This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

User.com

The engine of growth. An all in one solution for user data.

learn more

User.com Alternatives

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
Just details about features

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.1

4.6

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

104

190

210

features in common

104

features in common

LiveAgent's unique features

  • Computer Telephony Integration

  • Email Alerts

  • Assignment Management

  • Data Migration

User.com's unique features

  • Analytics/ROI Tracking

  • Purchasing & Receiving

  • Client Database

  • Task Management

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.5

4.6

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

81

195

210

features in common

81

features in common

Salesforce Service Cloud's unique features

  • Prioritization

  • Fixed Asset Management

  • Routing

  • Screen Sharing

User.com's unique features

  • Reminders

  • Knowledge Management

  • Response Management

  • Mass Texting

SharpSpring

4.6
(684)

Affordable marketing automation for all business sizes

Pricing

Starting from

$399/month

Value for money

4.6
4.6

What users say about SharpSpring's value for money

For the price, its an outstanding product. Its much more feature rich than some of the other low budget options, and loaded with functionality that most small and mid sized business can use.

EP

Eileen P.

It's been a super easy add on to our services since the tool is so robust and we have another revenue opportunity through various ways we can service our clients with the software.

MT

Mindy T.

Total

91

114

210

features in common

91

features in common

SharpSpring's unique features

  • Customer Profiles

  • Promotions Management

  • Video Conferencing

  • Preview Functionality

User.com's unique features

  • Time Zone Tracking

  • Cataloging/Categorization

  • Self Service Portal

  • Queue Management

LiveChat

4.7
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

Pricing

Starting from

$16/month

Value for money

4.5

0.1

4.6

What users say about LiveChat's value for money

I am user of LiveChat for 3-4 years and i love this chat tool over all others. It has great features, very intuitive and user friendly interface, and above all great pricing structure.

VK

Varinder K.

Our sales conversion rate had skyrocketed on our website and we couldn’t be happier. The price is just amazing for the benefits offered by the LiveChat.

SA

Sardor A.

Total

70

94

210

features in common

70

features in common

LiveChat's unique features

  • Two-Factor Authentication

  • Labeling

  • Macros/Templated Responses

  • Support Ticket Tracking

User.com's unique features

  • Mobile Retargeting

  • Segmentation

  • MMS

  • Drag & Drop

ActiveCampaign

4.6
(1,2k)

Email Marketing, Marketing Automation, CRM/Sales Automation

Pricing

Starting from

$9/month

Value for money

4.5

0.1

4.6

What users say about ActiveCampaign's value for money

Overall, if you can put the time in training, the platform is great as an automated email platform - despite it's price. I really like the automations flexibility and quick to use of templates.

Gregory G.

And, you know... an email that doesn´t get to my suscribers is like loosing money out of my pocket. So, I´me really happy the way they´re handling things on this department.

Néstor M.

Total

91

111

210

features in common

91

features in common

ActiveCampaign's unique features

  • Preview Functionality

  • Social Performance Management

  • Location Tracking

  • Subscription Management

User.com's unique features

  • Automated Routing

  • Social Promotion

  • Queue Management

  • Mobile Coupons

Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Pricing

Value for money

4.2

0.4

4.6

What users say about Conversational Cloud's value for money

The software itself works well, but there are other more cost effective options out there.

JT

Jason T.

Overall, the return on investment here is HUGE.

TH

Thomas H.

Total

58

74

210

features in common

58

features in common

Conversational Cloud's unique features

  • Negative Feedback Management

  • Intent Recognition

  • AI/Machine Learning

  • Contextual Guidance

User.com's unique features

  • Social Marketing

  • Customer Journey Mapping

  • Customer Surveys

  • Call Monitoring

HappyFox Chat

4.5
(17)

Premium live chat software

Pricing

Starting from

$29.99/month

Value for money

4.5

0.1

4.6

What users say about HappyFox Chat's value for money

For the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.

Yashasvi A.

We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move.

NC

Nicola C.

Total

19

19

210

features in common

19

features in common

HappyFox Chat's unique features

  • No unique features

User.com's unique features

  • Multi-Company

  • Call Logging

  • Customizable Forms

  • Template Management

ProProfs Chat

4.8
(49)

Live chat software for websites

Pricing

Starting from

$9/month

Value for money

4.7

0.1

4.6

What users say about ProProfs Chat's value for money

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

I think it's a very competitively priced chat solution system and at the same time it provides the rich user experience and enterprise level solution with great UI.

