VirtualPBX Pricing Plan & Cost Guide

VirtualPBX

Trusted VoIP for any office, anywhere.

4.84/5 (22 reviews)

VirtualPBX Pricing

Starting from: $14.99/month

Pricing model: Subscription

Free Trial: Available

VirtualPBX offers monthly and annual payment options.

Competitors Pricing

Device Magic

Starting from: 25.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

SendGrid

Starting from: 14.95/month
Pricing model: Free, Subscription
Free Trial: Available

GoToMeeting

Starting from: 14.00/month
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Free Trial: Available

GoToWebinar

Starting from: 59.00/month
Pricing model: Subscription
Free Trial: Available

Hiver

Starting from: 12.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

VirtualPBX Pricing Reviews

Pros

  • Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.Christi M.Read the full review
  • Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.Dany H.Read the full review
  • Set up is quick and easy; Call quality is excellent.James R.Read the full review

Cons

  • She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.Jeff S.Read the full review
  • Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.Jason O.Read the full review
  • I'm finding it difficult to identify something I don't like about the software.Joshua M.Read the full review
100%
recommended this to a friend or a colleague

4 reviewers had the following to say about VirtualPBX's pricing:

Christi M.

So Far....So Good

Used daily for free trial
Reviewed 2019-01-18
Review Source: Capterra

I used their service for a more economical option for a business line and service. I had an issue getting the webphone to work. The customer service/technical support team were awesome. It had to get fixed by the engineering team but the next day they had a fix, and then followed up with me to make sure it was working.

Pros
- fairly easy to set up - lots of features, even with the most basic plan - tech support has been very responsive!!! - received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly

Cons
- in the future, I will likely need more minutes than the basic plan offers & the next pricing tier is more expensive than their competitors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ken V.

Great way to handle phones

Used daily for 2+ years
Reviewed 2019-02-11
Review Source: Capterra

I had to keep my number as well as numbers of companies we bought and transferring them to out main number has been the best thing we have done. Years you can keep old numbers and cost you 50 a year approx wow!!

Pros
The ease of use and how cheap it is so you did not lose your phone numbers from business accounts

Cons
There was nothing I could like least about software it has done everything we need it to and more !

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marc S.

I'm very pleased

Used daily for less than 6 months
Reviewed 2019-01-17
Review Source: Capterra

Pros
The price cannot be beat. I am happy with the service and customer service. Easy to use.

Cons
Using the app on my android phone was slightly confusing, but customer service walked me through setting it up on the system.

Response from VirtualPBX


Thanks for reviewing VirtualPBX. We are glad to hear that you are pleased with our pricing and award-winning customer support. If you have any further questions or feedback please contact support@virtualpbx.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Christopher W.

A simple way to get a professional phone system for your business

Used daily for 2+ years
Reviewed 2019-01-22
Review Source: Capterra

Pros
We have been VirtualPBX customers for years. When our small business outgrew something like Google Voice, we needed something that had robust calling features that matched our business model. We also needed something modern, and VirtualPBX hit the right price point for us. We are a web development company of about half a dozen people, who each need their own extension and routing rules, forwarding to their cell phone, and SIP softphone capability since we're frequently on the move. VirtualPBX provides all these "level up" advanced features of a traditional PBX or in-house system, without all the overhead or tech know-how. Their concierge service translated all our requirements into the configuration and setup, trained us, and then we were off and running.

Cons
The new "Dash" experience is modern and makes mostly intuitive sense, but isn't perfect. But online chat is very responsive to help you get through any issues you have, and it's right there, which I love. Less so with the software, but I wish the SIP licenses weren't an add-on cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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