TalkChief Features

TalkChief

Business phone system for your modern business needs

5.0/5 (10 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Answering Machine Detection
Archiving & Retention
Auto-Dialer
Automatic Call Distribution
CRM
Calendar Management
Call Center Management
Call Conferencing
Call Disposition
Call List Management
Call Logging
Call Monitoring
Call Queues
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Screening
Call Tagging
Call Tracking
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Customer Database
Customer History
Customizable Caller ID
Customizable Reports
Data Import/Export
Document Management
Document Storage
Drag & Drop
Employee Activity Monitoring
Employee Directory
Event Triggered Actions
FTC Compliance
Fax Management
File Management
File Transfer
For Small Businesses
Hotkeys
IVR / Voice Recognition
Inbound Call Center
Integrations Management
Interaction Tracking
Knowledge Base Management
Lead Capture
Lead Management
Live Chat
Local Caller ID
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multiple Parties
Multiple Scripts
On-Demand Recording
Online Voice Transmission
Outbound Call Center
PBX
Performance Management
Performance Metrics
Phone Key Input
Power Dialer
Preview Dialer
Process/Workflow Automation
Progress Tracking
Progressive Dialer
Projections
Purchasing & Receiving
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Recording
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SIP Trunking
SMS Messaging
SSL Security
Scheduled Recording
Single Sign On
Softphone
Text to Speech
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
Unified Communications
Virtual Call Center
VoIP
VoIP Connection
Voice Customization
Voice Mail
Voicemail Transcription
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Answering Machine Detection
Archiving & Retention
Auto-Dialer
Automatic Call Distribution
CRM
Calendar Management
Call Center Management
Call Conferencing
Call Disposition
Call List Management
Call Logging
Call Monitoring
Call Queues
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Screening
Call Tagging
Call Tracking
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Customer Database
Customer History
Customizable Caller ID
Customizable Reports
Data Import/Export
Document Management
Document Storage
Drag & Drop
Employee Activity Monitoring
Employee Directory
Event Triggered Actions
FTC Compliance
Fax Management
File Management
File Transfer
For Small Businesses
Hotkeys
IVR / Voice Recognition
Inbound Call Center
Integrations Management
Interaction Tracking
Knowledge Base Management
Lead Capture
Lead Management
Live Chat
Local Caller ID
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multiple Parties
Multiple Scripts
On-Demand Recording
Online Voice Transmission
Outbound Call Center
PBX
Performance Management
Performance Metrics
Phone Key Input
Power Dialer
Preview Dialer
Process/Workflow Automation
Progress Tracking
Progressive Dialer
Projections
Purchasing & Receiving
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Recording
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SIP Trunking
SMS Messaging
SSL Security
Scheduled Recording
Single Sign On
Softphone
Text to Speech
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
Unified Communications
Virtual Call Center
VoIP
VoIP Connection
Voice Customization
Voice Mail
Voicemail Transcription
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Answering Machine Detection
Archiving & Retention
Auto-Dialer
Automatic Call Distribution
CRM
Calendar Management
Call Center Management
Call Conferencing
Call Disposition
Call List Management
Call Logging
Call Monitoring
Call Queues
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Screening
Call Tagging
Call Tracking
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Customer Database
Customer History
Customizable Caller ID
Customizable Reports
Data Import/Export
Document Management
Document Storage
Drag & Drop
Employee Activity Monitoring
Employee Directory
Event Triggered Actions
FTC Compliance
Fax Management
File Management
File Transfer
For Small Businesses
Hotkeys
IVR / Voice Recognition
Inbound Call Center
Integrations Management
Interaction Tracking
Knowledge Base Management
Lead Capture
Lead Management
Live Chat
Local Caller ID
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multiple Parties
Multiple Scripts
On-Demand Recording
Online Voice Transmission
Outbound Call Center
PBX
Performance Management
Performance Metrics
Phone Key Input
Power Dialer
Preview Dialer
Process/Workflow Automation
Progress Tracking
Progressive Dialer
Projections
Purchasing & Receiving
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Recording
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SIP Trunking
SMS Messaging
SSL Security
Scheduled Recording
Single Sign On
Softphone
Text to Speech
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
Unified Communications
Virtual Call Center
VoIP
VoIP Connection
Voice Customization
Voice Mail
Voicemail Transcription
Workflow Management
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TalkChief Feature Reviews

10 reviewers had the following to say about TalkChief's features:

luay n.

