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User.com

The engine of growth. An all in one solution for user data.

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User.com Reviews - Page 2

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36 reviews

Recommended

AB
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Aleks B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Customer Messaging Platform

Reviewed 7 years ago

Our company were using Intercom for 1.5 years. However, as one of our team members found UserEngage, it become more obviously that Intercom is way too expensive, and UserEngage is a great alternative. Maybe they don't have 100% functionality what Intercom has, however, they do have most improtant things. Also, they're different. With much stronger base in MARKETING AUTOMATION.

Pros

Covers most needs for customer messaging

Cons

Some minor software bugs. Which is understandable, because the startup is new

Vendor response

Thank you Alex! It's great to know you appreciate the automation capabilities of UserEngage.

RS
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Ruud S.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good chatting tool

Reviewed 7 years ago

Customer Interaction.

Pros

The trigger messages and the chatting tool features. Also, the layout of the chat option on the website looks cool!

Cons

The newsletter template tool doesn't work very convenient. Mailchimp is way better for that, so we design them there and export to HTML.