Telesero Features

Telesero

Cloud-based customer interaction management software

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Telesero Feature Summary

  • Real-time Chat
  • Queue Management
  • Hotkeys
  • Reporting/Analytics
  • Knowledge Base
  • MIS Reporting
  • Open Database Design
  • VoIP
  • Auto Dialer
  • Campaign Specific Caller ID
  • Call Logging
  • Outbound Call Center
  • Progressive Dialer
  • Manual Dialer
  • Blended Call Center
  • Inbound Call Center
  • Unified Communications
  • Surveys
  • Reporting/Analytics
  • CRM
  • Progressive Dialer
  • Preview Dialer
  • Voicemail Transcription
  • Power Dialer
  • Telemarketing Management
  • Access Controls/Permissions
  • Call Conferencing
  • Alerts/Notifications
  • Call Screening
  • Integrations Management
  • Interactive Voice Response (IVR)
  • SIP Trunking
  • Local Caller ID
  • Process/Workflow Automation
  • Call Scheduling
  • Call Queues
  • Reporting/Analytics

Competitor Feature Comparison

API
Answering Machine Detection
Auto-Dialer
Automatic Call Distribution
CRM Integration
Call Center Management
Call Disposition
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scripting
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Computer Telephony Integration
Contact Database
Contact History
Contact Management
Data Import/Export
Escalation Management
Help Desk Management
IVR / Voice Recognition
Lead Capture
Lead Management
Predictive Dialer
Real Time Analytics
Reporting & Statistics
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API
Answering Machine Detection
Auto-Dialer
Automatic Call Distribution
CRM Integration
Call Center Management
Call Disposition
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scripting
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Computer Telephony Integration
Contact Database
Contact History
Contact Management
Data Import/Export
Escalation Management
Help Desk Management
IVR / Voice Recognition
Lead Capture
Lead Management
Predictive Dialer
Real Time Analytics
Reporting & Statistics
Visit WebsiteCompare App
API
Answering Machine Detection
Auto-Dialer
Automatic Call Distribution
CRM Integration
Call Center Management
Call Disposition
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scripting
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Computer Telephony Integration
Contact Database
Contact History
Contact Management
Data Import/Export
Escalation Management
Help Desk Management
IVR / Voice Recognition
Lead Capture
Lead Management
Predictive Dialer
Real Time Analytics
Reporting & Statistics
Visit WebsiteCompare App