RS

Richard S.

Total

25

30

210

features in common

25

features in common

ProProfs Chat's unique features

  • Callback Scheduling

  • User Profiles

  • Geolocation

  • Screen Sharing

User.com's unique features

  • Sales Analytics

  • Campaign Scheduling

  • Image Library

  • Signature Management

HelpOnClick

4.6
(10)

Live Chat Software and Virtual agent for SMBs

Features

Total

39

46

210

features in common

39

features in common

HelpOnClick's unique features

  • Virtual Assistant

  • Screen Sharing

  • Historical Reporting

  • SSL Security

User.com's unique features

  • Appointment Management

  • @mentions

  • Customer Surveys

  • Conditional Logic

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

Pricing

Starting from

$21/month

Value for money

4.7

0.1

4.6

What users say about LiveHelpNow's value for money

Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

JT

JASON T.

Wow easy to use and great support. Our costumers are very happy about the service.

RP

Roger P.

Total

68

97

210

features in common

68

features in common

LiveHelpNow's unique features

  • SMS Messaging

  • Categorization/Grouping

  • Workflow Configuration

  • Appointment Scheduling

User.com's unique features

  • Reminders

  • Knowledge Management

  • Real Time Reporting

  • Dynamic Content

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

Features

Total

34

47

210

features in common

34

features in common

Acquire's unique features

  • Video Support

  • Remote Access/Control

  • Data Visualization

  • Onboarding

User.com's unique features

  • Audience Targeting

  • Sales Reports

  • Signature Management

  • Lead Nurturing

Comm100 Live Chat

4.7
(102)

Free Live Chat Software with Unlimited Users and Chats

Pricing

Value for money

4.5

0.1

4.6

What users say about Comm100 Live Chat's value for money

Great Company-Great Service- Very cost effective.

RC

Russell C.

At Africa Sunset Travel Solutions, COMM100 is simply indispensable despite its high monthly costs.

AR

Anonymous Reviewer

Total

71

104

210

features in common

71

features in common

Comm100 Live Chat's unique features

  • Video Chat

  • Assignment Management

  • Customizable Questions

  • Video Conferencing

User.com's unique features

  • Reminders

  • Knowledge Management

  • Pre-Configured Bot

  • Real-Time Chat

Smartsupp

4.7
(253)

Smartsupp is Free Live Chat with visitor recording

Pricing

Starting from

$10/month

Value for money

4.5

0.1

4.6

What users say about Smartsupp's value for money

Awesome experience overall and well worth the cost.

MD

Matthew D.

Great price (although they have uploaded a little :-) ).

FM

Fernando M.

Total

33

36

210

features in common

33

features in common

Smartsupp's unique features

  • Question Library

  • Design Management

  • Ratings / Reviews

User.com's unique features

  • Multiple User Accounts

  • Campaign Scheduling

  • Customer Service Analytics

  • Lead Nurturing

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

Features

Total

39

46

210

features in common

39

features in common

REVE Chat's unique features

  • Video Support

  • Video Streaming

  • Call Transfer

  • Call Routing

User.com's unique features

  • Appointment Management

  • @mentions

  • Social Promotion

  • Customer Database

Marketo Engage

4.2
(593)

Marketing automation for digital marketers

Pricing

Starting from

$895

Value for money

3.8

0.8

4.6

What users say about Marketo Engage's value for money

It also has many customizable or repeatable processes embedded within it. With the correct process set up within your software, marketo is the best use of your money for martech.

AR

Anonymous Reviewer

They have tips and guides for their products. Though ofcourse the price is costly compared to other email automation or newsletter creation that can be accessed or used at no cost.

ML

Maria Lenin L.

Total

64

84

210

features in common

64

features in common

Marketo Engage's unique features

  • Campaign Planning

  • Opportunity Management

  • Conversion Rate Optimization

  • Multi-Channel Management

User.com's unique features

  • Customer Support

  • Cataloging/Categorization

  • Communication Management

  • Lead Generation

Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

Pricing

Starting from

90/month

Value for money

4.4

0.2

4.6

What users say about Userlike's value for money

It is a value for money solution with simple and elegant design. The apps for windows and android are very helpful.

NS

Nikolaos S.

Userlike is a great software for startups working on a budget. It does have its cons (more about that below), but the overall value for money we get from Userlike makes this a clear recommendation.

Christoph K.

