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SureTel vs Aline Comparison

Overview

SureTel is a cloud-based telephony solution, which helps businesses manage communication across teams & clients through Google...

Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features52
  • API
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Availability Indicator
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Employee Directory
  • Fax Management
  • File Sharing
  • Historical Reporting
  • ID Scanning
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi-User Collaboration
  • Multiple Parties
  • Multiple Scripts
  • Online Voice Transmission
  • Phone Key Input
  • Real Time Reporting
  • Records Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Marketing Managment
  • Serial Number Tracking
  • Spam Blocker
  • Status Tracking
  • Summary Reports
  • Telemarketing Management
  • Third Party Integrations
  • Unified Communications
  • Video Conferencing
  • Video Support
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features51
  • API
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Availability Indicator
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Employee Directory
  • Fax Management
  • File Sharing
  • Historical Reporting
  • ID Scanning
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi-User Collaboration
  • Multiple Parties
  • Multiple Scripts
  • Online Voice Transmission
  • Phone Key Input
  • Real Time Reporting
  • Records Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Marketing Managment
  • Serial Number Tracking
  • Spam Blocker
  • Status Tracking
  • Summary Reports
  • Telemarketing Management
  • Third Party Integrations
  • Unified Communications
  • Video Conferencing
  • Video Support
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SureTel vs. Aline

See how SureTel and Aline stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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