App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Symphony Communication Logo

Messaging, voice, directory & analytics software for finance

Last updated: October 2024

Table of Contents

Symphony Communication - 2025 Pricing, Features, Reviews & Alternatives

What is Symphony Communication?

Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry.

Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working.

Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

Starting from

15

Per month

Alternatives with better value for money

Symphony Communication's key features

Most critical features, based on insights from Symphony Communication users:

Communication Management
Contact Management

All Symphony Communication features

Features rating:

@mentions
Access Controls/Permissions
Alerts/Notifications
API
Brainstorming
Chat/Messaging
Collaboration Tools
Desktop/Browser Sharing
Discussions/Forums
File Management
File Sharing
File Transfer
Meeting Management
Mobile Access
Multi-Channel Communication
Multi-User Collaboration
Presentation Streaming
Productivity Tools
Project Management
Real Time Screen Sharing
Real-Time Chat
Real-Time Notifications
Reporting & Statistics
Screen Sharing
Single Sign On
Third-Party Integrations
Transcripts/Chat History
Unified Communications
Video Conferencing
Workflow Management

Symphony Communication alternatives

Symphony Communication logo
4.4
(16)

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoom Workplace logo
4.6
(14.1K)
visit website

Starting from

14.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
visit website

Starting from

13.49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
OnBoard logo
4.7
(1K)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Symphony Communication pricing

Value for money rating:

Starting from

15

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

Symphony Communication support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

In Person
Live Online
Documentation
Videos

Symphony Communication reviews

Overall rating

4.4

/5

16

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

8

6

2

0

0

Pros
Great to track all the exchanges and to centralize workflows. Great integration with other applications.
I like that it can have multiple groups created and all the chat stays in the same place. Unlike Skype it never hangs so its great.
Really good app for talking and creating groups for working. Helps with lot of features and does not hang.
Cons
Also very clunky and memory intensive. File uploads will fail with no explanation.
At least for my company, no calls are allowed on the mobile application.
It severely limited your ability to post more than 25 blog posts per day.

Symphony Communication FAQs

Q. What type of pricing plans does Symphony Communication offer?

Symphony Communication has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Symphony Communication?

Symphony Communication has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Symphony Communication support?

Symphony Communication supports the following languages:
English


Q. Does Symphony Communication support mobile devices?

Symphony Communication supports the following devices:
Android, iPhone


Q. Does Symphony Communication offer an API?

Yes, Symphony Communication has an API available for use.


Q. What other apps does Symphony Communication integrate with?

Symphony Communication integrates with the following applications:
Jira, WhatsApp, Box, EDI, Zoom Workplace, Microsoft Teams, Zoom Phone, Unqork, Salesforce Communications Cloud, ServiceNow, Genesis, Confluence, Salesforce Platform, Symantec Asset Management Suite


Q. What level of support does Symphony Communication offer?

Symphony Communication offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories