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Voicent Predictive Dialer

Call Center Predictive Dialer | Hosted Predictive Dialer

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Voicent Predictive Dialer Pricing

Pricing overview

Value for money rating

5.0

/5

5

Price starts from

385

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

AGENT DIALER
PROFESSIONAL
One Agent $385

PREDICTIVE DIALER
ENTERPRISE
4Agent/8L $1999
10Agent/20L $4699
20Agent/40L $8999

INTEGRATED SOLUTIONS
Voicent CRM
Call Center Manager
Outbound
Inbound
Blended

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very stable, fast, and easy and it comes with a CRM

Reviewed 4 years ago

This was the software my group used to contact people in our area. It was really easy to use and cost a lot less than other phone systems out there. We're also using their phone surveys and polling tool so that's been a great help too!

Pros

The best part is the CRM comes with it, so that made everything much more affordable for us. Since I had to use it to help with a political campaign, it was quick to get started (I signed up for an account, put in some phone numbers and made calls within 5 minutes.) It saved me a lot of time and worked just as I hoped it would. It also has all the features we wanted.

Cons

The interface is new and modern, which is not what I was used to, since we use to use older software before, but once I got used to it things were pretty easy to figure out. Also the video demos are extremely helpful but sometimes it took me a while to find out about how to change the settings. Some parts of the CRM is geared towards sales very heavily, such as categorizing people as "warm leads, cold leads, closed won". We ended up using a subset of the features available because we didn't need all of the sales or customer service-oriented features in the CRM.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Business owner

Reviewed 4 years ago

Easy to use and works efficiently. We purchased voicent’s on-premise call center suite for our inside sales group. We have about 25 agents with various experiences. Our manager loves the management tool, which is capable of monitoring phone calls and doing whisper coaching in real time. The agent tool is so easy that it requires almost no training. Best of all, we have almost doubled our sales with the group once the software is fully deployed.

Pros

Easy and affordable, scalable from a single res to a few hundreds

Cons

Soft phone only works on Windows, but most operations can be done in a browser