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VirtualPBX vs VenueOps Comparison

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Overview

Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business...

VenueOps is a cloud-based venue management solution which offers convention centres, theatres, music venues, arenas, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

14.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

19

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

5

4

3

2

1

14

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.

CM

Christi M.

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.

Dany H.

Set up is quick and easy; Call quality is excellent.

James R.

Pros

We appreciate how user friendly it is. Also the client support team is the best I've ever had the pleasure working with.

KG

Karla G.

We have had a great experience with the EventBooking staff, who are all so willing to help when we have questions or concerns. As I mentioned previously, the software is also very user friendly.

SO

Steph O.

We love that this software is so user friendly - it makes our daily detailing and tasks an easy process.

SO

Steph O.

Cons

She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.

JS

Jeff S.

Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.

JO

Jason O.

I'm finding it difficult to identify something I don't like about the software.

Joshua M.

Cons

Also, one of the biggest weaknesses is that there are features I didn't know about, and have learned about in webinars, and have to ask to have them turned on for me, and for each individual user.

MO

Megan O.

There is no database for accounts to track correspondence with prospective, current, or clients. I am forced to use the notes fields, or utilize a separate spreadsheet.

MO

Megan O.

It has been very difficult to get everything up and running for our company. We have 15+ departments using the software and each in a different capacity.

CC

Courtney C.

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features66
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Attendance Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Management
  • Customizable Caller ID
  • Electronic Payments
  • Employee Directory
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • Food & Beverage Management
  • Hotkeys
  • Interaction Tracking
  • Invoice Management
  • Knowledge Base Management
  • Lead Capture
  • Mobile Access
  • Monitoring
  • Multi-Facility
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Proposal Generation
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Remote Access/Control
  • Reporting/Analytics
  • Resource Management
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Sales Management
  • Scheduled Recording
  • Social Media Integration
  • Softphone
  • Task Management
  • Third Party Integrations
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features23
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Attendance Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Management
  • Customizable Caller ID
  • Electronic Payments
  • Employee Directory
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • Food & Beverage Management
  • Hotkeys
  • Interaction Tracking
  • Invoice Management
  • Knowledge Base Management
  • Lead Capture
  • Mobile Access
  • Monitoring
  • Multi-Facility
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Proposal Generation
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Remote Access/Control
  • Reporting/Analytics
  • Resource Management
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Sales Management
  • Scheduled Recording
  • Social Media Integration
  • Softphone
  • Task Management
  • Third Party Integrations
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations11
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM