Storagepipe Pricing, Features, Reviews & Comparison of Alternatives

Storagepipe

Automating archiving older emails

1.0/5 (2 reviews)

Storagepipe overview

What is Storagepipe?

The need for email archiving is growing daily as critical business information is transmitted via email. Storagepipe's Email Archiving Service helps organizations address the complex challenges of storing and managing a growing number of email communications, while reducing risks and providing regulatory and policy compliance, legal discovery and end-user productivity benefits.

Storagepipe's Email Archiving Service is a turnkey solution to create and enforce policies and compliance processes to meet Sarbanes-Oxley, SEC, NASD and other regulatory and corporate governance requirements.

Compliance impacts your entire organization and involves many stakeholders including the IT department, legal departments, HR departments or Chief Compliance Officers.

Pricing

Pricing options
Free trial
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Value for money
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Devices

Business size

S
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L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
Claire's email archiving - What If?

Storagepipe reviews

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Average
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Terrible
2

Value for money
Features
Ease of use
Customer support
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Anonymous

Don't waste your money and sanity

Used daily for 6-12 months
Reviewed 2019-06-21
Review Source: Capterra

My organization (a governmental entity) purchased Smarsh to help manager our email archive and to allow us to easily search and compile email for public records requests and litigation. Using Smarsh has been an exercise in constant frustration. You will get a slick sales presentation, but be prepared for almost constant error messages when trying to complete the simplest tasks, such as searching for email, moving email into a "case", and exporting. Not just once and awhile... maybe 25% of the time on a good day, 90% of the time on a bad day. And Smarsh has a lot of bad days. Customer service is a joke. A nice person answers and tells you to try again later. But I have not found a time of day (and I've tried early morning and late at night) when the Smarsh works noticeably better than at other times. Smarsh has at least a half dozen different error screens and popups, which is very telling. You will become familiar with them all.

Pros
The archiving function appears to work reliably. The user interface is intuitive and well-designed.

Cons
Searching, sorting, and exporting email from the archive is extremely unreliable, glitchy, and buggy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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David Lieberman

Worst experience of any vendor

Used daily for 2+ years
Reviewed 2017-05-03
Review Source: Capterra

Learning to never use them in any capacity again. Their product is so bad, I want to ensure that others learn from our experience.

Cons
We signed up for Smarsh email archiving services for a small price per month per user. This is considered expensive, but we wanted a good service. We had about 26 users, so Smarsh should have been charging us monthly. It started fine and we were charged this amount, but slowly, after the first few months, Smarsh started charging for other services. These services were NOT agreed to at any time and they were not in our contract. The monthly amount ballooned to nearly triple the original price. Note that we never requested any change, any additional services. Smarsh on their own, and despite the contract started charging more. At the original monthly rate, Smarsh was already one of the most expensive options for archiving, but at three times the original rate per month, it was like charging an incredible amount for an ice cream cone. We terminated our agreement and started with another provider. Smarsh at that time still had our archived emails. They were only willing to give them to us for a ransom payment. There was nothing in our contract about a fee to receive our own emails back once our relationship with Smarsh ended. We could have downloaded those emails from them via FTP at no cost to them (which is the way most firms in this space do it). Even mailing them to us on an external drive would have cost no more than a few hundred $. Other problems as well, but I cannot discourage you enough from using Smarsh. Avoid at all costs unless you want to overpay for poor service, support, and having your content held at ransom.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Storagepipe pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Custom pricing on request

Storagepipe features

API (224 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (109 other apps)
CRM Integration (82 other apps)
Call Monitoring (95 other apps)
Call Recording (143 other apps)
Call Routing (104 other apps)
Call Transfer (97 other apps)
Caller ID (86 other apps)
Chat (129 other apps)
Communication Management (100 other apps)
Conferencing (107 other apps)
Contact Management (93 other apps)
Customizable Branding (81 other apps)
Instant Messaging (111 other apps)
Real Time Reporting (85 other apps)
Reporting & Statistics (137 other apps)
Third Party Integration (163 other apps)
Video Conferencing (99 other apps)
Voice Mail (87 other apps)

Videos and tutorials

Additional information for Storagepipe

Key features of Storagepipe

  • A comprehensive compliance workflow that supports all compli
  • Automatic identification and flagging of content that raises
  • A complete audit trail including logging and reporting capab
  • Centralized management of enterprise content inspection poli
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Benefits

# Automatic identification and flagging of content that raises legal and compliance issues
# A complete audit trail including logging and reporting capabilities
# Centralized management of enterprise content inspection policies