SugarSync Pricing, Features, Reviews & Comparison of Alternatives

Pros
The best thing about this software is that I can download the shared folder and sync locally so I don't HAVE to use the web app if I don't want to. I can drag and drop files and sub folders on my desktop and still sync with the cloud.

Cons
One team member in particular can't delete anything, files and folders she deletes keeps reappearing. We think this is because the version we have is older and not supported anymore, honestly. We have it as a legacy and they don't sell it anymore. I don't believe the newer versions have this issue.

Rating breakdown

Likelihood to recommend: 10/10

Pros
App was easy to use and teach employees to use, implementation was smooth transition from previous app. Integration with other apps worked better than other apps used by company.

Cons
Pricing for small business use is a bit too high.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I liked that you can select the folders that you want to sync, back when the software used to work. It used to be a decent product and serve a role in the syncing world that other software didn't.

Cons
It occasionally would get buggy and there would be a need a few times a year to get on the phone with customer service and resolve new issues. But most of all, it is completely useless to me now because it no longer works with the latest MacOS. Mac pushes their users to update frequently to the latest, safest OS. There is no way anyone should not upgrade because they want to keep using SugarSync.

Rating breakdown

Likelihood to recommend: 0/10

Pros
Pretty much what it claims to do is what I like best about it. It's like being asked "What do you like best about a back scratcher?" It scratches my back! This software syncs my files and it does do allowing me to select the folders I want, which allows me to keep my computers set up in the folder structure that I want. (Most others, like Dropbox, which I also like and use, but for different reasons , make you use their folder.)

Cons
Once in a while there is a hiccup and the sync stops working properly for a certain folder. That can be a little nerve wracking to fix, but for the most part, it's a time saver. I also don't like that they went from freemium to pay only at one point; it's not that it wasn't worth it, but it always feels a little sneaky when you become reliant on something and then you're almost "forced" to keep going with it.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Sugarsync is easy to use and configure so it's accessible on all devices. Love how you can choose specific folders to sync and backup.

Cons
Over the years the price of the plans have gone up compare to other competitors like Dropbox and Google Drive.

Rating breakdown

Likelihood to recommend: 7/10