TeleCapture is a phone call tracking and recording solution for businesses, with free local and toll-free numbers for measuring marketing effectiveness and optimizing conversion rates. With TeleCapture, users can instantly access reports and dashboards to gather insight into how marketing campaigns are performing. The cloud-based app offers tools for call tracking, real-time reporting, data exporting, spam filtering, caller ID tracking, touch tone capture, call recording, and more.
With TeleCapture, businesses of all sizes can measure the effectiveness of their marketing campaigns with unique local or toll-free call tracking numbers and real-time reporting. Users can set up a toll-free number for tracking calls across the United States, or select a local number to measure success across a certain region or state. Once selected, TeleCapture tracking numbers can be setup in minutes and calls can be forwarded to the business number for data analysis. The spam call filter automatically filters out marketing companies and spam callers by tracking and blocking them as they come in.
Real-time reports can be generated based on call tracking data, in order to give businesses an overview of how effective their marketing campaigns are, how many conversions they have won, how engaged callers are, and more. The analytics dashboard allows users drill down on metrics including calls by day of the week, calls by hour, duration of calls, number of missed calls, and more, and call logs can be viewed to track each individual call, including data on location, number, time, action taken, and more. Calls can be recorded for training purposes, and recordings can be accessed within the call log alongside data on the call outcome in order to identify areas for improvement.