SugarSync Pricing, Features, Reviews & Comparison of Alternatives

SugarSync

Cloud file sharing, sync and backup from any device

4.22/5 (45 reviews)

SugarSync overview

What is SugarSync?

SugarSync isn’t merely a back-up solution; you can sync all your files such as Microsoft Office documents and media to all your computers and web-enabled mobile phones, instantly. Store and back-up your files in our secure servers and access them from any web browser, anywhere, anytime. You can also share these files with your colleagues.

SugarSync is your own Personal Cloud for file sync and online backup for all your devices including PC, Mac, iPhone, iPad, Android, BlackBerry, and more!
www.jdoqocy.com

Pricing

Starting from
$4.99
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China, India

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Dutch, Spanish
SugarSync screenshot

SugarSync user reviews

Value for money
Features
Ease of use
Customer support
  3.7
  4.2
  4.3
  4.0
Jenna Iselin

Great file sharing solution

Used daily for 2+ years
Reviewed 2018-12-08
Review Source: Capterra

Overall, this is a wonderful solution for SMBs to efficiently share files without investing in a complicated enterprise solution that requires IT setup and maintenance.

Pros
The best thing about this software is that I can download the shared folder and sync locally so I don't HAVE to use the web app if I don't want to. I can drag and drop files and sub folders on my desktop and still sync with the cloud.

Cons
One team member in particular can't delete anything, files and folders she deletes keeps reappearing. We think this is because the version we have is older and not supported anymore, honestly. We have it as a legacy and they don't sell it anymore. I don't believe the newer versions have this issue.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Rebecca Tillis

Easy to use with comparable price point

Used daily for 2+ years
Reviewed 2021-01-04
Review Source: Capterra

Pros
App was easy to use and teach employees to use, implementation was smooth transition from previous app. Integration with other apps worked better than other apps used by company.

Cons
Pricing for small business use is a bit too high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

This Software Has Stopped Working with the Latest MacOS

Used daily for 2+ years
Reviewed 2019-10-14
Review Source: Capterra

It had served me well for a long time, although things always seemed a little on the verge of breaking down. Usually it didn't. Now it doesn't work at all. The customer support team are trying and are nice, but they are just being fed lines from their developers and can't offer any information about when an update will be available. What they are relaying indicates that the problem was on the verge of being fixed, but that line has continued to be served up.

Pros
I liked that you can select the folders that you want to sync, back when the software used to work. It used to be a decent product and serve a role in the syncing world that other software didn't.

Cons
It occasionally would get buggy and there would be a need a few times a year to get on the phone with customer service and resolve new issues. But most of all, it is completely useless to me now because it no longer works with the latest MacOS. Mac pushes their users to update frequently to the latest, safest OS. There is no way anyone should not upgrade because they want to keep using SugarSync.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anonymous

SugarSync offers the folder specific syncing that very few others do.

Used daily for 2+ years
Reviewed 2018-07-13
Review Source: Capterra

Pros
Pretty much what it claims to do is what I like best about it. It's like being asked "What do you like best about a back scratcher?" It scratches my back! This software syncs my files and it does do allowing me to select the folders I want, which allows me to keep my computers set up in the folder structure that I want. (Most others, like Dropbox, which I also like and use, but for different reasons , make you use their folder.)

Cons
Once in a while there is a hiccup and the sync stops working properly for a certain folder. That can be a little nerve wracking to fix, but for the most part, it's a time saver. I also don't like that they went from freemium to pay only at one point; it's not that it wasn't worth it, but it always feels a little sneaky when you become reliant on something and then you're almost "forced" to keep going with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Great features to sync and backup files in the cloud

Used weekly for 2+ years
Reviewed 2019-11-26
Review Source: Capterra

Overall, I love using this software to back up and share my files with others. It was easy to use and has features that other competitors didn't have.

Pros
Sugarsync is easy to use and configure so it's accessible on all devices. Love how you can choose specific folders to sync and backup.

Cons
Over the years the price of the plans have gone up compare to other competitors like Dropbox and Google Drive.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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SugarSync pricing

Starting from
$4.99
Pricing options
Subscription
Free trial
View Pricing Plans

From 30 GB at $4.99 / Month
to 250 GB at $24.99 / Month

SugarSync features

API

Activity Dashboard (155 other apps)
Automatic Notifications (117 other apps)
Call Monitoring (111 other apps)
Call Recording (160 other apps)
Call Routing (121 other apps)
Call Transfer (107 other apps)
Caller ID (95 other apps)
Chat (146 other apps)
Collaboration Tools (92 other apps)
Communication Management (124 other apps)
Conferencing (113 other apps)
Contact Management (105 other apps)
Customizable Branding (95 other apps)
Instant Messaging (120 other apps)
Real Time Reporting (90 other apps)
Reporting & Statistics (162 other apps)
Third Party Integration (196 other apps)
Video Conferencing (113 other apps)
Voice Mail (94 other apps)

Additional information for SugarSync

Key features of SugarSync

  • Sync Multiple Devices
  • Automatic Online Backup
  • Access all your data on-the-go
  • Data Security & Protection
  • Remote File Access
  • Folder & File Sharing
View All Features