TeleCapture Pricing, Features, Reviews & Comparison of Alternatives

TeleCapture

Phone call tracking & recording

4.83/5 (6 reviews)

TeleCapture overview

TeleCapture is a phone call tracking and recording solution for businesses, with free local and toll-free numbers for measuring marketing effectiveness and optimizing conversion rates. With TeleCapture, users can instantly access reports and dashboards to gather insight into how marketing campaigns are performing. The cloud-based app offers tools for call tracking, real-time reporting, data exporting, spam filtering, caller ID tracking, touch tone capture, call recording, and more.

With TeleCapture, businesses of all sizes can measure the effectiveness of their marketing campaigns with unique local or toll-free call tracking numbers and real-time reporting. Users can set up a toll-free number for tracking calls across the United States, or select a local number to measure success across a certain region or state. Once selected, TeleCapture tracking numbers can be setup in minutes and calls can be forwarded to the business number for data analysis. The spam call filter automatically filters out marketing companies and spam callers by tracking and blocking them as they come in.

Real-time reports can be generated based on call tracking data, in order to give businesses an overview of how effective their marketing campaigns are, how many conversions they have won, how engaged callers are, and more. The analytics dashboard allows users drill down on metrics including calls by day of the week, calls by hour, duration of calls, number of missed calls, and more, and call logs can be viewed to track each individual call, including data on location, number, time, action taken, and more. Calls can be recorded for training purposes, and recordings can be accessed within the call log alongside data on the call outcome in order to identify areas for improvement.
telecapture.com

Pricing

Starting from
$5.99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
TeleCapture screenshot: The reporting dashboard provides the most important metrics at-a-glanceTeleCapture screenshot: View call logs which includes data on the caller number, address, caller ID, action taken, and moreTeleCapture screenshot: View reports on metrics including calls by day, calls by hour, calls by number, and more

TeleCapture reviews

Excellent
5

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  5.0
Kenneth Morgan

Excellent Value, Easy to Use

Used daily for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

Excellent, highly recommended.Very easy no-brainer set up and allows you to track what you are getting for your ad spend using these as tracking numbers.

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Ross Wagner

A life saver

Used daily for 2+ years
Reviewed 2018-11-20
Review Source: Capterra

Easy configuration to set up recording verification calls to augment to written agreements. I was constantly shocked how many people did pay attention to the most important details. It was a life saver to be able to send them the recording of them saying "yes", they understood this or that, which was very clearly stated by our reps.Configures to send notification of recordings

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John Powers

Great product

Used daily for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

TeleCapture has been 100% dependable... it works. When I had a billing problem because I got a new credit card, Customer Service helped quickly and professionally. It works. It really helped my business stay connected to prospects and customers.

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Lynne Laake

Nice Software

Used daily for 2+ years
Reviewed 2018-11-20
Review Source: Capterra

We've been using for many years and very happy with the to track my incoming calls and move where the incoming calls are directed when needed.Very easy to use. Easy to implement and view analytics.

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Gadson Woodall

Charrette Development Group

Used weekly for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

The Telecapture folks are very responsive and handle any issue extremely quickly. Love the service, just a little pricey. Seeing who called, date, time and duration of the call and being able to access the recording when needed.

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TeleCapture pricing

Starting from
$5.99/month
Pricing options
Subscription
View Pricing Plans

Basic: $5.99/month - $0.065/minute

Premium: $19.99/month - $0.065/minute

Ultimate: $29.99/month - $0.055/minute

TeleCapture features

Caller ID

API (129 other apps)
Activity Dashboard (64 other apps)
Automatic Notifications (51 other apps)
CRM Integration (60 other apps)
Call Monitoring (52 other apps)
Call Recording (81 other apps)
Call Reporting (50 other apps)
Call Routing (62 other apps)
Call Transfer (58 other apps)
Chat (72 other apps)
Conferencing (69 other apps)
Instant Messaging (55 other apps)
Live / Video Conferencing (50 other apps)
Monitoring (51 other apps)
Receiving (53 other apps)
Reporting & Statistics (56 other apps)
SMS Integration (49 other apps)
Third Party Integration (77 other apps)
Voice Mail (50 other apps)

Additional information for TeleCapture

Key features of TeleCapture

  • Caller identification
  • Toll-free numbers
  • Local numbers
  • Touch tone capture
  • Activity tracking
  • Caller ID
  • Contact database
  • Data visualization
  • Email integration
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Summary reports
  • Call tracking
  • Visual analytics
  • Conversion rate optimization
  • Data import/export
  • Social advertising
  • Graphical data presentation
  • Phone number extraction
  • Anti spam
  • Performance reports
  • Contact management
View All Features

Benefits

Choose from TeleCapture’s supply of toll-free and local numbers in order to track calls across the entire United States or within specific local areas or states.

Generate and view real-time reports on metrics such as number of calls per day, number of calls per hour, calls by location, missed calls, sales conversions, and more, in order to assess campaign effectiveness.

Avoid unnecessary marketing or fake calls using the TeleCapture spam call filter which ensures that any spam calls are blocked before they are put through to tracking numbers.

Record calls in order to listen back and review agent performance. Call recordings are stored within the system alongside call action data in order to aid with training.

Analyze the path that customers took during the call process and track the name and address of callers to use within reports and analysis.