App comparison

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Talkdesk Logo

Talkdesk

4.5
(722)

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The world's leading cloud-based contact center software.

(33)

Talkdesk Alternatives & Competitors

Top 7 free alternatives

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

Features

Total

NICE CXone logo
Talkdesk logo

76

125

98

features in common

76

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(565)

Top features

  • For Call Centers

    5.0

  • CRM

    5.0

  • Voice Mail

    5.0

Talkdesk logo

Talkdesk user ratings

Functionality

4.4
(722)

Top features

  • Knowledge Base Management

    5.0

  • Recording

    5.0

  • CRM

    5.0

Pricing

Starting from

$71/month

Value for money

NICE CXone logo
4.1

0.4

Talkdesk logo
4.5

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.
Five9 logo
4.2
(460)

Cloud contact and call center software

Features

Total

Five9 logo
Talkdesk logo

82

122

98

features in common

82

features in common

Five9 logo

Five9 user ratings

Functionality

4.1
(460)

Top features

  • VoIP Connection

    5.0

  • Negative Feedback Management

    5.0

  • Call Transfer

    5.0

Talkdesk logo

Talkdesk user ratings

Functionality

4.4
(722)

Top features

  • Knowledge Base Management

    5.0

  • Recording

    5.0

  • CRM

    5.0

Pricing

Value for money

Five9 logo
4.1

0.4

Talkdesk logo
4.5

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.