Unduit Wireless Features

Unduit Wireless

Corporate mobile device management solution

4.83/5 (12 reviews)

Unduit Wireless Feature Summary

  • Audit Manager
  • CRM
  • Data Management
  • Internal Cost Allocation
  • Maintenance Utilities
  • Mobile Line Compatibility
  • Multiple Payment Options
  • Online Marketplace
  • Usage Reporting
  • Wallet

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Audit Trail
Auditing
Billing & Invoicing
Built-In Database
Customizable Reporting
Data Import
Data Import/Export
Data Storage Management
Data Verification
Data Visualization
Database Integration
Defect Tracking
Delivery Tracking
Employee Database
Expense Tracking
History Tracking
IT Asset Tracking
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Knowledge Base Management
Mobile Workforce Control
Order Management
Order Tracking
Pipeline Reports
Procurement Management
Product Data Management
Real Time Reporting
Repair Tracking
Reporting & Statistics
Secure Data Storage
Spend Control
Visual Analytics
Workflow Management
Learn moreCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Audit Trail
Auditing
Billing & Invoicing
Built-In Database
Customizable Reporting
Data Import
Data Import/Export
Data Storage Management
Data Verification
Data Visualization
Database Integration
Defect Tracking
Delivery Tracking
Employee Database
Expense Tracking
History Tracking
IT Asset Tracking
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Knowledge Base Management
Mobile Workforce Control
Order Management
Order Tracking
Pipeline Reports
Procurement Management
Product Data Management
Real Time Reporting
Repair Tracking
Reporting & Statistics
Secure Data Storage
Spend Control
Visual Analytics
Workflow Management
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Audit Trail
Auditing
Billing & Invoicing
Built-In Database
Customizable Reporting
Data Import
Data Import/Export
Data Storage Management
Data Verification
Data Visualization
Database Integration
Defect Tracking
Delivery Tracking
Employee Database
Expense Tracking
History Tracking
IT Asset Tracking
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Knowledge Base Management
Mobile Workforce Control
Order Management
Order Tracking
Pipeline Reports
Procurement Management
Product Data Management
Real Time Reporting
Repair Tracking
Reporting & Statistics
Secure Data Storage
Spend Control
Visual Analytics
Workflow Management
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Unduit Wireless Feature Reviews

10 reviewers had the following to say about Unduit Wireless's features:

Gina Leviness

One less thing to worry about

2019-07-23

Great Service. Questions always answered. Thankssupport team for your continued guidance and support.

Pros

Ease of use and very helpful customer service.

Cons

Nothing to report as a Con.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Faiza Sabeen

Drives value day one, on-boarded users in less than 2 wks, needs more apps on the platform

2019-07-23

Overall experience has been great. We are already starting to see business outcomes based on which we opted for the software i.e. Tighter device security compliance ( big for us), improved employee productivity and significant savings from buy-back and repair program

Pros

No upfront costs for software platform and pay as you go The apps based platform makes it very easy to use; we only did three one hour training sessions across various timezones for national roll out The software allows setup for offices spread nationally with support for virtual employees all over US Enhanced device security leading to audit compliance HOt swap overnight replacements of devices for our management was a must Lastly, massive savings from repairs and disposition of devices

Cons

However I can see how there is a need to add more apps to the ecosystem to drive end to end management of devices Not having an ability to integrate into our ticketing system yet Single Sign On will be very helpful in driving enhanced user experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave Iuliano

Great Interface

2019-07-25

Very easy to get used to, just a little adjusting.

Pros

Very straightforward interface, just like using apps on a mobile device.

Cons

Was a sudden switch, took just a little while to get oriented to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Cagney

Using Unduit as a Repair Service

2019-07-18

Pros

The new dashboard is very easy to navigate.

Cons

Sometimes the orders get confused or delayed, but that does not happen very often at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Kara Kelley

Review for Unduit

2019-07-24

Unduit was very efficient with communication

Pros

very professional and the quality of the repairs were good

Cons

took alittle longer than expected to receive device returned

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Geoff Blalock

IDI Distributors, Inc.

2019-07-18

Great web interface. Minimum effort.

Pros

I like the ease of use of the web portal. I can send a label to a branch office and the process of completing the repairs and shipping the device is handled by the employees at the branch. I don't have to micromanage.

Cons

I'm struggling to find something I like least. So far this is a great tool for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alok Jhamnani

Excellent Total Customer Experience

2019-07-24

Pros

- Full Life Cycle View - Point of Contact at all steps - Economical - Intuitive - Excellent back-end support

Cons

Nothing yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Peter Nguyen

Unduit Return

2019-07-23

Pros

The ease of use of the GUI on the website.

Cons

It is very easy to use.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Traci Centofanti

If you can't get to an Apple Store....

2019-07-23

Repairs and battery replacements are quick and easy.

Pros

It has a great GUI and is extremely easy to use

Cons

There isn't anything I don't like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek Mouriz

Absolute game changer!

2019-07-22

They make the logistics of gettings devices to and from repair centers easy and cost-effective.

Pros

Makes it extremely easy to track devices being repaired and also keep track of the cost center that needs to be charged for the repair.

Cons

Honestly, there is nothing I would change, I just wish end-users would stop breaking devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more