Total

40

50

210

features in common

40

features in common

Userlike's unique features

  • Virtual Assistant

  • SMS Messaging

  • Negative Feedback Management

  • Real-time Conversations

User.com's unique features

  • Response Management

  • Campaign Scheduling

  • Visitor Management

  • List Management

Acobot

4.9
(31)

Self-learning conversational AI for lead nurture on websites

Pricing

Starting from

$29/month

Value for money

4.8

0.2

4.6

What users say about Acobot's value for money

Acobot is a great four-in-one deal: It engages users, clarifies their queries, decreases support costs, and increases conversion rates.

RS

Rakesh S.

Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue.

LS

Lon S.

Total

27

57

210

features in common

27

features in common

Acobot's unique features

  • Intent Recognition

  • Promotions Management

  • Website Management

  • Templates

User.com's unique features

  • Search Marketing

  • Sales Reports

  • Purchasing & Receiving

  • Customer Experience Management

Interakt

5.0
(4)

Supercharged Customer Engagement and Support platform.

Features

Total

48

54

210

features in common

48

features in common

Interakt's unique features

  • Workflow Configuration

  • Widgets

  • Macros/Templated Responses

  • FAQ

User.com's unique features

  • Manual Dialer

  • Pipeline Reports

  • Lead Qualification

  • Workflow Management

Net-Results

4.6
(33)

Marketing automation platform for mid-market companies

Pricing

Starting from

$800

Value for money

4.7

0.1

4.6

What users say about Net-Results' value for money

Great support, included in price and functionality. Much better than - Marketo, Pardot, HubSpot.

David B.

We've been on the hunt for a while for a powerful MA solution, that was easy to use, and priced for a small marketing team.

Ken B.

Total

75

95

210

features in common

75

features in common

Net-Results' unique features

  • Data Mapping

  • Real-time Updates

  • Multi-Campaign

  • Task Scheduling

User.com's unique features

  • For Developers

  • Cataloging/Categorization

  • Communication Management

  • Real-Time Chat

Vivocha

4.5
(2)

Next Generation Customer Interaction Platform

Features

Total

25

34

210

features in common

25

features in common

Vivocha's unique features

  • Conversion Rate Optimization

  • Geolocation

  • Automatic Call Distribution

  • Real-time Updates

User.com's unique features

  • Dashboard Creation

  • @mentions

  • Image Library

  • Target Account Identification

InTouch CRM

4.8
(13)

Sales & Marketing Automation & CRM

Features

Total

28

30

210

features in common

28

features in common

InTouch CRM's unique features

  • Forecasting

  • Quotes/Estimates

User.com's unique features

  • Search Marketing

  • Campaign Scheduling

  • Target Account Identification

  • Remote Support

ClickDesk

3.7
(18)

Live chat for customer support

Pricing

Starting from

$14.99/month

Value for money

3.6

1.0

4.6

What users say about ClickDesk's value for money

I like that the integrated chat is bundled with the help desk. Other companies up charge for this service and it can get a little pricey.

Edward R.

The company will conveniently forget you cancelled their services and then bill you for the next term and say you are not eligible for a refund.

DF

DARRYL F.

Total

39

55

210

features in common

39

features in common

ClickDesk's unique features

  • Call Reporting

  • Geolocation

  • Video Conferencing

  • Support Ticket Tracking

User.com's unique features

  • Multiple User Accounts

  • Campaign Scheduling

  • Signature Management

  • Behavioral Targeting

Kayako

4.0
(158)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.8

0.8

4.6

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

59

89

210

features in common

59

features in common

Kayako's unique features

  • Active Directory Integration

  • Channel Management

  • Service Catalog

  • Release Management

User.com's unique features

  • Social Marketing

  • Customer Journey Mapping

  • Email Marketing

  • Customer Segmentation

ActiveTrail

4.4
(12)

Email marketing and marketing automation platform

Pricing

Starting from

$7/month

Value for money

4.6
4.6

What users say about ActiveTrail's value for money

Easy intuitive use for people with basic graphic skill. We get great prices for sending out lots of newsletters, weekly, so, it is better for active users with lots of clients.

NS

Noa S.

Not long after we setup our first email campaign on ActiveTrail to offer customers registered to our loyalty program a 15% discount on online purchases. I quickly became enamored with the software.

PJ

Paul J.

Total

22

27

210

features in common

22

features in common

ActiveTrail's unique features

  • XML / RSS

  • Delivery Tracking

  • Newsletter Management

  • Customization

User.com's unique features

  • Scheduled Messaging

  • 360 Degree Feedback

  • Customizable CTAs

  • Behavior Analytics

SimplyCast

3.5
(22)

Web-based customer communication suite.

