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VirtualPBX vs DonorDrive Comparison

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Overview

Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business...

DonorDrive is a cloud-based fundraising platform designed to help non-profit organizations create, launch and manage donation...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

14.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

19

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

5

4

3

2

1

15

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.

CM

Christi M.

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.

Dany H.

Set up is quick and easy; Call quality is excellent.

James R.

Pros

They have always been great about helping us to understand the roadmap that they are building against and see where are needs can fit into that roadmap.

AR

Anonymous Reviewer

The integration of data throughout the various parts of the platform is excellent, offering some good cross-reference and dynamic display with donors/participants, goals reached, etc.

TG

Ted G.

What I like most about DonorDrive is their responsiveness and willingness to improve the donor and participant experience on the platform.

AR

Anonymous Reviewer

Cons

She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.

JS

Jeff S.

Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.

JO

Jason O.

I'm finding it difficult to identify something I don't like about the software.

Joshua M.

Cons

This is not specific to me as a user, but I do get a lot of complaints from grandparents that the program is hard to use. I don't feel it is a DonorDrive problem, more of a generation gap.

RB

Rebecca B.

It's always a point of confusion, and if they miss that one link, they're registering as a new participant and they get mad because the system tells them their email is already in use.

LS

Linda S.

Sometimes this software can be confusing for older generations to use, if they click off a fundraisers page they do not know how to get back to it.

RB

Rebecca B.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Donor Management
  • Electronic Payments
  • Employee Directory
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Hotkeys
  • Interaction Tracking
  • Knowledge Base Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Payment Processing
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Recurring Giving
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Social Media Integration
  • Social Media Management
  • Softphone
  • Third Party Integrations
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features29
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Donor Management
  • Electronic Payments
  • Employee Directory
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Hotkeys
  • Interaction Tracking
  • Knowledge Base Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Payment Processing
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Recurring Giving
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Social Media Integration
  • Social Media Management
  • Softphone
  • Third Party Integrations
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations11
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations4
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM