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VirtualPBX vs Givebutter Comparison

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Overview

Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business...

Category Leaders

Givebutter is a cloud-based, all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

14.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

19

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

5

4

3

2

1

84

9

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.

CM

Christi M.

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.

Dany H.

Set up is quick and easy; Call quality is excellent.

James R.

Pros

We also love the customer support team. Their education videos and trainings are super helpful for non-profit fundraising.

BM

Brittany M.

The website is clean, modern, and beautiful looking. We love the ease at which people can sign up and donate on Givebutter.

KD

Kasi D.

Love that it is easy to use for admins and donors. The Givebutter team is so open to feedback and makes frequent updates that help us fulfill our need better.

KB

Kim B.

Cons

She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.

JS

Jeff S.

Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.

JO

Jason O.

I'm finding it difficult to identify something I don't like about the software.

Joshua M.

Cons

For us it's very, set it and forget it. It's there when we push the link out to our base and in the background when we don't.

MG

Matthew G.

Sometimes it was hard to coordinate when there are multiple fundraiser pages for one campaign.

AC

Alessandra C.

We would instead prefer to have a flat platform fee, but realize this probably means they would make less money. Also, the integration with our CRM was limited in terms of what data migrated where.

MW

Mary W.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features68
  • @mentions
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Anti Spam
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Employee Directory
  • Event Management
  • Event Ticketing
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Goal Setting / Tracking
  • Hotkeys
  • Interaction Tracking
  • Knowledge Base Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Forms
  • Online Voice Transmission
  • Payment Processing
  • Personalization
  • Pledge Management
  • Price / Margin Management
  • Progress Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Recording
  • Recurring Giving
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Softphone
  • Support Ticket Management
  • Third Party Integrations
  • Timeline Management
  • Unified Communications
  • User Management
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Volunteer Management
  • Website Integration
  • Widgets
  • Total features63
  • @mentions
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Anti Spam
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Employee Directory
  • Event Management
  • Event Ticketing
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Goal Setting / Tracking
  • Hotkeys
  • Interaction Tracking
  • Knowledge Base Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Forms
  • Online Voice Transmission
  • Payment Processing
  • Personalization
  • Pledge Management
  • Price / Margin Management
  • Progress Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Recording
  • Recurring Giving
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Softphone
  • Support Ticket Management
  • Third Party Integrations
  • Timeline Management
  • Unified Communications
  • User Management
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Volunteer Management
  • Website Integration
  • Widgets

Integrations

  • Total integrations11
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations12
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM