Sharpen Pricing Plan & Cost Guide

Sharpen

Cloud-native Contact Center Platform

4.37/5 (43 reviews)

Sharpen Pricing

Starting from: $99.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Simple pricing. Exponential value. Sharpen offers 2 pricing options starting at $99/user/month.

Competitors Pricing

Textedly

Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Call Loop

Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Webinato

Starting from: $119.00/month
Pricing model: Subscription

Knovio Pro

Starting from: $15.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Sharpen compare with other Communications apps?

Subscription plan?

Sharpen



95% of apps offer a
subscription plan

Free trial?

Sharpen



79% of apps have a
free trial

Freemium plan?

Sharpen



29% of apps have a
freemium plan

Pricing Comparison

Communications app prices shown are $/month




Sharpen Pricing Reviews

Pros
  • Fathom Friday's!!!!!
  • Great value. My monthly service is much less than I paid previously. The support team is knowledgeable and easy to work with. They are quick to diagnose any issues (even those that are problems with my system and not theirs) and provide answers to resolve them.
  • Easy to use and provided the full suite of functions we needed. Remote access across the country was great. Option to use soft phone on laptop with Polycom phone on desk also great. Automated workflow for agents was superb and our service manager was able to set up, implement, and manage without a lot of training or consulting.
Cons
  • No real cons to speak of. Would love to see them come out with their own CRM, though the integration with salesforce has been great.
  • It can be a little confusing to configure the system, but I can call the support team to help me out. Reports, such as call logs, could be better, but I almost never looked at them with my previous provider anyway. Once the system is configured, it works great.
100%
recommended this to a friend or a colleague

4 reviewers had the following to say about Sharpen's pricing:

Benjamin Miller

FATHOM FAN

Reviewed 2015-08-26
Review Source: GetApp

Fathom Voice as VoIP service is far more cost effective than having a regular phone. I found many service providers who offered low rates and excellent service plans, making it difficult to decide on the best one. After meeting with multiple companies I was introduced to Inside Sales Consultant Shelby Weeks. Shelby's overall product/service knowledge and straight forward approach, made me feel like I was speaking with an old friend, not a salesman. My then difficult decision was made easy. Our company now uses what I believe to the best VoIP company in the industry, Fathom Voice. Thank you again for all of your help.Fathom Friday's!!!!!

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Sharpen

Cloud-native Contact Center Platform

Todd Curry

Great Value and Support

Reviewed 2015-08-27
Review Source: GetApp

Fathom is attentive to my needs and works quickly to resolve any issues that arise. They provide good phone service at a great value. I recommend them for any small business owner!Great value. My monthly service is much less than I paid previously. The support team is knowledgeable and easy to work with. They are quick to diagnose any issues (even those that are problems with my system and not theirs) and provide answers to resolve them.

Read the full review


Sharpen

Cloud-native Contact Center Platform

Brian Leeper

One stop solution

Reviewed 2015-08-25
Review Source: GetApp

We needed a system that could allow our remote teams to painlessly stay connected while providing core communications functionality. Lots of providers out there with pieces of what we needed, but struggled to find it all in one package that was affordable and actually worked right. Actually didn't get any complaints from the team. Easy to use and provided the full suite of functions we needed. Remote access across the country was great. Option to use soft phone on laptop with Polycom phone on desk also great. Automated workflow for agents was superb and our service manager was able to set up, implement, and manage without a lot of training or consulting.

Read the full review


Sharpen

Cloud-native Contact Center Platform

Blake Hobson

Good idea, not ready for prime time.

Reviewed 2015-09-24
Review Source: Capterra

I like the idea of the cost vs POTS. I like the flexibility vs PBX systems. However, we have had this system for 14 months and we continue to have trouble with phones resetting causing us to lose our network connection for the associated PC. We have worked and worked and worked with customer service to resolve this problem. Fathom customer service continues to maintain that the problem is on my side in the network. We have done EVERYTHING their tech support has requested and we continue to have phone reset problems. Losing the computer network connection is one thing, losing the telephone connection while on the phone with a customer is more annoying. I am not turned off of cloud based phone systems, however, I do question Fathom's ability to successfully implement a system remotely. The feature set is rich. The ability to find/follow is great. Rerouting via the net is also great. So these are all good things of any cloud based system. Just make sure the vendor can handle the technical issues.

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Sharpen

Cloud-native Contact Center Platform