vManager Reviews - Pros & Cons, Ratings & more

LINQ Qonnect

SpikeFli Analytics

Spenza

Tangoe TEM

Industry leading software and complimentary expert services streamline and automate planning, operations, and expense management for IT assets including network, hardware, wireless, SaaS, cloud, and collaboration technologies.

vManager

Web-based

iPad

iPhone

Director of Technology

What I am using the most currently is the asset management system baked into vManager. I really like the fact that most of my operational assets can be logged and recorded.

Director, Monitoring Operations

We are quickly able to see what we have active if there are any issues, the IP information, etc. The amount of information we have at our fingertips is fantastic.

Systems Admin

Great support and works a lot better than the other asset management tool we used in the past.

Extremely helpful and knowledgeable about the product. It is an absolute pleasure to work with the vCom team.

Consulting Architect

Excellent tool at your fingertips. Easy to use and powerful management necessity.

President & CEO

VCom has offered no value here, outside of a renegotiation with RingCentral - which was another mess. Lets talk about the invoicing side of our service package now.

Network Engineer

A great way to consolidate telecom inventory and save money.

Enterprise Manager, Infrastructure and Operations

Overall, I think that vManager is a fantastic tool. It allows me to drill into circuit details, orders, and invoices.

Next, the team started negotiating with carriers (which was comical because, once again, they refused to learn our markets).

Unfamiliar with our market area, and apparently refused to learn it (I still don't think they have all our branches identified after 2 years into this).

Telecom Admin

That inventory if you have a lot  does not get all the details listed unless someone from your internal company manually enters and keeps up. That is hard if you no dot have a team internal to assist.

Head, Enterprise and People Technology

It is easy to use,  provides priceless insights into categories that often plague IT leadership when asked to break down costs, customer support is second to none.

Planisware Enterprise

For my business, vManager has simplified my life! If other parts of the organization used this product, they would see how simple and effective this system is. 

Amazing Product and Support

Able to forecast/predict spend. Able to present a clear picture of the cost of our telecom

vCom day to day

It is incredible annoying every time I used the platform to find the relevant items to me. When I've taken the time to hunt through and review items, yes, a lot of detail is present. However 99.99% of the time, as a customer I only need the quote you just sent me! I don't need to review data from 5 years ago.

incredible unintuitive

I managed an 8M communications spend at a global Biotech for many years.  We struggled immensely with first getting a handle on inventory, figuring out where we spent our money and on what, and consolidating to a better operational model.  Without vManager, I would bet there would still be lines in service that were no longer in use the company would STILL be paying on!  Not to mention we were able to replace our entire network, upgrade bandwidth and save over 2M YOY.   It's not just the software, its also the entire vCom team you get with it!!

The only tool you need to manage IT and telecom spend!

for my occupation this is just a billing site that houses our inventory - I use it to pay invoices and view inventory

SPIvcom

Cumbersome and hampering.  Instead of creating efficiencies, I've been handed off to several other people and had to explain my issues all over again; each time the VCom representative said "Oh, I should've read the notes." Yes, please read the notes, that's why they are there, so I don't have to explain my issues from the beginning over and over again.  I still don't have a solution with my issue.

Persistent Dialing Issues

Overall, I think that vManager is a fantastic tool. It allows me to drill into circuit details, orders, and invoices.
By consolidating this critical info into this platform, it has saved me many hours of old school processes.


Supurb visibility

Great Software and Service

I like the ease of use and its intuitiveness.

Software review

It does certain things very well, but many features feel half completed with missing options that I personally feel should be "assumed and industry standard".

Fabulous product... as soon as it fixes its teething problems

Overall good.

Used to be better. Not so intuitive anymore. 

Mixed Bag

user

The team at vCom have been nothing short of spectacular. [SENSITIVE CONTENT HIDDEN], and the rest of the team I interacted with was fantastic. Extremely helpful and knowledgeable about the product. It is an absolute pleasure to work with the vCom team.

vManager success

Great support and works a lot better than the other asset management tool we used in the past.  

One Dashboard For All

Our company was using multiple spreadsheets for all our circuit inventory by all different people. There was not a centralized location housing all our Telecom circuits. vCom has solved that issue and we are working on updates to our inventory daily. 

Amazing Software

June 2020 Review

Overall, its a great platform and its very, very detailed.  Just vast full of account info in it.

A visual feast Of detailed Infomation

Very good, it is easy enough to find what you need and easy to download anything

Review

Great Centralized Resource

the invoicing became so fouled up that multiple months of bills went unpaid (unbeknownst to us), resulting in phone/internet services being shut off at two of our busiest branches. So we had to take that back from vCom too. So let's run through the survey questions: What features were most impactful? None that, too-date, have had a positive impact. Is the product easy to use? Nope - I'm not even sure our folks try anymore. Was integration with existing business processes easy? Not at all; not even close. Are there features that could be improved? Practically everything we've tried should be improved. What business problems are you solving with vManager? Let's be honest here: vCom doesn't solve problems, it creates them. 

We want out.

Yes, Easy Telecom.

We strongly recommend vCom's vManager for any company, small or large, to help manage Telecom services, reduce cost, and eliminate wasted time.

Cost Savings and Ease of Use

It's a great, user friendly product and I really enjoy using it; very responsive account team too.  They are a great pleasure to work with!  Thanks

vManager Reviews

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Pros and cons

24 reviews