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VirtualPBX vs Ruum by SAP Comparison

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Overview

Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business...

Ruum is a collaborative, AI-driven project management solution for teams which provides project management, task tracking,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

14.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

7

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

20

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.

CM

Christi M.

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.

Dany H.

Set up is quick and easy; Call quality is excellent.

James R.

Pros

Not enoughreviews yet

Cons

She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.

JS

Jeff S.

Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.

JO

Jason O.

I'm finding it difficult to identify something I don't like about the software.

Joshua M.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Backlog Management
  • Brainstorming
  • Budget Management
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Change Management
  • Channel Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Content Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Caller ID
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Deadline Management
  • Discussions / Forums
  • Document Generation
  • Document Management
  • Document Storage
  • Due Date Tracking
  • Email Management
  • Email-to-Task Conversion
  • Employee Directory
  • Event Calendar
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • Forms Management
  • Gamification
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Hotkeys
  • Idea Management
  • Import Tasks
  • Interaction Tracking
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • Knowledge Base Management
  • Marketing Calendar
  • Media Planning
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-User Collaboration
  • Multiple Parties
  • Negative Feedback Management
  • Notes Management
  • Office Suite
  • On-Demand Recording
  • Online Voice Transmission
  • Parent Task
  • Percent-Complete Tracking
  • Portfolio Management
  • Presentation Tools
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Roadmapping
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Recurring Tasks
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Resource Management
  • Retrospectives Management
  • Ring Groups
  • Roadmapping
  • SIP Trunking
  • SMS Messaging
  • Scenario Planning
  • Scheduled Recording
  • Scorecards
  • Search/Filter
  • Single Sign On
  • Softphone
  • Spend Management
  • Spreadsheet View
  • Status Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Chat
  • Team Management
  • Template Management
  • Testing/QA Management
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Unified Communications
  • Version Control
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visualization
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Configuration
  • Workflow Management
  • Total features120
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Backlog Management
  • Brainstorming
  • Budget Management
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Change Management
  • Channel Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Content Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Caller ID
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Deadline Management
  • Discussions / Forums
  • Document Generation
  • Document Management
  • Document Storage
  • Due Date Tracking
  • Email Management
  • Email-to-Task Conversion
  • Employee Directory
  • Event Calendar
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • Forms Management
  • Gamification
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Hotkeys
  • Idea Management
  • Import Tasks
  • Interaction Tracking
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • Knowledge Base Management
  • Marketing Calendar
  • Media Planning
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-User Collaboration
  • Multiple Parties
  • Negative Feedback Management
  • Notes Management
  • Office Suite
  • On-Demand Recording
  • Online Voice Transmission
  • Parent Task
  • Percent-Complete Tracking
  • Portfolio Management
  • Presentation Tools
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Roadmapping
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Recurring Tasks
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Resource Management
  • Retrospectives Management
  • Ring Groups
  • Roadmapping
  • SIP Trunking
  • SMS Messaging
  • Scenario Planning
  • Scheduled Recording
  • Scorecards
  • Search/Filter
  • Single Sign On
  • Softphone
  • Spend Management
  • Spreadsheet View
  • Status Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Chat
  • Team Management
  • Template Management
  • Testing/QA Management
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Unified Communications
  • Version Control
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visualization
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations12
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM