TextMarks Features

TextMarks

Mass text messaging platform

4.73/5 (45 reviews)

TextMarks Feature Summary

  • Chat/Messaging
  • Mass Notifications
  • Mass Texting
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Alerts / Escalation
Analytics
Auto-Responders
Automatic Notifications
Chat
Communication Management
Contact Database
Contact History
Contact Management
Custom Forms
Customizable Branding
Customizable Templates
Data Import
Data Import/Export
Email Templates
Event Scheduling
Event Triggered Actions
Forms Management
Instant Messaging
Keyword Tracking
Lead Assignment
Lead Capture
Mobile Alerts
Push Notifications
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
Remote Access
Remote Monitoring
Reporting & Statistics
Risk Alerts
SMS Integration
SMS Marketing Managment
Scheduling
Subscription Management
Survey Management
Surveys & Feedback
Third Party Integration
User Management
Volunteer Management
Widgets
Learn moreCompare App
API
Access Control
Activity Dashboard
Alerts / Escalation
Analytics
Auto-Responders
Automatic Notifications
Chat
Communication Management
Contact Database
Contact History
Contact Management
Custom Forms
Customizable Branding
Customizable Templates
Data Import
Data Import/Export
Email Templates
Event Scheduling
Event Triggered Actions
Forms Management
Instant Messaging
Keyword Tracking
Lead Assignment
Lead Capture
Mobile Alerts
Push Notifications
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
Remote Access
Remote Monitoring
Reporting & Statistics
Risk Alerts
SMS Integration
SMS Marketing Managment
Scheduling
Subscription Management
Survey Management
Surveys & Feedback
Third Party Integration
User Management
Volunteer Management
Widgets
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Alerts / Escalation
Analytics
Auto-Responders
Automatic Notifications
Chat
Communication Management
Contact Database
Contact History
Contact Management
Custom Forms
Customizable Branding
Customizable Templates
Data Import
Data Import/Export
Email Templates
Event Scheduling
Event Triggered Actions
Forms Management
Instant Messaging
Keyword Tracking
Lead Assignment
Lead Capture
Mobile Alerts
Push Notifications
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
Remote Access
Remote Monitoring
Reporting & Statistics
Risk Alerts
SMS Integration
SMS Marketing Managment
Scheduling
Subscription Management
Survey Management
Surveys & Feedback
Third Party Integration
User Management
Volunteer Management
Widgets
Visit WebsiteCompare App

TextMarks Feature Reviews

25 reviewers had the following to say about TextMarks's features:

Valerio Pisell

Send Messages Easy

2018-02-23

It has allowed us to send massive sms text messages at once and retain our customers with SMS marketing

Pros

It also offers connection via API which allows easy integration with other IT solutions.

Cons

There are restrictions for the management of the database, but it is understandable because they must follow regulations to avoid sending spam.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan Tse

Textmarks is a great product and a great team. Easy to use and account managers explained very well

2018-01-16

Serves exactly the purpose we need it for, which is to send out notifications in real-time as an alternative to email.

Pros

- Great alternative to email communication - Easy to send out messages, not too much clutter on the website to send out messages - Ability to schedule out messages ahead of time - Very mindful of customers opting in so that it can't be used as spammy marketing tool - Awesome team of people for customer support - Reliable, works every time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie Coleman

Affordable Text marketing

2018-10-02

This is a perfect solution for my small business clients who want to not only give their customers offers, but just keep in contact with them.

Pros

Super simple to use and schedule multiple texts in advance. Love the auto-responds as well.

Cons

I don't really have any cons to report as TextMarks works well for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Claudia Caballero

great customer service

2018-10-02

So far it's been great.

Pros

The most important feature to me is affordability and customer service.

Cons

Not flexible with 2-way communication, people can't contact me via this text system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Lowe

Capturing Interest

2019-10-16

I also interacted once through online chat with anothr rep.

Pros

Being able to leverage electronic documents with unlimited distribution while capturing contact data from interested parties has been invaluable in building our client base.

Cons

When I go to obtain the data, rather than displaying a time stamp with date and zulu time, it presents it as "5 hours ago," or "3 days ago," or "2 weeks ago," rtc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Noel Thompson

Church Member Use.

2020-08-05

Great. The customer service is always exceptional.

Pros

Great to contact hundreds of people through one message.

Cons

Wish there was an app, or the app would be easier to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David Mach

Convenience at your fingertips

2018-10-02

Our idea behind integrating texmarks into our real-time bus arrival information is that we want everyone to be able to utilize this new capability without owning smartphone.

Pros

The layout is very easy to follower for our senior riders.

Cons

Sometimes, there is a delay in getting the messages. This could be due to cellphone signal

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Ioffe

Great team, easy-to-set-up product

2020-07-30

Pros

Really easy-to-use API, plus very quick customer service.

