T-Max Predictive Dialer Features

T-Max Predictive Dialer

Web-based predictive dialer for efficient outbound calling

4.56/5 (9 reviews)

T-Max Predictive Dialer Feature Summary

  • Auto-dialer
  • Auto-dialing
  • Call monitoring
  • Automatic call distribution
  • Call recording
  • Answering machine detection
  • Prerecorded message sending
  • Customizable caller ID
  • Caller ID
  • Call transfer
  • Three-way conference calling
  • Real time agent / call monitoring
  • Callback scheduling
  • Contact upload
  • Multi-campaign
  • Inbound / outbound calls
  • Call reporting
  • Call records
  • Activity logging
  • Automated call center
  • Call list management
  • Contact history
  • CRM integration
  • Data import/export
  • Record & playback ability

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T-Max Predictive Dialer Feature Reviews

6 reviewers had the following to say about T-Max Predictive Dialer's features:

Heather McLellen

Makes my job so much easier

2018-11-27

I really am thankful for this sofware

Pros

This makes my job so much easier. to not have to hand dial everyone i call.

Cons

Hard to learn how to use at first, but its still great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Richard Hix

Today was the first day to go live with your predictive dialer and what a day it was.

2018-07-26

None

Pros

Quick to set up and a chance to try the service before actually buying it. I wish it would have worked for me but it didn't.

Cons

"Today was the first day to go live with your predictive dialer and what a day it was.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from T-Max Dialer & Communications


Hi Richard, we are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could call us at (620) 607-0249 or reach out to us through email at support@tmaxdialer.com. We'd like to discuss the matter further with you and see how we can make things good. If you give us the chance, we will definitely do our best to win you back.

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Brandy Collins

Remarkable product!

2017-04-15

T-Max provides you with a simple to use, yet robust inbound and outbound call center software designed specifically to provide more personalized service and accelerate sales productivity by instantly optimizing your agent's talk-time.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Charles Kendall

This company has some great employees ones that are willing to go the extra mile to help you succeed

2017-04-11

They have helped us stay in contact with our client's and save time doing so with there VOice Broadcast System.

Pros

Value and their experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering T-Max Predictive Dialer

T-Max Dialer will increase your efficiency by 400%.

Source: Capterra
Helpful?   Yes   No
Read more
Mak Howard

Best Dialer Ever

2017-04-15

We will continue with using the predictive dialer for the foreseeable future and have now started using the voice Broadcaster as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from T-Max Dialer & Communications


Thank you

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Jared Winters

Excellent service overall

2017-04-15

I have used Tmax dialer for several years, both the predictive and voice-broad cast.

Pros

Ease of Use

Cons

N/A

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering T-Max Predictive Dialer

No

Source: Capterra
Helpful?   Yes   No
Read more