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Trusted VoIP for any office, anywhere.

(9)

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VirtualPBX Pricing

Pricing overview

Value for money rating

4.6

/5

33

Price starts from

9

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

VirtualPBX offers monthly and annual payment options.

What users say

Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.
The price cannot be beat. I am happy with the service and customer service.

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Reviewers who mentioned pricing said:

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Christopher W.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A simple way to get a professional phone system for your business

Reviewed 5 years ago
Pros

We have been VirtualPBX customers for years. When our small business outgrew something like Google Voice, we needed something that had robust calling features that matched our business model. We also needed something modern, and VirtualPBX hit the right price point for us. We are a web development company of about half a dozen people, who each need their own extension and routing rules, forwarding to their cell phone, and SIP softphone capability since we're frequently on the move. VirtualPBX provides all these "level up" advanced features of a traditional PBX or in-house system, without all the overhead or tech know-how. Their concierge service translated all our requirements into the configuration and setup, trained us, and then we were off and running.

Cons

The new "Dash" experience is modern and makes mostly intuitive sense, but isn't perfect. But online chat is very responsive to help you get through any issues you have, and it's right there, which I love. Less so with the software, but I wish the SIP licenses weren't an add-on cost.

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Daniel T.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Forced 300% Increase for 17 year customer - Only 30 day notice.

Reviewed 8 months ago

Their management won't directly work with you to resolve and issue that they have themselves brought on.

Pros

It was a stable platform until their upgrade over the last few years. We worked with them until they got most of their issues resolved.

Cons

What has become the major issue with VirtualPBX is the cost.We have been a customer of VirtualPBX for 17 years. We have been with them through their technical transition over the last several years costing us thousands in human resources to adjust/fix our implementation so that our system would work correctly. Now they have come after their long standing customers with a FORCED switch over to a NEW...

KV
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Ken V.

Facilities Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great way to handle phones

Reviewed 5 years ago

I had to keep my number as well as numbers of companies we bought and transferring them to out main number has been the best thing we have done. Years you can keep old numbers and cost you 50 a year approx wow!!

Pros

The ease of use and how cheap it is so you did not lose your phone numbers from business accounts

Cons

There was nothing I could like least about software it has done everything we need it to and more !

CM
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Christi M.

Leisure, Travel & Tourism, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So Far....So Good

Reviewed 5 years ago

I used their service for a more economical option for a business line and service. I had an issue getting the webphone to work. The customer service/technical support team were awesome. It had to get fixed by the engineering team but the next day they had a fix, and then followed up with me to make sure it was working.

Pros

- fairly easy to set up - lots of features, even with the most basic plan - tech support has been very responsive!!! - received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly

Cons

- in the future, I will likely need more minutes than the basic plan offers & the next pricing tier is more expensive than their competitors

MS
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Marc S.

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I'm very pleased

Reviewed 5 years ago
Pros

The price cannot be beat. I am happy with the service and customer service. Easy to use.

Cons

Using the app on my android phone was slightly confusing, but customer service walked me through setting it up on the system.

Vendor response

Thanks for reviewing VirtualPBX. We are glad to hear that you are pleased with our pricing and award-winning customer support. If you have any further questions or feedback please contact support@virtualpbx.com.