SureVoIP Internet telephony service provider for businesses in the UK ( 1.0/ 5 1 review) 271 Alternatives to SureVoIP
Explore a recommended list of SureVoIP alternatives for your business in 2020. Compare alternatives to SureVoIP side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
What users mention about Phone.com See all reviews If you ever need help their support team is just a live chat away and they are always very helpful and creative. Willing to offer ideas on how to best set up your system to meet your needs. AMAZING customer service/support. Easy configuration and sensible flow/interface. Overall, a great phone system. Just began using it and very happy.
Coding APIs for adding telephony, SMS & 911 calling to apps
What users mention about Bandwidth See all reviews The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business. Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use. This app basically made my summer amazing. While doing my summer trip around europe, I've connected and jammed with a lot of great people thanks for Bandwidth.
SaaS billing for MSPs & resellers of usage-based services
All-in-One CRM Software Solution
What users mention about InfoFlo See all reviews We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. It integrates with Outlook almost perfectly and simplifies my administrative processes. The reporting and bulk email features align with what I need to accomplish and provide a seamless solution. The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.
Trusted VoIP for any office, anywhere.
Convert more leads in less time!
Phone system for support and sales teams
What users mention about Aircall See all reviews Once you understand the functionality of Aircall, it is a great software that includes the desktop app and the mobile app. The quality of the calls is flawless. The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component. Our salespeople and customers find it terrible. The helpdesk is trained to ask the same questions a thousand times and always blame the others (internet provider, cables, headphones...).
Cloud-based call center solution for SMBs
What users mention about ChaseData See all reviews Countless hours of manual work saved (operationally and reporting); better comprehension of Dialer solution across all business users; ability to make decisions and improve on the fly. The ease and simplicity of the user interface for my call center reps is superb, I really like the ability to run multiple data lists simutaneously and the multiple caller ID feature. For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers.
AI-powered Voice and SMS for Sales
What users mention about Kixie See all reviews Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get. Great company, easy to use, good customer support. Still, need to work on getting a good connection. I would highly recommend to anyone looking to automation/integrate their sales process using Pipedrive, and hope this review helps others in making their choice for phone solutions.
The first-ever truly unified voice and video solution.
What users mention about GoToConnect See all reviews Pricing was very affordable. For our size of company and the growth we've experienced, the Jive staff has been great working with us to lock-in pricing and help us grow when more accounts are needed. When we initially signed our control, there was some issue with service interruption and our phone lines not working. We appreciate the ease of use and the ease of setup of the phones. It was a seamless transition from our previous provider to Jive.
Hosted PBX with CRM integration and mobile apps
What users mention about 3CX See all reviews The only disadvantage I have found is that sometimes the application crash and it is necessary to restart it. This was a free platform for the first year. The quality of sound and ease of use was also a good experience. Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.
VoIP business phone system for organizations of all sizes
What users mention about Intulse See all reviews Over all experience is positive but there are some small areas to improve on with the app and the ability to pick up other calls in a timely and efficient manner. What I like most about the Intulse dashboard is that there are so many great features, like the ability to fax from your computer, run reports on usage and send sms/texts messages. The customer service/support team is excellent. Their response time is good, they're very personable and great at resolving any technical issues we run into.
Simplifying Business Communication
What users mention about Nextiva See all reviews The experience with Nextiva is very polished. They have clearly got a lot of experience in their field and they have fine-tuned things to ensure a great process for their clients. The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization. It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.
Mobile optimized cloud call center with multichannel routing
What users mention about Genesys Cloud See all reviews It had great call tracking, out of all the phone systems I have used they have the best admin benefits to QA calls. Genesys is a great company that cares about the opinions of their customers. Prone to outages and glitches, though admittedly some of these could be due to network errors within the company.
A Complete Business Cloud Phone System Solution
What users mention about RingCentral See all reviews Getting everything set up was a bit of a crazy day in our office but the customer service throughout the whole thing has been amazing. Worth it for the amazing customer service. Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money. Ease of use could be improved but I have had great quality calls using this software. I have it on my cell phone and desktop so I can utilize it wherever I am.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
RingCentral Office - All-inclusive business phone system
What users mention about RingCentral Office See all reviews Getting everything set up was a bit of a crazy day in our office but the customer service throughout the whole thing has been amazing. Worth it for the amazing customer service. Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money. Ease of use could be improved but I have had great quality calls using this software. I have it on my cell phone and desktop so I can utilize it wherever I am.
Omni-channel customer communication and engagement
Cloud-based VoIP communications platform for business users
B to B VoIP Solutions, Call Center Software
VOIP Predictive Dialer | Call Center Predictive Dialer | Hosted Predictive Dialer
Business Communication Simplified
What users mention about SendHub Messaging See all reviews I really haven’t had any issues with the software itself. My only problems have been lack of knowledge of sending SMS on my end, but we are learning. We use Sendhub for all of our text to win programs and it has proven to be a solid solution. AND, I have to say one of the greatest strengths behind this software is the excellent customer support - both sales and technical.
