TextUs Reviews

TextUs

SMS platform for sales, recruiting & customer service teams

4.8/5 (82 reviews)

Pros
  • This is a great product to increase communication to your employees or applicants.
  • With TextUs, your communication with others business-minded people will be at much higher level.
  • I used this software with my previous recruiting job. It was simple to use for both the recruiter and candidate.
  • I really enjoy the extension that works inside of my salesforce account. We are able to get a lot higher response rates when we use textus.
Cons
  • The cost. It is ridiculous, even though it is meant for serious business people.
  • The app was difficult to track for metrics as it did not communicate with our internal CRM at the time.
  • There were limited features compared to other products. We were constantly changing the group we wanted to text.
  • No cons at this time. As long as you have a mobile number this is a great tool. The customer support and sales team have been a huge help with any issues I run into, so they are the reason there is no cons!
97%
recommended this to a friend or a colleague
Abbe Pruitt

Improve employee communication with TextUs

Used occasionally for free trial
Reviewed 2019-07-26
Review Source: Capterra

Pros
This is a great product to increase communication to your employees or applicants.

Cons
There were limited features compared to other products. We were constantly changing the group we wanted to text.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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TextUs

SMS platform for sales, recruiting & customer service teams

Ryan Tierney

Very Easy To Use

Used weekly for less than 6 months
Reviewed 2018-10-18
Review Source: GetApp

Pros
I really enjoy the extension that works inside of my salesforce account. We are able to get a lot higher response rates when we use textus.

Cons
No cons at this time. As long as you have a mobile number this is a great tool. The customer support and sales team have been a huge help with any issues I run into, so they are the reason there is no cons!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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TextUs

SMS platform for sales, recruiting & customer service teams

Anonymous

Simple to Use Software

Used monthly for 6-12 months
Reviewed 2019-07-29
Review Source: Capterra

Pros
I used this software with my previous recruiting job. It was simple to use for both the recruiter and candidate.

Cons
The app was difficult to track for metrics as it did not communicate with our internal CRM at the time.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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TextUs

SMS platform for sales, recruiting & customer service teams

Anonymous

Perfect choice for business people

Used monthly for less than 6 months
Reviewed 2019-06-24
Review Source: Capterra

Pros
With TextUs, your communication with others business-minded people will be at much higher level.

Cons
The cost. It is ridiculous, even though it is meant for serious business people.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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TextUs

SMS platform for sales, recruiting & customer service teams

Kyle Minton

Rating only

Used daily for free trial
Reviewed 2017-12-27
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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TextUs

SMS platform for sales, recruiting & customer service teams

Lin Jo

Rating only

Reviewed 2018-06-26
Review Source: GetApp

Rating breakdown

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TextUs

SMS platform for sales, recruiting & customer service teams

David Folwell

Rating only

Reviewed 2017-10-31
Review Source: GetApp

Rating breakdown

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TextUs

SMS platform for sales, recruiting & customer service teams