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VirtualPBX vs BrandMaker Comparison

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Overview

Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business...

BrandMaker helps enterprise marketing leaders get on top of the five key elements of their marketing operations: marketing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

14.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

19

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

5

4

3

2

1

7

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.

CM

Christi M.

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.

Dany H.

Set up is quick and easy; Call quality is excellent.

James R.

Pros

Not enoughreviews yet

Cons

She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.

JS

Jeff S.

Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.

JO

Jason O.

I'm finding it difficult to identify something I don't like about the software.

Joshua M.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Artwork Management
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Audience Targeting
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Billing & Invoicing
  • Brand Guidelines
  • Brand Management
  • Budget Control
  • Budgeting/Forecasting
  • Business Process Automation
  • CMS Integration
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Capacity Management
  • Cash Flow Management
  • Change Management
  • Channel Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Management
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Distribution Management
  • Document Storage
  • Drag & Drop
  • Editorial Calendar
  • Employee Directory
  • Engagement Tracking
  • Event Triggered Actions
  • Expense Management
  • Fax Management
  • File Conversion
  • File Management
  • File Sharing
  • File Transfer
  • Filtering
  • Financial Analysis
  • Financial Management
  • Full Text Search
  • Gantt/Timeline View
  • Graphical Workflow Editor
  • Hotkeys
  • Image Editing
  • Image Library
  • Integrations Management
  • Interaction Tracking
  • Inventory Control
  • Invoice Management
  • Knowledge Base Management
  • Lead Generation
  • Lead Management
  • Marketing Calendar
  • Media Planning
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Format Support
  • Multiple Output Formats
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Order Management
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Prioritization
  • Product Catalog
  • Profit/Loss Statement
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Ring Groups
  • Role-Based Permissions
  • Rules-Based Workflow
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Search/Filter
  • Secure Data Storage
  • Self-Service Reporting
  • Single Sign On
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Softphone
  • Spend Management
  • Strategic Planning
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Unified Communications
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Virtual Call Center
  • Virtual Extensions
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Watermarking
  • Workflow Configuration
  • Workflow Management
  • Total features140
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Artwork Management
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Audience Targeting
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Billing & Invoicing
  • Brand Guidelines
  • Brand Management
  • Budget Control
  • Budgeting/Forecasting
  • Business Process Automation
  • CMS Integration
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Capacity Management
  • Cash Flow Management
  • Change Management
  • Channel Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Management
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Distribution Management
  • Document Storage
  • Drag & Drop
  • Editorial Calendar
  • Employee Directory
  • Engagement Tracking
  • Event Triggered Actions
  • Expense Management
  • Fax Management
  • File Conversion
  • File Management
  • File Sharing
  • File Transfer
  • Filtering
  • Financial Analysis
  • Financial Management
  • Full Text Search
  • Gantt/Timeline View
  • Graphical Workflow Editor
  • Hotkeys
  • Image Editing
  • Image Library
  • Integrations Management
  • Interaction Tracking
  • Inventory Control
  • Invoice Management
  • Knowledge Base Management
  • Lead Generation
  • Lead Management
  • Marketing Calendar
  • Media Planning
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Format Support
  • Multiple Output Formats
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Order Management
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Prioritization
  • Product Catalog
  • Profit/Loss Statement
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Ring Groups
  • Role-Based Permissions
  • Rules-Based Workflow
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Search/Filter
  • Secure Data Storage
  • Self-Service Reporting
  • Single Sign On
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Softphone
  • Spend Management
  • Strategic Planning
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Unified Communications
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Virtual Call Center
  • Virtual Extensions
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Watermarking
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations11
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations46
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM