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User.com
The engine of growth. An all in one solution for user data.
(39)
User.com Pricing, Features, Reviews and Alternatives
User.com FAQs
Q. Who are the typical users of User.com?
Q. What languages does User.com support?
Q. Does User.com support mobile devices?
Q. What other apps does User.com integrate with?
User.com integrates with the following applications:
Wix, Google Forms, Drupal, Adobe Commerce, Google Analytics 360, FreshMail, FullContact, Calendly, CoreCommerce, Pinnacle Cart, PrestaShop, Zapier, Instapage, Gmail, Segment, Airtable, Google Workspace, Trello, Google Drive, ekmPowershop, Zoom Meetings, Shift4Shop, Woodpecker, WordPress, Twitter/X, Stripe, Salesforce Sales Cloud, Squarespace, Slack, Stripe Billing, Typeform, Weebly, Kajabi, Meta for Business, 1ShoppingCart, Google Calendar, Mailchimp, Twilio, Joomla, Intercom, BigCommerce, Shopify
User.com product overview
What is User.com?
The platform has been designed to deliver modern and user-friendly solutions for business - it’s one interface for the entire company. Marketing, sales and customer service teams from around the world use this software to:
Key benefits of using User.com
Automated, behavior triggered communication lets you completely automate the entire sales process. For example: If one of your visitors uses Spanish and comes from referrer X welcome him with a custom live chat message in Spanish, plus you can even mention the site they came from among many other usage of real time data.
User.com is much cheaper than similar platforms on the market plus a free 14-day trial if you're looking for a new option.
Increase conversion with behavior learning patterns of your users - detect hesitation and approach them in a timely and elegant way.
Detect the most engaged and promising prospects with user scoring. Scoop them off the top and turn them into your promoters.
A powerful all in one solution for anything related to user data. Combine user tracking and integrated live chat and chatbots, marketing automation, call center, help desk, email marketing and more, to accomplish anything you need with powerful and consistent communication across all platforms. Get a free trial: https://bit.ly/User-Marketing-Automation
Typical customers
Platforms supported
Support options
Training options
Not sure about User.com? Compare it with a popular alternative
User.com
Starting from
No pricing info
Starting from
39
/user
Per month
User.com pricing information
Value for money
4.6
/5
36
Starting from
No pricing info
Pricing options
Value for money contenders
User.com features
Functionality
4.4
/5
36
Total features
181
28 categories
Most valued features by users
Functionality contenders
User.com users reviews
Overall Rating
4.6
/5
36
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.67/10
28
5
1
0
2
Izabela H.
Volkan O.
Volkan O.
Overall rating contenders
Marcin J.
Automotive, 11-50 employees
Used daily for 1-2 years
Review source
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If you know basics of Google Tag Manager, User.com is a very flexible tool that can broaden your range of possibilities when it comes to marketing efforts. For marketing teams in startups, it's a great way to do more things without waiting for IT team to do it for you.
Some features aren't so flexible as they could be.
Thank you so much for taking the time to leave us this amazing review. It's a pleasure to work together with you.
Jakub N.
Marketing and Advertising, 501-1,000 employees
Used daily for 6-12 months
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I was truly satisfied we chose User.com. It wasn't easy to learn, but it was a profitable investment. Make sure you share your know-how with your team so that you're not the only one who understands what's going on under the hood.
Well, it's their support. I had to spend dozens of hours configuring it and creating well-working automation rules. At that time, I had lots of questions. Too often I heard "it's not possible at the moment", but many times I got five-star assistance, including some extra debugging and programming tips. But in fact, the tool itself does its job very well and if I had to choose the app for marketing automation, I would probably pick User.com again. It has many useful features, they are working perfectly.
It has a quite steep learning curve, so you need to invest some time first to learn what you can and what you can't do. It lacks of some basic functions, like subscription management for email subscribers; it also does not let you copy and paste automation blocks, so you often have click, and click, and click…
Eldar G.
Computer Software, 51-200 employees
Used daily for less than 6 months
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It is an all-in-one solution so you don't have to use many other tools. Also, it has an amazing customer support team.
Our team of 100 people has been using User.com for 5 months now. We spent a lot of time and resources integrating User.com with our process and tools. But we had to move away from User.com. That's why:- UX is terrible, even for experienced support people it's hard to navigate or find something, yes we used Intercom and Zendesk so we can easily compare them;- complicates very simple processes, so we...
Verified reviewer
Accounting, 1-10 employees
Used daily for less than 6 months
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I'm really content with using User.com, marketing automation and email marketing work really well. Software is easy to use, but if you can't do something by yourself their customer service is always happy to help.
User.com is really easy to use and have a lot of features. Marketing automation works really well and have great capabilities. Implementation is really easy and onboarding is great.
There could be more nice-looking templates to build emails and pop-ups.
Kyrylo T.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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Feature-rich software with great automation potential and superb support team. I was impressed when their customer success officer noticed a technical mistake in my automation setup, notified me, and fixed the issue before it messed up my email campaign.
User.com automation may be difficult to configure as you need to plan the whole flow ahead. It's not as intuitive as on Intercom, but it can automate more processes in your team and provide you with more insight into the relations with your customers and users.
Highly appreciate your review and your thoughts about our product Kyrylo including working together on a case study! It has been fantastic to hear your thoughts and feedback about how you're able to use the platform to save so much time!
Common User.com comparisons
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