Simple Customer Support Software
Cloud communication & collaboration solution
Super-simple conference calling solutions with a visual interface.
Intelligent sales call handling with native CRM integration
Cloud-based VoIP business telephone systems
VoIP phone service provider for staff communication
Virtual phone system for business sales and customer support
What users mention about Toky See all reviews Overall Toky is a great value for the money and the service is wonderful, their support is always available to help when needed and there are a lot of useful features in the software. Waking each day to constant pain and suffering, every call I receive I painfully hear the frustration in the voice of the caller as they fail to understand anything I am saying. The integrations offered as well as the amazing support are some of the best part for sure.
Unified communications & hosted VoIP from any device
Modern Phone System for customer support & sales
VoIP troubleshooting, customer experience, and network performance management
Managed softphones for VoIP Providers
VoIP business telephone system for SMB's
The Customer Friendship Platform
Cloud based IP phone with unified communication features
What users mention about Evolve IP Phone System See all reviews They did an upgrade a few months ago... it seems to make it worse. The functionality remained... but it doesn't have a very intuitive interface. Customer support is very helpful and effective. I have no dislikes of current IP phone system.
Cloud hosted PBX solution
Turn mobile phones into your business phone system / PBX.
What users mention about Spoke Phone See all reviews Straightforward set up, great for non-technical users like myself. Good options in terms of who answers what in the team and within how much time. Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls. Just remember to update your Automated message, as some customers ringing back complain about it sounding suspicious as the name of the company is said in a robotic voice.
Awarded Outbound Contact Center Software (24/7 U.S. Support)
What users mention about Ytel Platform See all reviews Ytel is a good system to use when quality is not what matters. If you´re looking to call more contacts rather than have quality calls, this is the best dialer system to use i guess. Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes. Unfortunately, we had to continuously log in and out of the application in order for the system to update any calls blocked. This was annoying at times.
All-in-one predictive dialer & inbound call center solution
What users mention about CallTools See all reviews Great price, high quality phone calls, call recording, easy to use. It's like mojo dialer and callrail built into one only the price is better and you can send and receive calls, texts, voicemails. Great Solution, Integrates with most CRM tools and helps churn out calls with a predictive dialer. Helps streamline the process of calling, without servers and hardware. Great support from my account manager, and rep at Tech Support. Very happy with CallTools.
Cloud communication platform
All-in-one Cloud Phone System for SMBs
What users mention about NUACOM See all reviews The marketing facilities are excellent, the option to record conversations for training is very good. Quality and Support, we tried many solutions before, but the Nuacom Platform and the Portal fitted the best for our needs. The call quality is excellent. The team at Nuacom are superb to work with.
Web-based business telephony system with native app support
All-in-one communications & collaboration tool
What users mention about Intermedia Unite See all reviews So far, its been wonderful. While we had decent communication options in the past this service has been amazing overall. The quality of the voice mail is great, and the delivery by E-Mail quick and reliable. They can give any size office the best product and support and that has helped our office greatly. I have the best software and techs out there for our office.
Cloud PBX solution for SMBs
Business VoIP software and phone systems
Cloud-hosted, commercially-supported version of FreePBX
Multi-channel communications and telephony platform
Cloud Contact Center & Inside Sales Software for Salesforce
What users mention about NewVoiceMedia See all reviews Great Support that is always attentive and is intent on resolving your issue and ensuring you are satisfied. I am responsible for training the sales team and Customer support representative was especially helpful providing the required information to enable our team to have the best possible start. Great Product and extremely helpful delivery and after care from customer support.
Advanced, cloud-based computer telephony integration
Hosted Business Phone System
The All-in-one Business Process Communication solution
Inbound, outbound & blended cloud contact center
Global Phone System 100% native in Salesforce CRM
Internal communications and collaboration platform
VoIP communication and collaboration management solution
Contact center for high volume sales and customer service
Business phone system for streamlining customer service
Calling, SMS, MMS, and fax communication management system
Contact Center Solutions for Improving Team Performance
Private branch exchange (PBX) solution
Cloud-based softphone and voicemail platform
Cloud-based communication platform for small businesses
Communication tool that connects teams via voice calling
HIPAA-compliant communication software
Virtual Phone System for small businesses
What users mention about MightyCall See all reviews MightyCall is new, and you can tell in all the best ways. The apps and website are clean and easy to use, the pricing tiers are common sense, and the support team is responsive. I like the portability and ease of administration. I am not locked into my office, and with their features it is comforting to know that the phone call is recorded allowing a higher level of CRM. I never spend the time to write a review but the aggression I have went through with this company is crazy.
Online meetings finally made awesome!
Next Generation Customer Interaction Platform
Live chat for customer support
Telephony software for PC
Web conferencing, meeting, and collaboration platform
All-in-one communications platform & API
What users mention about Telnyx See all reviews Telnyx system is good reliable and easy to use system. The pricing is also good and competitive. What are the best parts about telmex is there price is extremely competitive and the product works like it's supposed to. Again, my only problem is when a mistaken call costs out of a normal use of $ per month. That is and can be unacceptable for some users.
Cloud-based SIP trunking solution for firms of all sizes
Voice over internet protocol (VoIP) solution
What users mention about SIP.US See all reviews Obviously using them for seven years the overall experience is good. There is room for improvement, but management hasnt seemed interested in making improvements. They contacted me directly when there was an administrative (billing issue), which was appreciated. I also like the flexible services and ability to setup trunk accounts. Ease of use to convert our SIP services over to a new provider. The porting process was seamless, the customer service communication was effective, and the after cutover support has been stellar.
Cloud Call Center Solutions
What users mention about 3CLogic See all reviews The best! really great product easy to use with a amazing staff behind it for customer support. Tech support rarely fixes issues with their software, and when they get frustrated trying, they blame the customer and say it's our problem and not their fault. The 3CLogic system is very user-friendly and functional. Our case manager has been wonderful going through everything with us, helping us understand how to best use the system to our advantage.
Call recording solution for businesses of all sizes
Cloud-based team communication software
What users mention about Weave See all reviews So far it has been great. It's very user friendly & I am so happy we are using it at the office. Practice it allows growth and management of my business it ways I never dreamed possible I find myself saying, "Wow, the Weave can help me do that better a lot. It is the worst, call into support and put on hold, for 30 minutes, while all the time getting messages about using the chat, only problem the chat is just as bad, was number 17 in the queue.
Voice, video, chat, contact center. In the cloud.
What users mention about 8x8 Virtual Office See all reviews Works great on mobile and desktop. The call quality was overall consistently good and it did integrate with Salesforce. The customer service is terrible. We were told that the issues we were having were with our phones and that they were too old. Why don't companies learn how much customers HATE the terrible off-shore support experiences that they have to deal with in so many industries these days.
Virtual phone system for sales, marketing & support teams
What users mention about CallHippo See all reviews Great software, very easy to use and customer service is amazing; a very big thank you to [SENSITIVE CONTENT HIDDEN] for helping me get set up. The CallHippo system works without glitches and I really like the Call Recording feature which has been of great help. CallHippo is affordable and has great customer service and attributes. I also like the price point. I am so happy that an affordable product like this exists that allows little businesses to position themselves in a professional light like larger corporations.
Professional business calling and routing for mobile devices
Cross-platform VoIP softphone dialer for SIP and IAX systems
What users mention about Zoiper See all reviews ZoiPer has given me benefits like they are, good relations with my clients, how quickly I can handle calls, the audio quality of the call is great. Its very good application and has good voice quality. Except the licence usage policy everything is awesome. The inconvenient I remember is that the only status in which calls do not enter is offline. In any other status you put, in break or unavailable, calls come in the same.
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it. Super simple to set up and is cross platform so it work just about everywhere. Perfect for a growing ecommerce business like ours since there's room in the product features to scale with our needs. The worst experience ever. First of the app for phone doesn't do sms and the desktop version is horrible It takes over 48 hours or more to get a response from anyone.
VoIP-based business phone system solution for small firms
What users mention about Ooma Office See all reviews It is great in price and have had great results with it so far. Our company has been using Ooma for a few years now and have recommended it to a few of our clients. Overall it’s been reasonable with a much better price point than cox or qwest. M hoping they will improve on the quality of the virtual receptionist soon. Ooma office is super simple to set up oh, it has all the features that you want and you can customize it to the size of your company. In addition to all that it is very affordable.
Second phone number app for texting and calling
Turn the World Into Your Office
What users mention about Grasshopper See all reviews We really like Grasshopper. It is perfect for a small business if you need a good phone virtual system and if your employees work remotely this is perfect. There were several times when Grasshopper sent the voice messages to the wrong phone numbers, the extensions got changed or were wrong, or the app just stopped working all together. This system has for sure help our business grow. We are very satisfied with Grasshopper and look forward keep on taking advantage of this reliable and affordable Virtual Phone System.
Call Tracking & Analytics
What users mention about CallRail See all reviews CallRail's customer support has always been great. I lean on them for set-up questions, and appreciate their willingness to help. CallRail just adds another tool for me to show my clients the effectiveness of our marketing efforts. My clients love it which is what is important. I like the reporting features and the ability to track activity of different agents. I like the ability to text.
Communication and collaboration management solution
What users mention about Cisco Unified Communications Manager See all reviews This Call Manager is the best we have ever had, the voice quality is unbeatable even in remote offices connected by VPN, 100% recommended. It is a very good investment. Been using call manager for over 10 years - this is one of the better call systems out there - sure cloud based services are popular but for enterprise with thousands of phones this is a solid option. I like the fact that there are certified partners all over the world that are willing to help you choose the right product and to make it work effectively. There are products for every need.
Brings voice and messaging to your web and mobile applications
What users mention about Twilio Communications Cloud See all reviews Have not came across anything during the trial that I dislike. I have not had any problems during the trial either. The only and reason I love Twillio is because it integrates seamlessly with the software my company creates. Customer service is excellent but you will not be reaching out often. As we've done so they almost always have a solution for what we want to do. Additionally I do want to give their support two thumbs up - they've always been fantastic.
Cloud phone system & contact center software & services
What users mention about ShoreTel See all reviews They have great service availability and monitoring. The customer support line is superb. I like have a click to call feature - that's really nice for those of us that spend a lot of time on the phone. It's nice to be able to group people into contacts for easy access. They offer a full suite of solutions depending on what type of business you are and your exact needs. We have used them for a software/hardware phone solution and have had great success with them.
A cloud-based business phone service
What users mention about FluentStream See all reviews We have found this provider and their product to be highly reliable and their staff to be ever courteous, professional, and consistently responsive to our inquiries and needs. If you are a small business like us and you want to save money on a reliable and robust telephone service - I would highly recommend FluentStream. FluentStream has been the best telephone service our company has had the pleasure of utilizing. Their service is reliable, stable and very, very affordable.
Cloud contact and call center software
What users mention about Five9 See all reviews One of the best feature of this software is that it allows you to download a plug-in to your browser, so that way one can multitask will effectively helping customers. Each time customer service was contacted, no matter the issue, we were always told it was user error, computer error, or internet error. Agent use is wonderful once it gets all the quirks down. Supervisor app is wonderful for call tracking, recording, time management, client tracking.
The Sales Engagement CRM | Turn more leads into revenue
What users mention about Close See all reviews The phone integration priceless and extremely convenient. Ll be honest I thought that the pitch was to good to be true, but as it stand right now is as good if not better. It is a horrific experience. They are there for one purpose and one purpose alone: to extort you, in any way they can find, for your credit card. I like the cost above all else. We used a more expensive CRM for a while and were thrilled to find out about Close.io and its low price in comparison.
Build a custom call experience using a scalable API
What users mention about Twilio Programmable Voice See all reviews Have not came across anything during the trial that I dislike. I have not had any problems during the trial either. The only and reason I love Twillio is because it integrates seamlessly with the software my company creates. Customer service is excellent but you will not be reaching out often. As we've done so they almost always have a solution for what we want to do. Additionally I do want to give their support two thumbs up - they've always been fantastic.
Microsoft Teams has replaced Skype for Business
What users mention about Skype for Business See all reviews I have to blame the poor internet connection, which makes it worse when working with the video in Skype. I feel, it there is a notification to an email, when Skype gets notification would be a plus. Most of the time it is riddled with echos, dropped calls, and ultimately frustration. Even when the call works, it will give error codes saying something is not working. I love the ease of use anything that enables quick functioning control is already a winner in my book. I love that is has clear imaging and clear audio capabilities.
SIP trunk reselling platform
What users mention about SIPTRUNK See all reviews Very reliable, easy to administer through the website, and a good selection of DIDs in just about every area code. Can also easily get big blocks of numbers by request if desired. Customer support is awesome would always recommend to someone setting up VoIP for their own business. Wouldnt recommend it for larger MSPs. Their support is great to work with and super helpful. Been working with them for 3 years now for various customers and customers love the service and the price.
Multi-channel communications software
What users mention about Skype See all reviews I have to blame the poor internet connection, which makes it worse when working with the video in Skype. I feel, it there is a notification to an email, when Skype gets notification would be a plus. Most of the time it is riddled with echos, dropped calls, and ultimately frustration. Even when the call works, it will give error codes saying something is not working. I love the ease of use anything that enables quick functioning control is already a winner in my book. I love that is has clear imaging and clear audio capabilities.
Cloud communication platform for enterprises
What users mention about Dialpad See all reviews Call quality is better than we've seen with other similar applications. It is easy to receive messages (voice mail) and texts and I love that it can all be done in one place through one interface. Overall, there are some quirks that you need to get used to or have a bit of a workaround for. Overall, it has been a good experience and call quality has been good. Customer service can be a challenge. Had a billing issue and they blamed me and refused to refund money when they were double billing me.