Pricing

Starting from

$3/month

Value for money

3.8

0.8

4.6

What users say about SimplyCast's value for money

Difficult to say which is worse - the waste of money or the waste of time. If I could have given them zeros stars I would.

IM

Ian M.

Total

26

34

210

features in common

26

features in common

SimplyCast's unique features

  • Two-Way Communication

  • Templates

  • Mailing List Management

  • Customization

User.com's unique features

  • Marketing Calendar

  • Sales Reports

  • Website Integration

  • Target Account Identification

Casengo

4.7
(18)

Customer Support Software for Live Chat, Email and Twitter

Features

Total

27

34

210

features in common

27

features in common

Casengo's unique features

  • Project Management

  • Productivity Analysis

  • Support Ticket Tracking

  • Case Management

User.com's unique features

  • Search Marketing

  • Customer Journey Mapping

  • Social Promotion

  • Alerts/Notifications

Re:amaze

4.8
(50)

Support, engage, and convert customers on a single platform.

Pricing

Starting from

$29/month

Value for money

4.8

0.2

4.6

What users say about Re:amaze's value for money

Proactive customer engagement. Pricing is fair and policies are just great.

Winston H.

I tried zendesk, trengo and reamaze and I am very happy with my choice, it is worth my money 100.

TJ

Teun J.

Total

24

25

210

features in common

24

features in common

Re:amaze's unique feature

  • Screen Sharing

User.com's unique features

  • Sales Analytics

  • Sales Reports

  • Image Library

  • Purchasing & Receiving

VeriShow

5.0
(5)

Video Chat, Cobrowsing, Screen sharing, Certified signature

Features

Total

14

24

210

features in common

14

features in common

VeriShow's unique features

  • Onboarding

  • Customer Engagement

  • Account Management

  • Content Delivery

User.com's unique features

  • Campaign Segmentation

  • Call Logging

  • Lead Database Integration

  • Event Tracking

Sendloop

4.5
(11)

Email marketing and marketing automation tool

Features

Total

32

37

210

features in common

32

features in common

Sendloop's unique features

  • Conversion Rate Optimization

  • Subscription Management

  • Preview Functionality

  • Email Invitations & Reminders

User.com's unique features

  • Sales Analytics

  • Sales Reports

  • Cataloging/Categorization

  • Customer Experience Management

Publitrac

5.0
(3)

Online marketing automation and performance tracking

Features

Total

10

10

210

features in common

10

features in common

Publitrac's unique features

  • No unique features

User.com's unique features

  • Scheduled Messaging

  • Sales Reports

  • Drag & Drop

  • Mobile Alerts

WhosOn

4.3
(3)

Track - Chat - Engage

Features

Total

21

24

210

features in common

21

features in common

WhosOn's unique features

  • Keyword Tracking

  • Screen Sharing

  • Goal Setting / Tracking

User.com's unique features

  • Dashboard Creation

  • Sales Reports

  • Customizable CTAs

  • Behavior Analytics

SnapEngage

4.6
(108)

Live Chat Software for Sales and Support Teams

Pricing

Starting from

$16/month

Value for money

4.5

0.1

4.6

What users say about SnapEngage's value for money

We have a small team here, and we really didn't need a huge amount of features. We wanted something simple and cost effective an Snap engage has been the PERFECT solution.

kd

kaylee d.

As a marketing agency we get to use the service for our own business and resell to clients. The flexibility of features and price plans is great.

AC

Alex C.

Total

24

29

210

features in common

24

features in common

SnapEngage's unique features

  • SSL Security

  • SMS Messaging

  • Single Sign On

  • Audit Trail

User.com's unique features

  • Multi-Channel Communication

  • Sales Reports

  • Website Integration

  • Blended Call Center

Subiz

5.0
(10)

Website-integrated Live Chat Software

Features

Total

12

14

210

features in common

12

features in common

Subiz's unique features

  • Screen Sharing

  • XML / RSS

User.com's unique features

  • Event Triggered Actions

  • 360 Degree Feedback

  • Event Tracking

  • Contact Database

MailerLite

4.6
(408)

Email marketing software for smart business

Pricing

Starting from

$10/month

Value for money

4.7

0.1

4.6

What users say about MailerLite's value for money

I like the interface and easy of use in comparison to other products that are available, but even better you get all the features of the more "bigger" products at a fraction of the cost.

