User Pricing, Features, Reviews & Comparison of Alternatives

User

The engine of growth.

4.47/5 (17 reviews)

User overview

Here is how you can increase sales with UserEngage:

Support:
Create your own support workflows like ticketing system, direct help via chat, call center or knowledge base. UserEngage has all of it in one!

Marketing:
Learn everything about each visitor and show them targeted content such as lead generation forms, email messages, live chat messages and more.

Sales:
With a CRM integrated with marketing automation, you get fresh leads automatically uploaded to your pipeline. The system also automatically assigns new nurturing tasks for all sales reps so you never forget about contacting your prospects

5 Minutes setup
UserEngage provides plugins for 19 different platforms including:
Wordpress, Magento, Shopify, Joomla, Drupal
user.com

Pricing

Starting from
$79/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Czech, Danish and 19 other languages, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
User screenshot: Database of all your users and information about them.Win-Back Email Campaign After 14-Day AbsenceUser screenshot: Live chat dashboardUser screenshot: Live chats help engage visitors through automated and personalized in-app messagesUser screenshotUser screenshot: Editing an emailUser screenshot: Dynamic FormsUser screenshot: UserEngage mobile appUser screenshotUser screenshotUser screenshotUser screenshotSuper Targeted Email Campaign Based On ScoringSuper Effective AB Test Of Forms For Anonymous UsersHacks how to convert Product Hunt traffic

User reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.5
  4.1
  4.6
Evelyn Rob

Conversion rate UP

Used daily for 1-2 years
Reviewed 2016-08-24
Review Source: Capterra

I started using UserEngage when I began to struggle with a low conversion rate on my side. I couldn't afford well-known platforms and I found UserEngage on Quora as the alternative.+ super advanced marketing campaign builder + easy to install (custom script, JS) + custom attributes you can add

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Monika Szyma¿ska

Some fedback

Used daily for less than 6 months
Reviewed 2016-08-24
Review Source: Capterra

Hey. Wanted to share my quick feedback about userengage experience. Actually, the idea is cool, guys, your customer service is awesome, after few days i've already understood how to use the main functions, love testing your actions everyday. It needs to be more functionable, but the idea is great. Customer support is pretty quick! Nobody wants to waste their time for waiting answers. I hate asking something from Customer support service, cause almost all of them are not answering at all or it took ages waiting, but you made me change my thoughts, Bravo)) Love design, that everything in right place

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Anonymous

Happy client

Used daily for 1-2 years
Reviewed 2016-12-02
Review Source: GetApp

I am a user since the early beta so we’ve seen the progress of the app. It’s collosal. They do titanic work in development. Right now we use it for A/B testing, automatic live chat, pop-ups and forms. If you like tweaking with conversion it should do. It gathers lots of data to play with. Once you master the tool it does miracles I guess it’s a strong standard for marketing automation. reaaaaly cheap as for something this complex.

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Arnoldas Rūškys

Just do what intend to very well

Used weekly for 1-2 years
Reviewed 2017-11-23
Review Source: Capterra

Many functions, that usual doing several tools, do very good and reason why most value provide - all connected and managed as one system. And value is great. Just compare how much usually have to pay for separate tools: for chat, for email marketing automation, for popups, for user help system,.... In many replicates what Intercom do. And do it, must say , well. I like support too. Quick enough (at least in Europe time zone, do not know how in other zones).

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Gerald Hemmers

All the features you need for a friendly price for a startup

Used daily for less than 6 months
Reviewed 2016-08-24
Review Source: Capterra

I was looking for a tool as intercom but that turn out the be way more expensive. This does the trick... provide me with the features i want to have. Getting started with the free account is great to learn to tool.- easy interface, - lots of features - can replace mailchimp for mail automation and - easy to create complete triggers based on user actions

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User pricing

Starting from
$79/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

UserEngage has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.

User features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Recording
Chat
Instant Messaging
Receiving
Reporting & Statistics
Third Party Integration

Call Monitoring (52 other apps)
Call Reporting (50 other apps)
Call Routing (62 other apps)
Call Transfer (58 other apps)
Caller ID (58 other apps)
Conferencing (69 other apps)
Live / Video Conferencing (50 other apps)
Monitoring (51 other apps)
SMS Integration (49 other apps)
Voice Mail (50 other apps)

Additional information for User

Key features of User

  • User Tracking - collects page views, events, filled forms
  • Marketing automation - drag&drop automation of sales process
  • Live chat
  • Proactive live chat and in-app messages
  • Emailing with tracking, analytics and template creation
  • CRM integrated with marketing automation
  • Behaviour triggered communication
  • Rest API connection
  • Tracked cold emails
  • Dynamic content
  • Aggregators - event data aggregation
  • Product feed and rendering in messages
  • Push notifications
  • knowledge
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Benefits

All the key tools for support, marketing and sales in one place make selling easier.

Automated, behaviour triggered communication lets you completely automate the entire sales process. For example: "If user speaks Spanish and comes from referrer X welcome him with a custom live chat message"

UserEngage is 2 times cheaper than the closest competition

Increased conversion by learning behavior patterns of your users, detecting moments of hesitation and approaching them in a timely and elegant way.

Detecting the most engaged and promising prospects with user scoring

All in one solution delivering: live chat, marketing automation platform, helpdesk, mailing system. and user tracking

Constant communication with our mobile app for iOS and Android devices