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Talkdesk Logo

Talkdesk

The world's leading cloud-based contact center software.

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Talkdesk Reviews - Page 27

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722 reviews

Recommended

JP
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Joseph P.

Financial Services, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Talkdesk review

Reviewed 4 years ago
Pros

The flexibility it allows in regards to working from home. ie no physical phones required.

Cons

Having to reset your status everytime you log in. Should remember previous status.

JR
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Jesus R.

Accounting, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really good software to support the business

Reviewed 4 years ago
Pros

calls recording for better training easy way to call out and receive calls

Cons

Unable to say anything about TalkDesk, very good software overall