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VirtualPBX vs EPAY HCM Comparison

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Overview

Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business...

EPAY is an online human capital management system (HCM) designed to support business HR with features across recruitment,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

14.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

20

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

5

4

3

2

1

7

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.

CM

Christi M.

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.

Dany H.

Set up is quick and easy; Call quality is excellent.

James R.

Pros

Not enoughreviews yet

Cons

She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.

JS

Jeff S.

Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.

JO

Jason O.

I'm finding it difficult to identify something I don't like about the software.

Joshua M.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features66
  • 360 Degree Feedback
  • 401(k) Tracking
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendance Tracking
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Benefits Management
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Check Printing
  • Collaboration Tools
  • Communication Management
  • Compensation Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Customizable Caller ID
  • Customizable Templates
  • Direct Deposit
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Profiles
  • Employee Self Service
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • HR Management
  • Hotkeys
  • Interaction Tracking
  • Job Application Management
  • Knowledge Base Management
  • Mobile Access
  • Monitoring
  • Multi-Country
  • Multi-State
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Onboarding
  • Online Voice Transmission
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Recruitment Management
  • Remote Access/Control
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Self Service Portal
  • Softphone
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Tracking
  • Training Management
  • Unified Communications
  • Vacation/Leave Tracking
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • W-2 Preparation
  • Wage Garnishment
  • Total features35
  • 360 Degree Feedback
  • 401(k) Tracking
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendance Tracking
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Benefits Management
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Check Printing
  • Collaboration Tools
  • Communication Management
  • Compensation Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Customizable Caller ID
  • Customizable Templates
  • Direct Deposit
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Profiles
  • Employee Self Service
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • HR Management
  • Hotkeys
  • Interaction Tracking
  • Job Application Management
  • Knowledge Base Management
  • Mobile Access
  • Monitoring
  • Multi-Country
  • Multi-State
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Onboarding
  • Online Voice Transmission
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Recruitment Management
  • Remote Access/Control
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Self Service Portal
  • Softphone
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Tracking
  • Training Management
  • Unified Communications
  • Vacation/Leave Tracking
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • W-2 Preparation
  • Wage Garnishment

Integrations

  • Total integrations12
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM