This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Truly

Professional business calling and routing for mobile devices

learn more

Truly Alternatives

How do Truly alternatives compare?

3CX and SuperReceptionist stand out as its top competitors based on similarity, popularity and user reviews. When comparing Truly to its top 100 alternatives, Salesforce Sales Cloud has the highest rating, with monday.com as the runner-up, and Truly ranking 78th place. Salesforce Sales Cloud has the most reviews with a total of 15,940, while Truly has 17. Users say Salesforce Sales Cloud tops the list for value for money followed by Pipedrive, while Truly comes in 78th. Users also say Salesforce Sales Cloud and Pipedrive are the easiest to use, while Truly takes 66th place.

What are the top 5 alternatives to Truly?


Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Truly

3CX

4.5
(233)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

31

79

60

features in common

31

features in common

3CX's unique features

  • Video Call Recording

  • Service Level Agreement (SLA) Management

  • Real-Time Chat

  • Real-time Consumer-facing Chat

Truly's unique features

  • Goal Setting / Tracking

  • API

  • SMS Messaging

  • Telemarketing Management

Starting from

350

Value for money

4.3

0.3

4.0

What users say about 3CX's value for money

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.

Jimmi N.

SuperReceptionist

3.8
(5)

Reception service and contact center with multi-agent access

Features

Total

16

25

60

features in common

16

features in common

SuperReceptionist's unique features

  • Summary Reports

  • Voice Mail

  • Mobile Alerts

  • Secure Login

Truly's unique features

  • Data Management

  • Call Disposition

  • Ring Groups

  • Call Conferencing

Bitrix24

4.0
(467)

100% free CRM, collaboration and communication tool suite

Features

Total

42

356

60

features in common

42

features in common

Bitrix24's unique features

  • Pipeline Management

  • Configurable Workflow

  • Event Management

  • Issue Scheduling

Truly's unique features

  • On-Demand Recording

  • Recording

  • Assessment Management

  • Call Queues

Starting from

$24/month

Value for money

4.2

0.2

4.0

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Dialpad

4.3
(412)

Cloud communications system for enterprises

Features

Total

39

82

60

features in common

39

features in common

Dialpad's unique features

  • Online Voice Transmission

  • Communication Management

  • Speech Recognition

  • Automated Routing

Truly's unique features

  • Telemarketing Management

  • API

  • Recording

  • Lead Management

Starting from

$15

Value for money

4.4

0.4

4.0

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Features

Total

33

65

60

features in common

33

features in common

Freshcaller's unique features

  • Outbound Call Center

  • Computer Telephony Integration

  • Scheduled Recording

  • Employee Activity Monitoring

Truly's unique features

  • Recording

  • Learning Paths/Tracks

  • Lead Management

  • File Transfer

Starting from

$15/month

Value for money

3.7

0.3

4.0

What users say about Freshcaller's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

Kixie PowerCall

4.8
(152)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

36

74

60

features in common

36

features in common

Kixie PowerCall's unique features

  • Preview Dialer

  • Real Time Monitoring

  • Call Scheduling

  • Multiple Scripts

Truly's unique features

  • Conversion Tracking

  • Learning Paths/Tracks

  • Onboarding

  • Telemarketing Management

Starting from

$29/month

Value for money

4.7

0.7

4.0

What users say about Kixie PowerCall's value for money

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Ring4

4.5
(15)

Second phone number app for texting and calling

Features

Total

26

46

60

features in common

26

features in common

Ring4's unique features

  • Tagging

  • Remote Access/Control

  • Multi-Participant Screen Sharing

  • HD Audio

Truly's unique features

  • Alerts/Notifications

  • Data Management

  • Audio / Video Conferencing

  • Lead Management

Starting from

$9.99/month

Value for money

4.5

0.5

4.0

What users say about Ring4's value for money

I love love love this product. It is helping me communicate with customers in other countries easily.

TC

Tasha C.

Unfortunately I get many spam calls on my regular cell number because it is listed on the web. By changing to a Ring 4 number I am able to block all these spam calls.

DW

David W.

GoToConnect

4.5
(574)

The first-ever truly unified voice and video solution.

Features

Total

38

91

60

features in common

38

features in common

GoToConnect's unique features

  • Multiple Scripts

  • Scheduled Recording

  • Third Party Integrations

  • Voice Mail

Truly's unique features

  • Telemarketing Management

  • Learning Paths/Tracks

  • Goal Setting / Tracking

  • Onboarding

Starting from

$19.95/month

Value for money

4.5

0.5

4.0

What users say about GoToConnect's value for money

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

CloudTalk

4.6
(210)

Cloud-based call center software for sales and support teams

Features

Total

45

140

60

features in common

45

features in common

CloudTalk's unique features

  • Voice Customization

  • Campaign Analytics

  • Support Ticket Management

  • Voice Mail

Truly's unique features

  • Onboarding

  • Assessment Management

  • Email Management

  • Dashboard

Starting from

$20/month

Value for money

4.4

0.4

4.0

What users say about CloudTalk's value for money

Our general impression of CloudTalk is quite positive and are so far very happy with the switch. I would recommend CloudTalk to any business looking to solve all things business phone related.

Swati M.

Top point the dashboard they provide is perfect and it gives you the control you need in order to analyze better your calls and get better results.

IL

Iliana L.

RingCentral MVP

4.2
(880)

RingCentral MVP - Message, Video, Phone

Features

Total

40

68

60

features in common

40

features in common

RingCentral MVP's unique features

  • Multiple Parties

  • Online Voice Transmission

  • Single Sign On

  • Communication Management

Truly's unique features

  • Goal Setting / Tracking

  • Dashboard

  • Performance Management

  • Onboarding

Value for money

4.0
4.0

What users say about RingCentral MVP's value for money

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

AT

Alec T.

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

AR

Anonymous Reviewer

Acefone

4.9
(26)

A phone system trusted by modern businesses

Features

Total

32

62

60

features in common

32

features in common

Acefone's unique features

  • Multiple Parties

  • Caller ID

  • Real Time Data

  • Real Time Reporting

Truly's unique features

  • Goal Setting / Tracking

  • Lead Management

  • Data Management

  • Dashboard

Starting from

$9.99/month

Value for money

5.0

1.0

4.0

What users say about Acefone's value for money

A substantial and marvelous experience with Acefone, they have a knowledgeable, well informed and friendly team that are always accessible to help.

SA

Shakeel A.

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.

NB

Navin B.

InfoFlo

4.5
(83)

All-in-One CRM Software Solution

Features

Total

34

126

60

features in common

34

features in common

InfoFlo's unique features

  • Voice Mail

  • Inbound Call Center

  • Multiple Parties

  • Data Import/Export

Truly's unique features

  • Gamification

  • Collaboration Tools

  • Onboarding

  • SMS Messaging

Value for money

4.6

0.6

4.0

What users say about InfoFlo's value for money

The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.

JH

Janet H.

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

Aircall

4.3
(225)

Phone system for support and sales teams

Features

Total

34

102

60

features in common

34

features in common

Aircall's unique features

  • Purchasing & Receiving

  • Activity Tracking

  • Real Time Monitoring

  • Voice Customization

Truly's unique features

  • Conversion Tracking

  • Lead Management

  • Onboarding

  • Dashboard

Starting from

$30/month

Value for money

4.1

0.1

4.0

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

VirtualPBX

4.8
(22)

Trusted VoIP for any office, anywhere.

Features

Total

37

68

60

features in common

37

features in common

VirtualPBX's unique features

  • Caller Profiles

  • Caller ID

  • Chat/Messaging

  • Communication Management

Truly's unique features

  • Customer Accounts

  • Help Desk Management

  • API

  • Gamification

Starting from

$14.99/month

Value for money

4.8

0.8

4.0

What users say about VirtualPBX's value for money

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.

CM

Christi M.

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.

Dany H.

Talkroute

4.4
(14)

Virtual phone system for communicating with customers

Features

Total

21

36

60

features in common

21

features in common

Talkroute's unique features

  • Caller ID

  • Remote Access/Control

  • Softphone

  • Online Voice Transmission

Truly's unique features

  • SMS Messaging

  • Call List Management

  • Onboarding

  • Meeting Management

Starting from

$19/month

Value for money

3.9

0.1

4.0

What users say about Talkroute's value for money

We have been using Talkroute for a few months and it has been awesome.

JL

Jeremy L.

Talkroute uses traditional PSTN (public switched telephone network) call forwarding and every call has been reliable with perfect quality. Never going back to VOIP.

JT

Jake T.

Spoke Phone

4.7
(42)

Turn mobile phones into a cloud business phone system / PBX.

Features

Total

23

46

60

features in common

23

features in common

Spoke Phone's unique features

  • Unified Communications

  • Real-time Updates

  • Purchasing & Receiving

  • Voice Customization

Truly's unique features

  • SMS Messaging

  • Call List Management

  • Onboarding

  • Open Database Design

Starting from

$99/month

Value for money

4.7

0.7

4.0

What users say about Spoke Phone's value for money

I also like the fact that this software is able to cross the borders between different team members no matter where in the world you are. Customer support is also superb and very friendly.

JP

Justine P.

Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.

SD

Stacey D.

Nextiva

4.2
(180)

Simplifying Business Communication

Features

Total

34

84

60

features in common

34

features in common

Nextiva's unique features

  • Third Party Integrations

  • 360 Degree Feedback

  • Drag & Drop

  • Transcripts/Chat History

Truly's unique features

  • Recording

  • API

  • SMS Messaging

  • CRM

Starting from

$18.95/month

Value for money

4.0
4.0

What users say about Nextiva's value for money

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.

CB

Christine B.

Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.

DB

Darek B.

Axiom

(0)

Axiom - Cloud-Based Contact Center Platform

Features

Total

34

72

60

features in common

34

features in common

Axiom's unique features

  • Video Call Recording

  • Purchasing & Receiving

  • Online Voice Transmission

  • SMS Marketing Managment

Truly's unique features

  • Conversion Tracking

  • CRM

  • Learning Paths/Tracks

  • Archiving & Retention

Zadarma

3.6
(34)

Business phone system for companies of all sizes

Features

Total

28

52

60

features in common

28

features in common

Zadarma's unique features

  • Website Integration

  • Manual Dialer

  • Multi-Channel Communication

  • Hotkeys

Truly's unique features

  • Telemarketing Management

  • Data Management

  • Call List Management

  • Conferencing

Starting from

$5/month

Value for money

3.7

0.3

4.0

What users say about Zadarma's value for money

Very good software works perfectly in Mexico. Customer Support is great in different languages.

EZ

Evgenia Z.

Fails all the time, terrible customer support, they take your money and then ask.

AR

Anonymous Reviewer

VoIPstudio

4.6
(26)

VoIPstudio: the no-hassle VoIP phone service for business

Features

Total

31

70

60

features in common

31

features in common

VoIPstudio's unique features

  • Real Time Reporting

  • Real Time Monitoring

  • Communication Management

  • Third Party Integrations

Truly's unique features

  • Goal Setting / Tracking

  • Dashboard

  • Lead Management

  • Telemarketing Management

Starting from

$4.99/month

Value for money

4.8

0.8

4.0

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

AR

Anonymous Reviewer

PhoneBurner

4.9
(143)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

33

107

60

features in common

33

features in common

PhoneBurner's unique features

  • Duplicate Detection

  • FTC Compliance

  • Non-Partisan

  • User Management

Truly's unique features

  • Conversion Tracking

  • Conferencing

  • Onboarding

  • Learning Paths/Tracks

Starting from

$149/month

Value for money

4.7

0.7

4.0

What users say about PhoneBurner's value for money

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

FusionWorks Business Phone Services

4.0
(2)

Mobile-Friendly, Hosted Business Phone Service

Features

Total

13

25

60

features in common

13

features in common

FusionWorks Business Phone Services' unique features

  • Live Chat

  • Monitoring

  • Activity Tracking

  • Computer Telephony Integration

Truly's unique features

  • Audio / Video Conferencing

  • Event Triggered Actions

  • Video Conferencing

  • Voicemail Transcription

Aline

5.0
(2)

Cloud-based VoIP phone system

Features

Total

29

51

60

features in common

29

features in common

Aline's unique features

  • Multi-User Collaboration

  • Online Voice Transmission

  • Call Center Integration

  • Caller ID

Truly's unique features

  • File Transfer

  • SMS Messaging

  • Data Management

  • API

Gong.io

4.8
(397)

Revenue Intelligence technology for sales teams

Features

Total

20

45

60

features in common

20

features in common

Gong.io's unique features

  • Visual Analytics

  • Content Management

  • Contextual Guidance

  • Chat Transcript

Truly's unique features

  • Lead Management

  • Open Database Design

  • Call Disposition

  • Call Logging

Value for money

4.7

0.7

4.0

What users say about Gong.io's value for money

Outstanding way to retain information discussed, study my own and other behaviors to improve. It's quickened our new hire on-boarding and improves direct coaching.

CA

Carole-Ann H.

Great and easy to use, great feedback and LOVE being able to read a transcript of the call.

EW

Emily W.

Refract

4.4
(24)

The sales training tool that identifies key mistakes

Features

Total

19

43

60

features in common

19

features in common

Refract's unique features

  • Video Management

  • Commenting/Notes

  • Feedback Management

  • Content Library

Truly's unique features

  • Call Queues

  • Meeting Management

  • Open Database Design

  • Call Center Management

Starting from

$50/month

Value for money

4.5

0.5

4.0

What users say about Refract's value for money

The software makes a trainers job like mine really effective and easier. It allows the learner to hear and see first hand what they are great at and equally what needs to improve and how.

AB

Audrey B.

Has much of the features of far more expensive competitors in this space that cost upwards of $20k-$30k. Support team is amazing - helpful - responsive - innovative.

Dan L.

Salesken

(0)

AI-based conversational intelligence tool for sales reps

Features

Total

11

25

60

features in common

11

features in common

Salesken's unique features

  • Sales Onboarding & Training

  • Graphical Data Presentation

  • Goal Management

  • Feedback Management

Truly's unique features

  • Call Disposition

  • Call Tracking

  • SIP Trunking

  • Training Management

MightyCall

3.7
(82)

Virtual Phone System for small businesses

Features

Total

28

55

60

features in common

28

features in common

MightyCall's unique features

  • Customer Database

  • Communication Management

  • Activity Tracking

  • Purchasing & Receiving

Truly's unique features

  • File Transfer

  • Lead Management

  • Data Management

  • Dashboard

Starting from

$29.99/month

Value for money

3.9

0.1

4.0

What users say about MightyCall's value for money

The UI is very nice on both the website and the phone app. I like the clean interface and the ability to get to the things that matter right away.

JA

Jaffer A.

We were able to do a lot of very nice things with our phone system to make us sound like a huge company. Customer service was always right on, quick, and friendly.

Timothy B.

Intulse

4.6
(93)

VoIP business phone system for organizations of all sizes

Features

Total

31

59

60

features in common

31

features in common

Intulse's unique features

  • Real Time Data

  • Interaction Tracking

  • Customizable Caller ID

  • Route Management

Truly's unique features

  • Goal Setting / Tracking

  • Lead Management

  • Onboarding

  • Dashboard

Starting from

$50/month

Value for money

4.8

0.8

4.0

What users say about Intulse's value for money

The call quality on the phones is great and as with the dashboard, the phones have so many useful features like call history, conferencing, park function and transferring calls to a 3rd party.

MM

Melissa M.

It is user friendly, reliable, and allows us to easily work remotely. The customer service provided by Intulse is fantastic, questions and requests are handled quickly.

SW

Sarah W.

Features

Total

24

46

60

features in common

24

features in common

Phone.com's unique features

  • Caller ID

  • HD Audio

  • File Sharing

  • Audio Calls

Truly's unique features

  • SMS Messaging

  • Audio / Video Conferencing

  • Call List Management

  • Training Management

Value for money

3.8

0.2

4.0

What users say about Phone.com's value for money

IP phone system for on-the-go small business owners - great features that can make you look like a full-fledged company. Prices are competitive, too.

CB

Craig B.

Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.

FG

Fernando G.

Talkdesk

4.6
(668)

The world's leading cloud-based contact center software.

Features

Total

34

96

60

features in common

34

features in common

Talkdesk's unique features

  • Real Time Data

  • Unified Communications

  • Contact Database

  • Voice Customization

Truly's unique features

  • Conversion Tracking

  • Conferencing

  • Onboarding

  • Dashboard

Value for money

4.5

0.5

4.0

What users say about Talkdesk's value for money

Good desktop app, user-friendly, good quality of sound, good customer service, integrated with Salesforce.

MJ

Maria Jose T.

It was on our main requirement and I'm really happy because it's 100% integrated. The other thing very important is the easy way to implement the solution.

AG

Anthony G.

Five9

4.2
(387)

Cloud contact and call center software

Features

Total

35

131

60

features in common

35

features in common

Five9's unique features

  • Voice Customization

  • Progressive Dialer

  • Support Ticket Management

  • Survey/Poll Management

Truly's unique features

  • Conversion Tracking

  • Learning Paths/Tracks

  • Data Management

  • Telemarketing Management

Starting from

$100/month

Value for money

4.0
4.0

What users say about Five9's value for money

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

Twilio

4.6
(249)

Voice and messaging for your web and mobile applications

Features

Total

26

77

60

features in common

26

features in common

Twilio's unique features

  • Purchasing & Receiving

  • Third Party Integrations

  • Polls/Voting

  • Unified Communications

Truly's unique features

  • Conferencing

  • Ring Groups

  • Open Database Design

  • Call Queues

Starting from

$0.01

Value for money

4.3

0.3

4.0

What users say about Twilio's value for money

Some of the support team at Twilio is okay. Some of them are the worst: Rude, unhelpful and stubborn and zero knowledge about their product and the industry they are part of.

OM

Or M.

Fantastic service for the money they ask. Twilio is a wonderful tool for building an infrastructure for making phone calls and sending SMS messages.

AR

Anonymous Reviewer

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Features

Total

21

48

60

features in common

21

features in common

SpitFire's unique features

  • Contact Database

  • Call Scripting

  • Campaign Analytics

  • Text to Speech

Truly's unique features

  • SMS Messaging

  • Call Queues

  • Audio / Video Conferencing

  • Call Tracking

Starting from

$70/month

Value for money

3.9

0.1

4.0

What users say about SpitFire's value for money

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

NS

Nate S.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

BH

Ben H.

OnSIP

4.7
(7)

Cloud-based softphone and voicemail platform

Features

Total

25

53

60

features in common

25

features in common

OnSIP's unique features

  • Interaction Tracking

  • Contact Database

  • Multi-Channel Communication

  • Live Chat

Truly's unique features

  • Help Desk Management

  • Data Management

  • Lead Management

  • Archiving & Retention

SureTel

5.0
(2)

Business VoIP service

Features

Total

28

52

60

features in common

28

features in common

SureTel's unique features

  • Customizable Reports

  • Caller ID

  • Unified Communications

  • Callback Scheduling

Truly's unique features

  • Archiving & Retention

  • Learning Paths/Tracks

  • Lead Management

  • Help Desk Management

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

26

68

60

features in common

26

features in common

VoiceShot's unique features

  • Multiple Scripts

  • Call Reminders

  • Voice Customization

  • Survey/Poll Management

Truly's unique features

  • Telemarketing Management

  • Data Management

  • Call List Management

  • Conferencing

Scalando

5.0
(1)

Unleashing the power of every company’s execution community

Features

Total

5

57

60

features in common

5

features in common

Scalando's unique features

  • Channel Analytics

  • Sales Reports

  • File Management

  • For Sales Teams/Organizations

Truly's unique features

  • Call Disposition

  • Call Tracking

  • VoIP

  • Training Management

Ooma Office

4.5
(108)

All-in-one VoIP solution for businesses of all sizes.

Features

Total

22

31

60

features in common

22

features in common

Ooma Office's unique features

  • Live Chat

  • Unified Communications

  • Chat/Messaging

  • Fax Management

Truly's unique features

  • Learning Paths/Tracks

  • Call Queues

  • Audio / Video Conferencing

  • Training Management

Starting from

$19.95/month

Value for money

4.6

0.6