Cons

Interface is a bit confusing, could use a refresh.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay Weygandt

Useful and reliable

2018-11-27

Easy to use and great responsive customer service.

Pros

It is useful and reliable and allows me to set up keywords as I need to.

Cons

Takes several steps to change an automatic message for a keyword

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chelsey Randall Finigan

Amazing Customer Support

2019-01-05

Textmarks as a platform is extremely well put together and user friendly. The dashboard is easy to navigate and software is incredibly responsive.

Pros

Ease of use and responsive platform. Customer support team is extremely helpful and available.

Cons

There is nothing that comes to mind. The team behind this platform makes it top notch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin Funk

Power and reliability

2020-10-12

TextMarks is a great team to work with. They are always prompt to answer questions and offer a solid and reliable service at a reasonable price.

Pros

Everything that you can do in their dashboard can be done in the programmable API.

Cons

A few processes are still manual and need to wait for review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
maddy jack

Super easy to use and set up!

2018-03-06

Ease of use, quick communication, low cost.

Pros

Quick learning curve, very easy to use.

Cons

No picture or video sending ability, very plain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Rahn

Excellent product support and very easy to use from a laptop or mobile device.

2018-01-19

Pros

Great tool to use when needing to communicate with a lot of people scattered in a large area. A real benefit to have on any project site that will effectively deliver a message and eliminate a lot of confusion.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Alan Bazard

Terrific service for Bike Events. Allows us to communicate safety and schedule information.

2017-10-17

Helps ensure safety for a bike ride.

Pros

- The ability to quickly communicate with majority of event participants (Update route information, Safety, reminders for routine daily schedule)

Cons

- All users must manually Opt-In. I know there are regulations that require this process, but it would be faster and ensure all riders are subscribed if we can load rider numbers from a spreadsheet from our registration. - We'd like to be able to send pictures or map graphics to group subscribers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy Thornton

Simple Way to Send Mass Texts

2020-02-14

We needed an easy way to send out mass text messages in case of emergencies or weather events.

Pros

It's been very easy to maintain and to my knowledge, we've never had any issues using it.

Cons

The interface is somewhat antiquated.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Clint Eastman

First timer

2018-10-03

Pros

The flexibility to build out the software is a way which allows for optimal functionality.

Cons

Using the software a means for emergency communication versus a marketing tool means we would prefer to have a higher amount of groups with a smaller amount of text messages without having to upgrade the 'package'.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon Simmons

Easy Communications with out Church Family

2018-10-02

Truly no complaints during all this time.

Pros

As well as the option to schedule messages.

Cons

I wish there was an app to easily send out texts to members.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Javis

Textmark quality

2020-08-20

Very appreciative

Pros

My ability to monitor from my phone.

Cons

When a person has to pay when inputting data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew Harrison

Quality Mass Text Service

2020-10-26

Pros

This software is easy to use and makes mass communications with the families of my church painless.

Cons

Changing the some of the admin privileges and settings could be easier so that you are more quickly able to transfer this responsibility to someone else within your organization.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Recreational Facilities and Services company, 51-200 employees)

Textmarks use

2018-10-02

For our use, Textmarks works very well

Pros

Ease of use. Texts are sent out promptly

Cons

Would like more characters per message and not have to send multiple messages

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Garrett Wright

Easy to learn and use. I had some trouble working with the customer database.

2017-10-17

Marketing and getting information out to guests who opted in.

Pros

I like the ease of use and the streamlined process to send a message. If I am in a pinch with time, I can easily get the broadcast out.

Cons

I dislike the functionality or lack thereof with the database. I wish I could easily search and remove numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel Mohorn

Easy Street Marketing Tools

2020-08-04

Very easy to onboard and get out to the team to start using!

Pros

Ease of use, the ability for customers to quickly opt in to get more messages, the ability to have multiple campaigns going on at once

Cons

The inability to send pictures, but you can find multiple ways to get around that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Fleming

textmarks review

2018-11-27

It is a good way to contact some of our best customers for quick deals or reminders of events coming up.

Pros

Easy to get signed up, easy to use.

Cons

I always forget to use it! It is one more thing to remember to encourage customers to sign up for....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrea Schulz, MHRM

Easy Implementation and Use

2020-08-05

We have been able to quickly reach a broader segment of our organization that does not regularly access their emails or HR self-service portal for important announcements, which has significantly improved team member and leadership communication.

Pros

What I like best about TextMarks is how easy it is to use and the implementation was quick.

Cons

There have been a few instances where the uploading and syncing of CSV files has been challenging. One time I was told it was a system error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jade Schuck

Very standard SMS platform

2018-05-02

Pros

If you aren't sending thousands upon thousands of messages a month, this platform will get the job done at a lower rate than many others on the market.

Cons

Lacks many of the features that other platforms offer, like drip messages or the ability to add in images.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more