Very good solution

2021-03-28

I like the fact that I can see the cost of calls per driver through the dashboard.

Pros

My drivers are able to use it on their mobiles (android and IOS), easily, calls quality are good and clear, and i'm able to monitor each driver calls, incoming and outgoing, while controlling the cost.

Cons

Would be good to have the possibility to make my own reports, however their support team said that it's in their plan for next quarter, and they offered to build me an on-demand tailored report if I'm interested free of charge, that was amazing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from TalkChief


Thank you Luay for your review :)

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Nawaf H.

Very good voice quality, flexible and most important easy to implement and use

2021-03-27

Very good, really no headache, and saved us time and money.

Pros

We were able to connect 6 branches easily, upload our special IVR recording. As we do international calls, prices are good comparing to other solution, and most important is the quality of voice, which was one of our biggest challenges.

Cons

Not really a deal breaker, but i believe they need to work more on integrations with 3rd party softwares. however they did offer to provide me with API integration when i contacted their support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from TalkChief


Thank you for your feedback and we are happy to have you as one of our happy customers

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Mazin S.

I love this software, Great quality of voice!

2021-12-27

Really good, an amazing follow-up to make sure you are managing and don't need any help. I know they are a startup, but still, they are doing great.

Pros

The fact that I can use the softphone on my mobile and mac, I'm reachable everywhere, i don't miss calls anymore

Cons

Need some design improvements of the platform?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hakob S.

Verified Reviewer

Great product

2021-04-05

Pros

Great for small and medium call centers .

Cons

Its great MVP so far and easy to use .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TalkChief


Thank you Hakob for your feedback and review, we have a long interesting roadmap ahead, stay tuned!

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Yazan I.

Awesome UI and Great Features

2021-03-27

They provide all features and functionality that I need, without adding complexity to the implementation, overall, I love their dashboard, features and their support team is amazing!

Pros

Clean UI, ease of use and the details in every single feature, for example, localization functionality was enabled without me even asking, everything was set for me to start calling

Cons

Can't say anything really hear, I love the product, but I wish to have more integrations in the near future

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from TalkChief


Thank you Yazan for your review, we truly appreciate your honest feedback!

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Ihab M.

Powerful to use easy to install

2021-10-07

very good

Pros

I really liked the reports, especially the one showing the agent performance which helped me measure their KPIs, and thus provide a better experience to our clients.

Cons

Although they shared with me that they are currently working on it, it would be great to add as many integrations as possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from TalkChief


Thank you Ihab for your positive feedback. We are working currently to onboard many integrations, stay tuned!

Read more
majdi h.

Best Business Phone

2021-12-27

I really liked the fact that they offer a demo call after you register, they were patient, answering all our questions and very supportive.

Pros

The level of support is amazing, and they are are continuously improving and adding more integrations to the system, i personally asked them for a special integration for ZOHO crm, and within 2 weeks they delivered.

Cons

I am very happy. Nothing at the moment, so far so good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Khaled S.

Excellent proivder

2021-10-02

Pros

The system itself is very easy to use and rich in features that makes it one of the best VOIP softwares that we have ever used.

Cons

We have recently sent a small feature that we hope will be integrated it soon in the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 51-200 employees)
Verified Reviewer

One of the best VOIP service providers out there

2021-06-03

Pros

Very easy to set up and a very user friendly

Cons

Nothing so far. It took a few minutes to set up and ready to go

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TalkChief


Thank you for your feedback :)

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Dalal L.

I like the system, easy to use

2021-10-03

This Voip system helped us reduce cost, and the quality of voice is very good. no interruptions, no disconnections or delay.

Pros

Its really easy to use once configured. it helped us save money

Cons

nothing i can think about, maybe to add other languages in addition to English?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from TalkChief


Thank you Dalal for using TalkChief. We are very happy with your feedback and positive experience

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