TeleCapture Features

TeleCapture

Phone call tracking & recording

4.83/5 (6 reviews)

TeleCapture Feature Summary

  • Caller identification
  • Toll-free numbers
  • Local numbers
  • Touch tone capture
  • Activity tracking
  • Caller ID
  • Contact database
  • Data visualization
  • Email integration
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Summary reports
  • Call tracking
  • Visual analytics
  • Conversion rate optimization
  • Data import/export
  • Social advertising
  • Graphical data presentation
  • Phone number extraction
  • Anti spam
  • Performance reports
  • Contact management

Competitor Feature Comparison

Activity Tracking
Anti Spam
Auto-Responders
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Tracking
Caller ID
Campaign Analysis
Campaign Management
Contact Database
Contact Management
Conversion Rate Optimization
Data Import/Export
Data Visualization
Email Integration
IVR / Voice Recognition
Monitoring
Order Tracking
Performance Reports
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Social Advertising
Summary Reports
Third Party Integration
Visual Analytics
Learn moreCompare App
Activity Tracking
Anti Spam
Auto-Responders
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Tracking
Caller ID
Campaign Analysis
Campaign Management
Contact Database
Contact Management
Conversion Rate Optimization
Data Import/Export
Data Visualization
Email Integration
IVR / Voice Recognition
Monitoring
Order Tracking
Performance Reports
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Social Advertising
Summary Reports
Third Party Integration
Visual Analytics
Visit WebsiteCompare App
Activity Tracking
Anti Spam
Auto-Responders
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Tracking
Caller ID
Campaign Analysis
Campaign Management
Contact Database
Contact Management
Conversion Rate Optimization
Data Import/Export
Data Visualization
Email Integration
IVR / Voice Recognition
Monitoring
Order Tracking
Performance Reports
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Social Advertising
Summary Reports
Third Party Integration
Visual Analytics
Visit WebsiteCompare App

TeleCapture Feature Reviews

4 reviewers had the following to say about TeleCapture's features:

Gadson Woodall

Charrette Development Group

2018-11-16

The Telecapture folks are very responsive and handle any issue extremely quickly. Love the service, just a little pricey.

Pros

Seeing who called, date, time and duration of the call and being able to access the recording when needed.

Cons

I could run a report before and sort the calls by date, by caller id or any other heading at the top to help see what is going on with my calls.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TeleCapture


Hi Gadson! Thank you for your feedback. We actually just released an update this week that fixed sorting, maps, and a few other things. If it is still not working for you, please let me know.

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Ross Wagner

A life saver

2018-11-20

Easy configuration to set up recording verification calls to augment to written agreements.

Pros

Configures to send notification of recordings

Cons

It's not free (oh well). Anything of value has a price.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynne Laake

Nice Software

2018-11-20

We've been using for many years and very happy with the to track my incoming calls and move where the incoming calls are directed when needed.

Pros

Very easy to use. Easy to implement and view analytics.

Cons

Difficult to get invoice info in Internet Explorer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenneth Morgan

Excellent Value, Easy to Use

2018-11-16

Excellent, highly recommended.

Pros

Very easy no-brainer set up and allows you to track what you are getting for your ad spend using these as tracking numbers.

Cons

No real negatives, you do have to pay by the minute but it is a pretty reasonable rate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TeleCapture


Hi Kenneth! Thank you for using TeleCapture. We just started offering free minutes with our Premium and Ultimate numbers. Premium numbers now get 600 free minutes per month, and Ultimate numbers get 1,000.

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