which office they are located in.

Cons

We are located in a regional community where data and cell connections are sometimes patchy which means that on occasion call quality can be a problem - but this is not unique to Spoke and is an issue with mobile coverage in our area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Spoke Network


Hi Damian, thanks for the review and your thoughts on Spoke.

We'll be sure to keep working on improving the service.

Cheers, The Spoke Team

Read more
Jack McQuire

Verified Reviewer

Super Simple & Effective

2017-09-13

Pros

Spoke was live and ready to go in a couple of minutes and I can finally five up my desk phone.

Cons

The features are still light as they're pretty new but the team has been really responsive and adding new features almost daily!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
Read more
Lance Ling

Great for Small Business

2018-09-03

Always able to chat with someone!

Pros

Spoke Phone helps us operate all our small businesses, through our wireless/mobile phones.

Cons

I have not hand any problems or concerns about their service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Spoke Network


Thanks for the kind words Lance. Glad Spoke Phone is working out so well for you in sunny Hawaii!

We'll let you know when the new voice productivity features come out - we would love to hear what you think.

Best regards, The Spoke Team

Read more
Philip White

Verified Reviewer

Clever and clear value

2017-09-14

Pros

Simple to implement, immediate benefits. Rapid rollout, and clever use of tech to provide convenience, privacy and efficient communication

Cons

Maybe consider licensing Zyte's video technology .

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

9/10
Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
andrew doenicke

Refreshing to be dealing with a comms company that actually communicates and delivers.

2018-07-20

Simplicity, cost and flexibility.

Pros

Easy install, easy use and great functionality.

Cons

If any the only frustration was at the porting end of our existing suppliers however Spoke made the process easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Spoke Network


Thanks Andrew, we appreciate your business and feedback. Looking forward to seeing how your team like he new feaures coming up!

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Andrew Katz

Verified Reviewer

Incredibly easy to set up and use!

2017-09-13

Pros

No need to have employees give out personal mobile numbers anymore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
Read more