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Virtual PBX vs Akkadian Provisioning Manager Comparison

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Overview

Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business...

Akkadian Provisioning Manager is a turnkey, automation platform designed to help medium to large enterprises streamline and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$14.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(22)

5

4

3

2

1

19

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

I have used them for over 10 years. Have been very pleased, with the system and customer service.
Set up is quick and easy; Call quality is excellent.
I like that you can receive on-line help and more often then not they'll be able to guide you to fix the issue.

Pros

Not enoughreviews yet

Cons

Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.
I'm finding it difficult to identify something I don't like about the software.
Using the app on my android phone was slightly confusing, but customer service walked me through setting it up on the system.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features68
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Spam
  • Archiving & Retention
  • Audio / Video Conferencing
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Caller ID
  • Customizable Templates
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • HR Management
  • Hotkeys
  • Interaction Tracking
  • Knowledge Base Management
  • Mobile Access
  • Monitoring
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Self Service Portal
  • Softphone
  • Template Management
  • Third Party Integrations
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features18
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Spam
  • Archiving & Retention
  • Audio / Video Conferencing
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Caller ID
  • Customizable Templates
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • HR Management
  • Hotkeys
  • Interaction Tracking
  • Knowledge Base Management
  • Mobile Access
  • Monitoring
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Self Service Portal
  • Softphone
  • Template Management
  • Third Party Integrations
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Virtual PBX vs. Akkadian Provisioning Manager

See how Virtual PBX and Akkadian Provisioning Manager stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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