SugarSync Features List

SugarSync

Cloud file sharing, sync and backup from any device

4.22/5 (23 reviews)

SugarSync Feature Summary

  • Sync Multiple Devices
  • Automatic Online Backup
  • Access all your data on-the-go
  • Data Security & Protection
  • Remote File Access
  • Folder & File Sharing

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Mobile apps

iOS App


9,650 reviews

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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

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SugarSync Feature Reviews

14 reviewers had the following to say about SugarSync's features:

Jason Bedell

Solid product that got the job done

2018-03-21

Pros

I liked the ease of setting up everything. The online tutorial I found was super helpful and had everything done pretty quickly.

Cons

We found another solution that integrates well, but I would still recommend it if someone asked.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Samantha Crawford

Love sugarsync for 2 way syncing of files

2018-03-07

Love its usability and how it backs up all my files!

Pros

My files are backup automatically to the cloud and I can select which folders are backed up automatically and can even change this on multiple devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great back up software.

2018-04-30

Pros

Great interface.

Cons

I eventually switched to just using google drive which is a lot more affordable and it works better with other software I use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Jeremy Aho

Verified Reviewer

Was perfect, now not functioning well

2018-04-05

Pros

The ability to sync multiple devices across platforms is great, including mobile for true access anywhere.

Cons

Lately, the desktop app hogs tons of resources and seems like it's constantly using 30 or more % processor. While it wasn't always this way, it's not completely reliable in terms of keeping files synced- I've had issues with file versions getting mixed up after thinking/expecting they were in sync. This requires a app exit and restart to re-trigger the syncing process.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: GetApp
Helpful?   Yes   No
Read more
Nathan Herkelrath

I have used sugarsync to keep my files secure and structured how I like them.

2018-06-13

Pros

I enjoy backing up all my folders in the same structure I created them on my computer. When I need to go to my backups (never ideal) I can quickly get why I need fast. I also like the ability to share folders with permissions when necessary.

Cons

From the personal side, just wish I could automatically backup photos since that's near and dear to me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Marcos Glucksmann

A great way to share files and keep them always updated, anywhere, anytime!

2018-03-20

Pros

This application allows backups and automatic synchronizations on all devices.

Cons

You can edit them through a program on your computer, but as soon as the file is saved, it can be updated immediately and automatically in all the folders in which it is located.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Nicole Snell

I tried using this software in lieu of using Drop Box or Google Drive.

2018-03-08

Pros

I liked that this software would keep your existing file structure so that it was basically like having your desktop available anywhere at anytime.

Cons

I didn't think the cost was worth it for the folder structure feature. And since it was a recurring charge, I decided to find another type of software to fit my needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Scott Friend

SugarSync has by-far been the most reliable file-sync program I have used to date.

2018-05-05

SugarSync allows me to easily syncronize files between all of my computers without having to move them from their original locations into a central folder.

Pros

The biggest feature of this program, and the one I admire the most, is the ability to sync files and folders anywhere on the computer without having to move them to a specific folder.

Cons

The price is the worst part of this program - it is far more expensive than any other program like it that I have ever used, and each year I am forced to think hard on whether or not I want to renew them or not. They are at least 5 times more expensive than their closest competitor, and the only justification is syncing files/folder where they sit.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bud Hartley

Sync across multiple machines

2018-02-22

The ability to access and change a file from multiple systems and have the change propagated to multiple locations.

Pros

The interface is almost intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Good dropbox like solution but not as fast as others

2018-03-31

Pros

I really like the option to sync folders like dropbox and is easy to setup and share files with others.

Cons

I don't know if it was just me, but the web browser downloads were painfully slow. I had Google Fiber and it struggled

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Easy to Setup, Cheap Backup Solution

2018-04-10

Pros

It was super easy to setup, allows backing up of existing folders (as opposed to Box.com or Dropbox).

Cons

I didn't find anything that we really disliked about SugarSync. It did everything we were looking for and more.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
David Hall

Sugarsync is an easy to use backup solution.

2018-06-20

Pros

The thing I like most about the software is how easy it was to configure everything.

Cons

The thing I least liked about the software was the cost and functionality. I had better results using other free alternative cloud base backup software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Carlos Rosi

Use SugarSync for a year only because the sync client not work anymore in my PC.

2018-03-12

Pros

Make posible sync in easy form different files and folders in identical form that these seen in your PC, permit sync in multiples plataform (desktop, cloud, smartphone)

Cons

In my opinion, pay all month for this services is too expensive. Exist many other software that offer better conditions an are free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Rayhons

Perfect cloud based storage application for home users. Uploading by email is a nice feature

2018-05-14

Pros

Setting permissions on the files is easy to do, and they give you a good amount of storage to start with.

Cons

Used to be a free service, now you have to pay for your storage. Cost is relatively cheap, but I lost access to files when I decided not to pay my subscription. Be sure to always have a local backup copy of your data!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more