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VirtualPBX vs Zoiper Comparison

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Overview

Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business...

Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$9.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$4.99
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(22)

5

4

3

2

1

19

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

(77)

5

4

3

2

1

45

19

11

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Set up is quick and easy; Call quality is excellent.
THE EASE OF USE IS FANTASTIC AND IF THERE EVER IS A PROBLEM IT'S A SIMPLE CALL TO CUSTOMER SERVICE TO BE FIXED.
I like that you can receive on-line help and more often then not they'll be able to guide you to fix the issue.

Pros

Its very good application and has good voice quality. Except the licence usage policy everything is awesome.
ZoiPer has given me benefits like they are, good relations with my clients, how quickly I can handle calls, the audio quality of the call is great.
Free version doesn't have any drawbacks. The ability to test whether the headset is working in the software is fantastic.

Cons

Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.
Using the app on my android phone was slightly confusing, but customer service walked me through setting it up on the system.
Technology no small business should be without.

Cons

The inconvenient I remember is that the only status in which calls do not enter is offline. In any other status you put, in break or unavailable, calls come in the same.
When unable to register the phone, it should throw more vivid errors than it does right now, if that's possible. It just helps customers know where are they going wrong and can quickly made amends.
I often loose account configuration when i update the software.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features29
  • API
  • Activity Dashboard
  • Activity Tracking
  • Anti Spam
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Notifications
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat
  • Client Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact History
  • Customizable Branding
  • Customizable Caller ID
  • Data Import
  • Instant Messaging
  • Microsoft Outlook Integration
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SMS Integration
  • Search Functionality
  • Software Development Kit
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
  • Voice Mail
  • Total features24
  • API
  • Activity Dashboard
  • Activity Tracking
  • Anti Spam
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Notifications
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat
  • Client Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact History
  • Customizable Branding
  • Customizable Caller ID
  • Data Import
  • Instant Messaging
  • Microsoft Outlook Integration
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SMS Integration
  • Search Functionality
  • Software Development Kit
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
  • Voice Mail

Integrations

  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations6
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

VirtualPBX vs. Zoiper

See how VirtualPBX and Zoiper stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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