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SutiWEM vs Avochato Comparison

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Overview

SutiWEM is a web-based wireless expense management solution for SMB's which analyzes wireless data usage to provide recommendations...

Category Leaders

Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

99

22

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Not enoughreviews yet

Pros

Support is great and the company is very responsive to needs of clients. This software has given us much more flexibility in communication and that has been a huge benefit to our office.
Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.
Avochato has been a great company to work with. Their team is lead by outstanding individuals who knows what it takes to run a successful start up business.

Cons

Not enoughreviews yet

Cons

There were quite a few bugs that popped up that made use difficult, but the support team was usually able to rectify the problems within a few hours.
It was another way to contact clients. The downside again was having to do it one an individual basis.
The voicemail feature is a little annoying and I think shouldn't be an option.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features34
  • "What If" Scenarios
  • 2-Way Messaging
  • Action Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Auto-Responders
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Behavior Tracking
  • CRM
  • Call Center Management
  • Call Routing
  • Call Tracking
  • Canned Responses
  • Case Management
  • Charting
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Client Portal
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • Complaint Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Discount Management
  • Dynamic Content
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • For Sales Teams/Organizations
  • GDS/OTA Integration
  • Gamification
  • Group Messaging
  • Help Desk Management
  • Human Handover
  • Interaction Tracking
  • Invoice Processing
  • Issue Tracking
  • Lead Management
  • Lead Qualification
  • Listing Management
  • Live Chat
  • Long Distance WiFi Support
  • Loyalty Program
  • MMS
  • Macros/Templated Responses
  • Mass Texting
  • Message Personalization
  • Metered Billing
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Move / Add / Change Options
  • Multi-Channel Communication
  • Multiple Payment Options
  • Offline Form
  • One-to-One Messaging
  • Online Booking
  • Point of Sale (POS)
  • Polls/Voting
  • Pricing Management
  • Prioritization
  • Procurement Management
  • Promotions Management
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Registration Management
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Reservations Management
  • Routing
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search/Filter
  • Self Service Portal
  • Shortcodes
  • Social Promotion
  • Split Billing
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Supports WiFi Hotspots
  • Supports WiMAX
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Trouble Ticketing
  • Usage Tracking/Analytics
  • Voice Mail
  • Volunteer Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • Total features95
  • "What If" Scenarios
  • 2-Way Messaging
  • Action Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Auto-Responders
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Behavior Tracking
  • CRM
  • Call Center Management
  • Call Routing
  • Call Tracking
  • Canned Responses
  • Case Management
  • Charting
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Client Portal
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • Complaint Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Discount Management
  • Dynamic Content
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • For Sales Teams/Organizations
  • GDS/OTA Integration
  • Gamification
  • Group Messaging
  • Help Desk Management
  • Human Handover
  • Interaction Tracking
  • Invoice Processing
  • Issue Tracking
  • Lead Management
  • Lead Qualification
  • Listing Management
  • Live Chat
  • Long Distance WiFi Support
  • Loyalty Program
  • MMS
  • Macros/Templated Responses
  • Mass Texting
  • Message Personalization
  • Metered Billing
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Move / Add / Change Options
  • Multi-Channel Communication
  • Multiple Payment Options
  • Offline Form
  • One-to-One Messaging
  • Online Booking
  • Point of Sale (POS)
  • Polls/Voting
  • Pricing Management
  • Prioritization
  • Procurement Management
  • Promotions Management
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Registration Management
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Reservations Management
  • Routing
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search/Filter
  • Self Service Portal
  • Shortcodes
  • Social Promotion
  • Split Billing
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Supports WiFi Hotspots
  • Supports WiMAX
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Trouble Ticketing
  • Usage Tracking/Analytics
  • Voice Mail
  • Volunteer Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations1
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations5
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SutiWEM vs. Avochato

See how SutiWEM and Avochato stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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