Compare Talkdesk with Similar Apps

Talkdesk  Reviews

Talkdesk

The world's leading cloud-based contact center software.
43 reviews
Visit Website

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 6 more

Pricing

Starting from

45.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

43 user reviews

Ease of use

Value for money

Customer support

Last review

22nd of July, 2016

Vendor responds to reviews?

Yes

View all reviews

Users

By industry


By company size


By country


Statistics are based on less than 50 users from the GetApp community.

See more

Features

API
Activity Dashboard
Activity Logging
Applicant Tracking
Automatic Call Distribution
Automatic Notifications
Business Intelligence
CRM Integration
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Computer Telephony
Contact History
Customer History
Email Notifications
Monitoring
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Voice Mail
Learn more

Integrations

Bitium
Box
Docebo
Dropbox
Freshdesk
Google Drive
HubSpot
MailChimp
Microsoft Dynamics CRM
Microsoft Office 365
Microsoft Outlook
Pipedrive
Salesforce Sales Cloud
Slack
SugarCRM
Workato
Zapier
Zendesk
Zoho CRM
amoCRM
Total integrations 26
View all

Security

Certifications

Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM)
FIPS 140-2
Federal Information Security Management Act (FISMA)
Federal Risk and Authorization Management Program (FedRAMP)
HIPAA Business Associate Agreement (BAA)
ISO 27001/27002
Payment Card Industry (PCI) Data Security Standards (DSS)
SOC 1/SSAE 16/ISAE 3402
SOC 2

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

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Social media following

   4,084

  10,652 


Talkdesk  Reviews

Talkdesk

The world's leading cloud-based contact center software.
43 reviews Visit Website