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TalkChief Reviews
13 reviews
Recommended
Hakob S.
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
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Easy to use, clean nice flow builder . Great for small and medium call centers .
Its great MVP so far and easy to use . Definitely waiting some more cool features to be added .
Thank you Hakob for your feedback and review, we have a long interesting roadmap ahead, stay tuned!
Yazan I.
Banking, 201-500 employees
Used daily for 6-12 months
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They provide all features and functionality that I need, without adding complexity to the implementation, overall, I love their dashboard, features and their support team is amazing!
Clean UI, ease of use and the details in every single feature, for example, localization functionality was enabled without me even asking, everything was set for me to start calling
Can't say anything really hear, I love the product, but I wish to have more integrations in the near future
Thank you Yazan for your review, we truly appreciate your honest feedback!
Stefan G.
Information Technology and Services, 11-50 employees
Used weekly for 1-2 years
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Excellent, notably the support and communication is the best
The support mechanisms work super well and fast. The tool is easy to setup and use
Some features could be better developed such as phone application, system alerts for notifying not being reachable when team is not connecting.
majdi h.
Program Development, 1-10 employees
Used daily for 6-12 months
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I really liked the fact that they offer a demo call after you register, they were patient, answering all our questions and very supportive. I definitely recommend that you try them.
The level of support is amazing, and they are are continuously improving and adding more integrations to the system, i personally asked them for a special integration for ZOHO crm, and within 2 weeks they delivered.
I am very happy. Nothing at the moment, so far so good.
luay n.
Food & Beverages, 11-50 employees
Used daily for less than 6 months
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Very happy with the experience, can't complain. I like the fact that I can see the cost of calls per driver through the dashboard.
My drivers are able to use it on their mobiles (android and IOS), easily, calls quality are good and clear, and i'm able to monitor each driver calls, incoming and outgoing, while controlling the cost.
Would be good to have the possibility to make my own reports, however their support team said that it's in their plan for next quarter, and they offered to build me an on-demand tailored report if I'm interested free of charge, that was amazing!
Thank you Luay for your review :)
Imad K.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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Perfect for any phone and voip users
Dashboard and live monitoring, and top up
Nothing untill now, talkchief contains all the features i needed
Mazin S.
Computer Software, 1-10 employees
Used daily for 6-12 months
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Really good, an amazing follow-up to make sure you are managing and don't need any help. I know they are a startup, but still, they are doing great.
The fact that I can use the softphone on my mobile and mac, I'm reachable everywhere, i don't miss calls anymore
Need some design improvements of the platform?
Mohamed W.
Computer Software, 51-200 employees
Used daily for 1-2 years
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Product is very easy to use and many tools and features allows great flexibility. Amazing tool
Nothing it is great feature and product
Deya K.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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Simplicity and user-friendlyAlso it was a cheap
Nothing was badAnd it was an amazing experiance
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
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Very easy to set up and a very user friendly
Nothing so far. It took a few minutes to set up and ready to go
Thank you for your feedback :)
Ihab M.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
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very good
I really liked the reports, especially the one showing the agent performance which helped me measure their KPIs, and thus provide a better experience to our clients.
Although they shared with me that they are currently working on it, it would be great to add as many integrations as possible.
Thank you Ihab for your positive feedback. We are working currently to onboard many integrations, stay tuned!
Khaled S.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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The support during the installation process and the on boarding during the weeks that followed. The system itself is very easy to use and rich in features that makes it one of the best VOIP softwares that we have ever used.
Nothing so far. We have recently sent a small feature that we hope will be integrated it soon in the software.
Dalal L.
Nonprofit Organization Management, 51-200 employees
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This Voip system helped us reduce cost, and the quality of voice is very good. no interruptions, no disconnections or delay.
Its really easy to use once configured. it helped us save money
nothing i can think about, maybe to add other languages in addition to English?
Thank you Dalal for using TalkChief. We are very happy with your feedback and positive experience
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