Renee S.

Great Email Marketing Software for a Competitive Price.

DA

Daniel A.

Total

68

99

210

features in common

68

features in common

MailerLite's unique features

  • Loyalty Program

  • Image Editing

  • Preview Functionality

  • Progress Reports

User.com's unique features

  • Queue Management

  • Configurable Workflow

  • Transfers/Routing

  • Text Editing

SALESmanago Marketing Automation

4.5
(162)

The #1 All-in-one Marketing Automation Platform for SMB

Pricing

Starting from

$1,250/month

Value for money

4.4

0.2

4.6

What users say about SALESmanago Marketing Automation's value for money

Email marketing, pop-ups, abandon cart, ... it is good when you start as it it free, and even better when you're big and have budget for powerful automation tool.

Piotr S.

It is smart, reliable and gives very strong customer service. They put their money where their mouth is.

David L.

Total

81

99

210

features in common

81

features in common

SALESmanago Marketing Automation's unique features

  • Data Integration

  • Customer Activity Tracking

  • Administrative Reporting

  • Behavioral Analytics

User.com's unique features

  • Mobile Retargeting

  • Target Account Identification

  • Call Scripting

  • Proactive Chat

Giosg

5.0
(1)

AI-powered chat for customer service and sales teams.

Features

Total

25

28

210

features in common

25

features in common

Giosg's unique features

  • Screen Sharing

  • Discount Management

  • Swimlanes

User.com's unique features

  • Multi-Channel Communication

  • Call Logging

  • Image Library

  • Target Account Identification

Olark

4.6
(456)

Happier customers live chat with Olark

Pricing

Starting from

$17/month

Value for money

4.4

0.2

4.6

What users say about Olark's value for money

I have a small team and the relation ease of use, quality and price is high.

Salvador A.

Pricing is very simple.connection of this software available for free and for the money. It is having live chat, live chat automation.

SB

Sumanthan B.

Total

34

38

210

features in common

34

features in common

Olark's unique features

  • Single Sign On

  • Video Conferencing

  • Screen Sharing

  • File Management

User.com's unique features

  • Marketing Calendar

  • @mentions

  • Social Promotion

  • Behavioral Targeting

JivoChat

4.5
(54)

Live chat with agent apps for iOS & Android

Features

Total

67

103

210

features in common

67

features in common

JivoChat's unique features

  • Interactive Content

  • Anti Spam

  • Quality Control

  • Geolocation

User.com's unique features

  • Message Personalization

  • Segmentation

  • Content Management

  • Email Monitoring

EngageBay

4.7
(71)

Integrated sales & marketing software for growing teams

Pricing

Starting from

$9.99/month

Value for money

4.8

0.2

4.6

What users say about EngageBay's value for money

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

121

203

210

features in common

121

features in common

EngageBay's unique features

  • Multiple Site Management

  • Quotes/Estimates

  • Customer Management

  • Call Tracking Metrics

User.com's unique features

  • Behavioral Targeting

  • Employee Activity Monitoring

  • Role-Based Permissions

  • Collaboration Tools

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.4

4.6

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

119

358

210

features in common

119

features in common

Bitrix24's unique features

  • Customer Engagement

  • Goal Management

  • Meeting Room Booking

  • Employee Management

User.com's unique features

  • Web Notifications

  • Chat Transcript

  • Behavior Tracking

  • Action Management

Pipedrive

4.6
(2,3k)

CRM built by salespeople, for salespeople

Pricing

Starting from

$12.5/month

Value for money

4.4

0.2

4.6

What users say about Pipedrive's value for money

Pipedrive is very competitive to other more popular CRM tools, the price is also better. I almost have all the needed features in a CRM along with the process automation.

NA

Nawar A.

Pipedrive's many effective and useful functions make it one of the best sales tools for storing contacts and service prices and tracking sales progress.

Ed

Evander d.

Total

86

157

210

features in common

86

features in common

Pipedrive's unique features

  • Product Catalog

  • Client/Property Matching

  • Team Assignments

  • Sales Forecasting

User.com's unique features

  • Automated Routing

  • Social Promotion

  • Message Personalization

  • Social Marketing

Agile CRM

4.2
(405)

Sales and marketing CRM for growing businesses

Pricing

Starting from

$8.99/month

Value for money

4.2

0.4

4.6

What users say about Agile CRM's value for money

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.

AD

Adam D.

It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Derek "Storme" B.

Total

120

226

210

features in common

120

features in common